Hp — Laptop repair taking 2 months | |||
After so much harassment, they agreed to repair the laptop under warranty. It has been 45 days since the submission and going to take even more time. On September 1, 2020, My Laptop Was First Submitted To HP Care Center, Sikendarpur, Gurgaon, Haryana. After 10 Days I Got It Back Without Any Repairs. So I Submitted It Back To Them On September 17th, 2020. They Assured To Return It By September 22nd But Again The Tried To Give It Back Without Repairs (Laptop Was In Warranty And Was Going To Expire On 21st September 2020). After Some Mails And Complaints, They Agreed To Replace The Screen And Conclude My Case Soon. They Gave Me A Number Of Dates And Delayed Them Again And Again. Today(15th October), They Again Gave the Date Of 25th October To Collect The Laptop But I Am Still Unsure Whether It Is Final Or Not. In The Covid Times, When Everything Is Shifted To Online Mode, A Student Is Suffering On Daily Basis. Was this information helpful? | |||
HP India customer support has been notified about the posted complaint. | |||
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