HP India — not received the offers available valid from 11/08/2019 to 19/08/2019

Address:

Laxmipuram Sector B-2 H. No. 50 Lane 4 Chinore Bantalab, Jammu, Jammu and Kashmir, 181123

I purchased hp pavilion laptop with serial no. - cnd9304t27
Product no.- 7lh00pa#acj
Invoice no. Bbc/19-20/4774
Date of purchase 19/09/2019
I purchased hp laptop and there was three offers on it
1 b& o play headset
2 extended warranty
3 eat and play card
But i have not received any of the offer and at this time intenet services are not working in our state j&k from sbout 1 month.
And due to barred internet services i used broadband of my friend and signup the form but by mistake and due to very low internet speed from broadband option got selected for b& o play headset but i haven't received it to.
I received an email regarding the date of purchase.in it, mentioned that date of purchase is not valid for the offer. But offer valid from 10-19 august i have proof of it. And i have bill of my laptop and date was 19 august 2019.
Kindly help me so that i will get the benefits that was with the laptop. I want all the offers that was with the laptop during purchase. There is not my fault in redemption it is the internet services and the executives of hp redemption. On google i found that they do fraud with the people. Action should be taken necessarily against the hp redemption and hp company.