HP India — No support and misbehaved by HP Dealer

Address:	Rohtak, Haryana
Website:	www8.hp.com

Dear Sir, I bought HP Laptop Model No.- R-119TU, Sr. No.- CND5045JSR on 04.04.2015 from HP Dealer- Digilife, Narain Complex, Rohtak- 124001 (Haryana). The time I bought this machine I requested the vendor to make partition of the main disc. The technical person/ owner of the showroom denied to make it sad I can directly store the data in main C Drive as It was required by me to transfer my existing laptop data to some other device. I did the same and now when I start using the machine the system has become very slow to operate and it not connecting with internet and something. Today on 18/09/2015 I visited the vendor to complaint about this issue and he denied to support me and start misbehaving unnecessarily. Also he quoted that this model has become obsolete long back and service is almost impossible. My question is that if it was and obsolete model why he sell it to me and not informed about the fact I bought this machine. I shared that problem faced might be I have stored huge data in C main drive as per your recommendation. They start making fun of my knowledge and abused me saying "we have not opened any training center here". My main objective is that whose responsibility is to give this basic support at the time of machine purchase and how he deny to support and misbehave even if the machine is under warranty and become malfunction because of their poor technical support. I am going to complain in the consumer court for not supporting and mental harassment I have faced because of faulty machine and mental embarrassment I faced because of this misbehave today. I lodged complaint on HP helpline also vide ref. no.- I urge HP as an company as well to take strict action against him for this kind of attitude and level of support that is spoiling there reputation in the market and degrading company image. Look forward to have some strict action in this matter and helping me out. Regards, Amit Verma Email: professional.[protected]@gmail.com