HP India — HP Laptop | |
Dear Sir/Madam, Appended below is my complaint and continuous follow ups. Please look into the matter as I am fed up with the laptop. Regards, Virender Singh Bisht From: CEO Tagore Public School [mailto:[protected]@tpshaldwani.com] Sent: Thursday, 8 April 2021 4:47 pm To: 'HP Store India (Anshul)' Subject: RE: [ Ticket] Greetings from HP! No it is still not resolved. I request you to change the laptop as I am fed up with problem and then follow ups. Regards, Virender Singh Bisht From: HP Store India (Anshul) [mailto:[protected]@customerservice.team] Sent: Thursday, 8 April 2021 4:44 pm To: [protected]@tpshaldwani.com Subject: [ Ticket] Greetings from HP! ### Please enter your reply above this line ### Ticket #97520 08 Apr, 2021 Dear Customer, Please refer to the correspondence below. We now believe that this support ticket is resolved. Should you have any additional requirements or items related to this matter outstanding, please reply to this email. If you have any other question in the meantime, please feel free to call us at[protected] or visit our site at HP Online Store India to connect with our live chat agents. Best regards, HP Online Store Follow us Anshul Dear Virender, Greetings from HP team! In this regard, we request you to kindly contact on below email address and we assure you that you will get the support related to your concern. [protected]@hp.com We appreciate your understanding and patience in this regard. If you have any further queries, please feel free to discuss it with us on [protected]@customerservice.team between 9:00 am to 7:00 pm from Monday to Saturday (Sunday Closed). Alternatively, you can also call us on our toll free number[protected] Regards Anshul HP Online Store https://store.hp.com/in-en?vid=P2Y7J1R7H3SESQLGREX Call us at[protected] 08 Apr, 16:44 For more information regarding HP's privacy policies and practices, please visit our privacy statement. All rights reserved. All product and company names referenced herein are trademarks of their respective owners. Dated : 04.04.2021 I purchased a HP Laptop HP-14S-FR0012AU on 22.01.2021 from V & R Computers, Haldwani, Uttrakhand 263139 for Rs. 52000/-. Since my purchase, it is not working properly. All of sudden its screen vanishes and then after a lot of struggle it comes back. Though if it is attached to some other external output device, it shows the display there but not on my laptop. I tried contacting the vendors but of no use. I am fed up with this problem. Therefore, you are requested to do the needful at the earliest. Regards, Virender Singh Bisht Was this information helpful? | |
|
HP India customer support has been notified about the posted complaint. Verified Support Apr 16, 2021 HP India Customer Care's response Hello Virender, Thank you for bringing this to our notice, I am sorry to hear that a new unit has a display issue. not to worry, I will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you. Full Name: Contact Number: Alternate Number: Email address: Serial Number of the HP unit: Product Number of the HP unit: HP Case ID (if any): Description of the Issue you are facing, so that I can assist you further. ^Dilip | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
4974
Pending
0
Resolved
1860
View all 4974 HP India reviews & complaints
+91 80 2612 9000
+91 12 4234 6992
24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
View all HP India contact information
As desired, details are furnished below
Full Name: Virender Singh Bisht
Contact Number: [protected]
Alternate Number:[protected]
Email address:virender.[protected]@gmail.com
Serial Number of the HP unit: 5CD044BX2T
Product Number of the HP unit:275H7PA#ACJ
HP Case ID (if any): [ID: 2854819]
Description of the Issue you are facing, so that I can assist you further.Dear Sir/Madam,
Appended below is my complaint and continuous follow ups.
Please look into the matter as I am fed up with the laptop.
Regards,
Virender Singh Bisht
From: CEO Tagore Public School [mailto:[protected]@tpshaldwani.com]
Sent: Thursday, 8 April 2021 4:47 pm
To: 'HP Store India (Anshul)'
Subject: RE: [ Ticket] Greetings from HP!
No it is still not resolved.
I request you to change the laptop as I am fed up with problem and then follow ups.
Regards,
Virender Singh Bisht
From: HP Store India (Anshul) [mailto:[protected]@customerservice.team]
Sent: Thursday, 8 April 2021 4:44 pm
To: [protected]@tpshaldwani.com
Subject: [ Ticket] Greetings from HP!
### Please enter your reply above this line ###
Ticket #97520 08 Apr, 2021
Dear Customer,
Please refer to the correspondence below. We now believe that this support ticket is resolved. Should you have any additional requirements or items related to this matter outstanding, please reply to this email.
If you have any other question in the meantime, please feel free to call us at[protected] or visit our site at HP Online Store India to connect with our live chat agents.
Best regards,
HP Online Store
Follow us
Anshul
Dear Virender,
Greetings from HP team!
In this regard, we request you to kindly contact on below email address and we assure you that you will get the support related to your concern.
[protected]@hp.com
We appreciate your understanding and patience in this regard.
If you have any further queries, please feel free to discuss it with us on [protected]@customerservice.team between 9:00 am to 7:00 pm from Monday to Saturday (Sunday Closed). Alternatively, you can also call us on our toll free number[protected]
Regards
Anshul
HP Online Store
https://store.hp.com/in-en?vid=P2Y7J1R7H3SESQLGREX
Call us at[protected]
08 Apr, 16:44
For more information regarding HP's privacy policies and practices, please visit our privacy statement.
All rights reserved. All product and company names referenced herein are trademarks of their respective owners.
Dated : 04.04.2021
I purchased a HP Laptop HP-14S-FR0012AU on 22.01.2021 from V & R Computers, Haldwani, Uttrakhand 263139 for Rs. 52000/-.
Since my purchase, it is not working properly.
All of sudden its screen vanishes and then after a lot of struggle it comes back. Though if it is attached to some other external output device, it shows the display there but not on my laptop.
I tried contacting the vendors but of no use.
I am fed up with this problem. Therefore, you are requested to do the needful at the earliest.
Regards,
Virender Singh Bisht