[Resolved]  Hp — My problem not resolve and u mark as resolved (Complaint against printer)

Address:Meerut, Uttar Pradesh, 250001

Sir, My problem is not resolve till now and you mark as my problem has been resolve how can u do this and can u tell me how my problem has been resolve from your side. at morning some person Mittal talk me from mobile number ([protected]) and when i call back at this number some other person name priya is there and she is neglecting that mittal is not at here she does't know who is mittal then who call me at morning with same mobile number which i mention at above . and at morning mittal has transfer my call to deepak who is working at hp. priya is telling me that he is talking from MY SHIKAYAT. i[censored] resolve my problem from your side then tell me other wise i am going to file a complaint in consumer court meerut by manually process . thanks ankush kumar { From 23/7/15 my hp printer (print, scan and photo copy) is not working properly several times i complaint but no action is taken by company. one time snjay (technical engineer) come to repair my printer and he broken my scanner lock that also is not repair by company till now . 2-3 times when i complaint from there side only telephonic conversation is done but no one come here to resolve my problem. last time (2/12/15) when i forward mail to hp at that time also they do only telephonic conversation nothing else then that. lastly i forward mail at 14/12/15 but no reply come to me. from last five month my printer is not working properly product model number : HP MFP 126 product serial number : CNB6G855JP so i request u to take action against hp and i wait for your response. thank you, date : 16/12/15 Ankush Kumar mobile no.: [protected] e mail : [protected]@gmail.com add : anant solar urja, shop no 2, opp nand vihar gate no 2, jawher negar, rohta road, meerut, U.p Pin no. 250001 }
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Aug 8, 2021
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
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Hi Ankush Kumar,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.

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