HP India — Taking too much time to repair a laptop

Address:

HP service centre, Seawoods

My HP Victus gaming laptop wouldn't boot up so I went to the service centre to get it fixed. Apparently, the motherboard was the problem and they had to get it replaced but here's the thing, the motherboard will take AT LEAST 10 days to reach the service centre and THEN they are going to install it. Now, the problem isn't with the people in service centre who were just following company protocol but it is with the supply chain for their parts. Service centre should have quick access to all the parts for the products sold in the region. Customers shouldn't have to wait so much to get their product repaired. This had happened at 25th September. Will never buy a HP product again and discourage everyone else to not buy one. Dell or Lenovo would be better