Hp — refusal to give service against warranty

Hp is a fraud company with respect to selling and providing services.

We bought hp care pack worth rs. 7198/- in 2017 student offer covering my laptop till aug 2020. While trying to use the warranty, to our utter shock, we learnt that our care pack do not include any care pack services as per following official communication from hp service support.
Quote:
As per your request please find below the activated carepack details.

Carepack number - xmw8njq5693b

For more details kindly visit to below link.

http://cpc.ext.hp.com/portal/site/cpc/multiselect

Unquote :

The product code is not traceable on web. Seems fake.in process of collecting more details before going to consumer court. Call [protected] for any further interest.