[Resolved]  HSBC Bank — Incorrect Amount getting charged Regularly

Address:

New Delhi, Delhi

Hi All, It’s regarding my last CC statement, where HSBC has charged incorrect amount, I called thrice to customer support team & they said it will be adjusted from account in next month (September) statement, however it’s not. Why there are additional charges are coming in my monthly statement? As I am having only COI running for 5220.90(4th of 6th Installments) for September month & I paid the same. And for following month October 29th I’ll paying only (5220.90+1485) & total should reach to 6705.90 & I’ll be paying only this amount. Kindly adjust the extra amount in coming month’s statement. It’s happening from last 2 months and I have to call every time to CC & ask them for adjustment. And I make sure this time after completing all 6 EMI, sure I'll stop using the card. Please not I do not have any issue for paying the correct amount. This time I do not want to have this extra amount in my October statement if it happens I’ll be forced to stop the service and will file a complaint to consumer court. And I expect a call back from your end.Thanks, Amaresh Singh CC-************8806 Mob-[protected]