HP India — Poor customer service

Address:

492001

The hp service centre at jawahar nagar, raipur is not at all good on handling customers, they have rude and careless behaviour. Despite i being the only customer at the centre had to wait there for 15-20 mins, the staff was surfing his facebook account. The behaviour of head is rude, they didn't inform that the product is repaired and when i may collect it, didn't inform that i had to compulsorily carry the receipt as in hard copy, i had a snap of the receipt but they didn't accepted it and i had to go back home for the hard copy, me being the owner of the laptop and the person to submit the laptop spending half an hour there was said that, 'we cant hand over the product to you'. With lots of request and having the soft copy of the receipt i was sent back home.