[Resolved] HP India — Replacement of external portable hard disc and data recovery

appey

from Mumbai, Maharashtra

Address:	Valsad, Gujarat, 396171
Website:	[email protected]

Complain letter

To,
Hp customer care
Executive/officer
Sub: replacement of external portable hard disc and data recover
Dear sir,
I would to like to informed you that i have purchased external portable hard disc hp make on dated 21/08/2016 though flip kart vide invoice number f0p7ymum_bndi[protected]. There is two year warranty from hp on above hard disc.

There is so many data in above hard disc. It’s work good from last 6 month. But now it’s not connected with any computers. So, i can’t take any data from the hard disc. There is so many important data in my hard disc. So, i want to recover my data, also replacement of hard disc as its under warranty. I told that from hp service centre - surat and vapi, they need approval from hp head off department before data recover and replacement.

So, requested to please suggest who can approve for data recover and replacement?

Thank in advance for help.

Regards,
Yogesh mahla

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Mar 27, 2017

Complaint marked as Resolved

Complain Letter To, HP Customer Care Executive/Officer Sub: Replacement of External Portable Hard Disc and Data Recover Dear Sir, I would to like to Informed You That I Have purchased External Portable Hard Disc HP Make on Dated 21/08/2016 Though Flip kart vide Invoice Number F0P7YMUM_BNDI17-373314. There is Two Year Warranty from HP on Above Hard Disc. There is So Many Data in Above Hard Disc. It’s Work Good from Last 6 Month. But now it’s Not Connected with Any Computers. So, I can’t take Any Data from the Hard Disc. There is So Many important Data in My Hard Disc. So, I Want To Recover My data, Also Replacement of Hard Disc as its Under Warranty. I told that from HP Service Centre - Surat and Vapi, They need Approval From HP Head off Department Before Data Recover and Replacement. So, Requested to Please Suggest Who Can Approve For Data Recover and Replacement? Thank in Advance for Help. Regards, Yogesh Mahla

HP India customer support has been notified about the posted complaint.

Mar 05, 2017

Updated by appey Remainder-1

Mar 14, 2017

Updated by appey Complain Letter

To,
HP Customer Care
Executive/Officer
Sub: Replacement of External Portable Hard Disc and Data Recover
Dear Sir,
I would to like to Informed You That I Have purchased External Portable Hard Disc HP Make on Dated 21/08/2016 Though Flip kart vide Invoice Number F0P7YMUM_BNDI[protected]. There is Two Year Warranty from HP on Above Hard Disc.

There is So Many Data in Above Hard Disc. It’s Work Good from Last 6 Month. But now it’s Not Connected with Any Computers. So, I can’t take Any Data from the Hard Disc. There is So Many important Data in My Hard Disc. So, I Want To Recover My data, Also Replacement of Hard Disc as its Under Warranty. I told that from HP Service Centre - Surat and Vapi, They need Approval From HP Head off Department Before Data Recover and Replacement.

So, Requested to Please Suggest Who Can Approve For Data Recover and Replacement?

Thank in Advance for Help.

Regards,
Yogesh Mahla

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Comments

anniee

from Mohali, Punjab

IN oct 2016 i was purchase hp laptop but after 1 month there is a issue of display flicking. but when i contact with them. i have not get positive response from them so, i need your help and my complain no. is [protected]

vajindar navrang

from Raipur, Chhattisgarh

Please sir free of cost change my laptop motherboard issue kindly provided sir