HP India — HP Laptop issue - Case ID : [protected]

Address:

Pune

Hi
I have purchased HP laptop in May 2020.
It has been 5 months since the purchase and i am raising complaint against the laptop twice.The first time i had to replace the faulty fan.Now in Oct 2020 the mother board has got damaged.
The case Case ID : [protected] has been shifted to service center in pune called Impact Infotech Pvt. Ltd. with the below address:
HP Care - Impact Infotech Pvt. Ltd.
101, Kamayani Towers, Jangali Maharaj Rd, above SBI Bank, Shivajinagar, Pune, Maharashtra 411005

The service center center says as per HP Policy internal mother board damage is not covered in warranty.What this means is i need to trash my 50k INR laptop in 5 months???
Secondly the service center provides pathetic service.They dont revert back after weeks together, They havent reverted back with the quote for replacement either.

In the covid time it is very difficult without laptop and HP and service center both are not working towards solving my issue.

Please mail me at [protected]@yahoo.com
I need to raise a legal case against hp and the service center