[Resolved] Hp — late delivery service

Cleeta

from Anand, Gujarat

Address:

Narsinha Apartment, kopar road,Dombivli Maharashtra, Thane, Maharashtra, 400612

I have booked my cylinder on monday 9 th December, but i have not recceived my cylinder yet. If I give a call in the gas agency I am told it will be delivered by today but I dont know which today they are takling about.
However, these people take extra money than the actual price saying it was your emergency delivery which is delivered after lots of call and continue visits to the distributor.
I am sure consumers are not valued because they need their product.
I would request to ask agency to confirm if they can provide service on time or else just confirm users that they are inacapable of that.
Agency name- Shraddha Gas services, dombivli, thane, Mumbai

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Dec 17, 2019

Complaint marked as Resolved

Delivered at last

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

HP India Customer Care's response Dear Customer,

I am sorry about the inconvenience you are facing. You have reached Hewlett Packard kindly contact HP Gas for further assistance.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support