[Resolved] HP India — hp laptop

deenan kr

from Arakkonam, Tamil Nadu

Address:

600067

Hai sir/madam,
I have an complaint about your hp laptop which i brought before 5months on 7th oct "18 at"globus hp world" showroom annanagar, shanthi colony. So i had an complaint on saturday wit tat service center. But the peoples in tat showroom as suggested me to cal tollfree nd complaint the problem. They couldn't able to solve the problem of my laptop. On tat day evening i registered an complaint in tollfree and filed the case id:[protected]. As per the complaint i had an service man who reached my home and he said i had an problem in harddisk so he changed my hard disk and re-installed the os but the os re-installation is incomplet now. I request you to solve my problem. Very worst hp laptop. No quick response...
Name:sasikala. D
Product case num:[protected]
Product serial num:cnd8296fmw
Product name:hp 15-da0327tu nb pc (5ay25pa#acj)
Model:15-da0327tu
Warrenty: 1year nd payed nd extend upto 2021
Part num:5ay25pa#acj
Thank yu...

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Apr 20, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2019

HP India Customer Care's response Hey Deenan,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

I've escalated your case. You'll be contacted by our support team. I'll continue to track this one for you.

Kindly keep me posted for any updates/progress of this inquiry from your end too.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: hpsupport.[protected]@hp.com

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support