[Resolved] HP India — non dispatch of bang & olufsen beoplay h4 headset by hp india.

Emmanuel Sumit

from Mumbai, Maharashtra

Address:

Indian Oil Corporation Limited, Mumbai Divisional Office,, Sarjan Plaza, 100, Dr. Annie Besant Road, Worli,, Mumbai City, Maharashtra, 400018

I had purchased the hp spectre x360 convert 13-ap0100tu on 30.06.2019 and registered online for the bang & olufsen beoplay h4 headset. My redemption code is npps564019np, which was approved. As per the commitment the same was to be dispatched by 01.09.2019 but its not dispatched till date. After a series of mails, every time its promised that the item will be dispatched within next 15 days, but till date no update on that.
I hope hp india is not fooling customers by faking offers, trying to lure customers to buy their products. Requesting immediate dispatch of the bang & olufsen beoplay h4 headset.

Redemption code: npps564019np
Mobile no: [protected]
Email id: emmanuel. [protected]@gmail.com

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Nov 9, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2019

HP India Customer Care's response Hello Sumit,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

I've forwarded your query to the team concerned they will connect with you asap.

NOTE: Considering security reasons and the protection of your information, it is recommended that you remove your phone number, email ID & redemption code from this post.

Regards,
Smitha
HP Social Media Support