HP India — Hp deskjet printer

I purchased brand new hp printer on 25th june 2021 in Reliance store. And i tested in the store itself and its not working and they are saying that after billing we wont take it back and we will arrange service. so i brought to my home and i called to customer care for troubleshooting then they realised to arrange techinician within 24 to 48 hrs so now 4 days finished still didnt get any call from techinician and the service engineer its fraud HP.
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