HP India — HP Back to School Offer Related

Hello,

Can you clarify whether I have to pay Rs. 1499 to avail this offer?

I was informed that I need to pay only Rs. 700 by the Redeem now customer care executive.

If I will have to pay Rs. 1499 to avail this offer, seriously this would been an day light loot I have encountered recently.

While I compared the offers provided by few other manufacturers before buying this laptop with HP. Now, I feel how I have been cheated in the name of school offer by HP.

1. Dell is giving out extended warranty for 2 years along with the Laptop purchase for Rs. 1699 and Mcafee anti virus pack free for 15 months.

2. Lenovo providing the same offer without any fee

Can you let me know few things about this offer?

1. Why was the offer redemption fee not mentioned in the back to school offer terms and conditions pdf document?

2. What would be the extended warranty price if I would have bought this directly from HP without availing this offer?

I can very well see and understand that HP is very well trying to avoid all issues or complaints arising out of this offer by mentioning the below Points.

HP shall not be held responsible for any delay in communication with regard to this offer. Offer can be withdrawn or changed by HP at any point without giving any reason whatsoever.
• To the extent permitted by law, the Customers by availing this offer agree and undertake not to hold HP and/or or any of their group entities or affiliates, their respective directors, officers, employees, agents, vendors, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses that you may/might have suffered, sustained or incurred, or claims to suffer, sustain or incur, by way of and / or on account of the present offer.