[Resolved] HP India — Printer installation pending

cwatsa

Address:

Bangalore headquartered

Received HP Smart Tank 530 printer after about 10 days (purchased via HP online store) for about 16k.

Raised installation request HP-270379 and had Wipro person come to install.
He failed to setup the printer as it showed to fill the tanks even when ink was already present.

Haven’t heard from them ever since.

No way to reach out any other place.
Regretting my decision to buy from HP

+1 photos

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Aug 8, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2020

HP India Customer Care's response Dear Customer,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number and HP case number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support