HP India — hp printer worst customer service

Address:

Ernakulam, Kerala, 682020

This is so unfortunate that i have to raise a complaint here. We have contacted hp customer care several times to get our hp printer issue solved. We have an hp laserjet cp 1025 printer which we bought 3 to 4 months ago. It started throwing out sticky color paste on the paper whenever we take printouts. We reported this to hp service center near by. They came and did something and said its fixed after couple of days we noticed the issue is still there. After that we started calling the customer care to get it fixed. Unfortunately no one has called us back yet. Is this hp standard. We will have to throw this away and go for other brand for all our offices. I expect a call back on this issue: the issue details are here:

Dear mr/ms kv,
Thank you for contacting hp for your service request. This email confirms your request for service and the details are below.
Your request is being worked on under case number [protected].
Status: case is generated and in progress
Do not reply to this email. It is sent from an unmonitored automatic service. See below for contact information.
Product description: hp laserjet pro cp1025 color printer
Product number: cf346a
Serial number: cnnf1x49222
Case subject: pq issue
Portal case url: n/a

For additional support please go to www.hp.com and select your product or support option.

Yours sincerely,
Hp