HP India — HP laptop au624tx-display flickering

Address:Ranchi, Jharkhand, 834002
Website:www.hp.com

I bought an "au" series hp laptop from Tej computers Ranchi and it hadn't been even a week that I started facing problems with my laptop.It's display started flickering at any random time and sometimes this flickering will eventually result in the shutdown of the laptop.So I contacted the HP customer care and after about 1 week they sent an engineer and I had to get a DOA letter and then travel all the way back to the place where I bought the laptop(Ranchi) to have it exchanged.I got a new model and after almost a month I started facing the exact same problem all over again.After talking with the hp customer care for about 2weeks they sent an engineer and he replaced some part.The display was still flickering but the case was closed after 2days without even my confirmation.So when I contacted the customer care again I was asked to open a new case and go though the exact same procedures all over again.So after 2-3 days I was told that my case was being transferred to Ranchi hp service center and that they would contact me within 1-2 days.Today it's been almost 4 days and I still haven't received any call from them.It's been one of the worst nightmare for me having bought a "hp" laptop and I would never recommend hp to anyone.As for now I just want a replacement as soon as possible(the laptop is within warranty).I have also uploaded a video of my laptop flickering. My current case Id is [protected]and I just hope that writing this long complain would fasten my case.
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So i m customer of HP to and using same model AU624TX same issue applied DOA and its within process so the solution of this thing is just update your BIOS to the latest via browsing through HP driver support page and download Latest BIOS update and keep your BAR phones(Nokia small phones or any other brand from range of laptop) its the issue with the wire connectivity and its a known issue in this specific laptop so just don;t use your chota wala phone near laptop simple and HP will figure out this issue shortly.

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