[Resolved] HP India — Services not provided by Hp under warranty period

Shiv_ 99582

from Noida, Uttar Pradesh

Address:

41C, E4, Sector 82, Udyog vihar, Noida

SIR/MADAM-
MY LAPTOP - HP LAPTOP 14cm0X1234, , Serial no -5CG952721R, Product no -8GA09PA#ACJ, I have complaining Hp Customer care support since 1 months to resolve my Battery Problems actually, when Firstly complaint to Hp Customer care their Technical Department checked and tested the battery and diagonstics also, then its observed that My battery is to be change to a new battery, They told that the They will send the Engineer but still today there nobody visited my home from hp to servicing, They are not listening and not taking my complaints, I am A Civil Engineering Student, I have to attend my all classes by online but due to bad condition of Laptop Battery, I am facing many problems to studying, and nor HP responcing to my complaints,
HP is the very selfish company they sell their products on fake informations and fake commentments they are moving back to servicing. please help me to continue my study.
Shiv Kumar SO Varun Kumar
[protected], [protected]
41C, E4, Sector 82, Udyog Vihar, Noida,
GB Nager, UP - 201304

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Aug 6, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2021

HP India Customer Care's response Hello Shiv,
Thank you for bringing this to our notice and providing all the information.
We are sorry to hear about the issue on the machine, Not to worry. I will certainly assist you.
I have passed on all the details and the issue description to the concerned department and they will get in touch with you to assist you further at the earliest.
^Dilip