HP India — malfunctioning of the h. p. printer 1020 plus cncc 46832 hsn no 8443

The hp printer 1020 plus cnchc 46832 hsn no 8443 purchased by us on dated 25.07.2018. Due due malfunctioning since the date of its installation, we have informed the seller many a times over phone, but you have not provided with appropriate service in rectifying the error/malfunctioning.in view of this, we would request you to depute one of your technician to look into the functioning of the printer and defects noted by us so as to remove the defects and or replace the printer with a new one.