[Resolved] HP India — Rudeness of customer care executive | |
Hello my name is kishor. i want to buy workstation for my commercial work. hp online adviser tool suggest me z240 and z710 model as per my requirement, i fill form for contact me, i got call from lady customer care executive, she ask me my requirement and postal address, i refuse to give but she refuse to give me exact postal address, i told her that before getting quotation and fulfill my requirement i cant give my postal address. i got call from [protected] this no. at 3.04 pm.she speak with me rudely, i am serious about workstation and it is very urgent for me, i check online but that model was not available online, is this policy of hp that without exact postal address don't give detail to customer, i told my area, pin code also, why she rough on me, i think because i speak in hindi, she was talking me like i m beggar :), shame on u HP India. i think u dont need customer Was this information helpful? | |
Mar 9, 2017 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support Feb 01, 2017 HP India Customer Care's response Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support. | |
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