[Resolved]  HP India — hp ink tank 410

Address:

134-10-1305, 4th Lane Sri Ram Nagar, Gorantla, Guntur, 522034, Guntur, Andhra Pradesh, 522034

My complaint was registered on 39 Jan with case number [protected]. at that problem was paper was not taken from tray to print. Some engineer came and told problem was with roller mechanism. I was told spares were not available and that they are are going to order it from company. It took more than 15 days and after my complaint to hp call centre roller got replaced.
Yet printer was not working. Same engineer told me paper sensor was not working and it is to be replaced. It was more than two weeks.
I tried contact hp call centre. They are placing my call on hold for more than 7 minutes. I tried with engineer who visited me earlier. He didn't take my calls initially. When answered he told that some other engineer would come and solve the problem. Still no body visited and no information calls from any body.
Still I am with dead printer. Customer care is cutting my calls as well as hp service engineers. I left with only one option consumer forum. Please see that my printer is get replaced with new one or money is refunded.
Thank you