[Resolved] HP India — hp laptops

1982.rishi

from Kolkata, West Bengal

Address:

G 56 Green Park Main, OPPOSITE EVERGREEN SWEET HOUSE, 110016

I have purchased a hp envy 360 laptop last year from croma store located in saket on 26th feb, 2018. It has almost been a year and the technical issues have started and the hp company is not ready to listen. I have purchased this laptop for 88000rs and i am the end user of this product. What is the use of purchasing expensive laptop when we cannot enjoy the features and use them for our daily needs.
I am extremely against this company and i have decided not to use their products in near future again.

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Jun 22, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

HP India Customer Care's response Dear Customer,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, email address and HP unit serial number along with the best reachable time.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support