[Resolved] HP India — offer items not recd till now.

[email protected]

from Mumbai, Maharashtra

Address:

110034

I had purchased the hp laptop few months before and registered online for the bang & olufsen beoplay h4 headset. My redemption code is cwvz180027cw, which was approved. As per the commitment the same was to be dispatched by two months but its not dispatched till date. After a series of mails, every time its promised that the item will be dispatched within next 15 days, but till date no update on that.
Now they are stoped replying mail also.
I hope hp india is not fooling us. Requesting immediate dispatch of the bang & olufsen beoplay h4 headset.

Anisha
[protected]@gmail.com.

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Feb 20, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

HP India Customer Care's response Hey Anisha,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

I've escalated your case. You'll be contacted by our support team. I'll continue to track this one for you.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: hpsupport.[protected]@hp.com

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support