HP India — Not honouring warranty

Address:

Kolkata, West Bengal

Sir, There was an issue with my laptop LCD screen where the liquid started leaking from inside. As the engineer checked, there was no damage or crack in the LCD which clearly indicates that the fault was from inside and it was not consumer induced. But sir they rejected my complaint saying that it won't be covered under warranty. While selling laptops they say that we don't have to worry about any damages. In 3 years warranty everything will be covered, but they go back on their words very soon. Every time I am having problem with this laptop. I am giving my laptop issue details. Kindly do the needful. Model no- hp pavilion g62227tu; Issue- Leakage in LCD. Complaint no in HP customer care- [protected]-471 Laptop's serial no- 5CD3204HDB My email address: [protected]@gmail.com