[Resolved] HP India — hp laptops

 
1 Review
G 56 Green Park Main, OPPOSITE EVERGREEN SWEET HOUSE, South, India
 1982.rishi on May 18, 2019
I have purchased a hp envy 360 laptop last year from croma store located in saket on 26th feb, 2018. It has almost been a year and the technical issues have started and the hp company is not ready to listen. I have purchased this laptop for 88000rs and i am the end user of this product. What is the use of purchasing expensive laptop when we cannot enjoy the features and use them for our daily needs.
I am extremely against this company and i have decided not to use their products in near future again.
Complaint marked as Resolved Jun 22, 2019

Complaint Status


[May 18, 2019] HP India customer support has been notified about the posted complaint.
Verified Support
HP India Customer Care's response, May 21, 2019
Dear Customer,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, email address and HP unit serial number along with the best reachable time.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support
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