[Resolved] Hp — my laptop is not working properly and your service providers are refusing to give a solution

 
2 Reviews
India
 deepanshu mediratta on Jun 8, 2019
Please take this message very seriously I'm facing issues in my laptop and your service providers are only giving me alternates for the problems I want a solution not a problem if not then I will take every single step from my end to make you people suffer is this the way you people treat your customers at the time of selling your products you people talk in us in a very promising tone then why you treat us like this after we purchase your product if my pc is still under warranty then why can't I get a replacement of the product or if it can be fixed then send your technician and ask him to resolve my issues I'm very dissatisfied with HP will never go for it again also will suggest all my known ones to never purchase HP products . I can't afford to waste my time messing with you people nor I gave time to play with the settings of my pc everyday

Regards
Deepanshu Mediratta
[protected]

Complaint marked as Resolved Jul 11, 2019

Complaint Status


[Jun 08, 2019] HP India customer support has been notified about the posted complaint.
Updated by deepanshu mediratta, Jun 08, 2019
I would give 0 rating to HP as this is the worst electronic company and I regret buying HP products
Verified Support
HP India Customer Care's response, Jun 10, 2019
Hello Deepanshu,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email ([protected]@hp.com) your contact number, email address and HP unit serial number along with the best reachable time.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

NOTE : Considering security reasons and the protection of your information, it is recommended that you remove your phone number from this post.

Regards,
Smitha
HP Social Media Support
Updated by deepanshu mediratta, Jul 06, 2019
I'M UNABLE TO REACH YOUR EMAIL ADDRESS MS SMITHA
Complaint comments  1 Comment     Updated: Share0Tweet0

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    Hp - my laptop is not working properly and your service providers are refusing to give a solution