HSBC Credit Card — Payment was made in full but still reflecting as non payment on my CIBIL

Hi

This is very disappointing, I made the payment in full for my CC with HSBC in 2019, However to my surprise while checking my CIBIL today I got o know it’s still reflecting my payment due and surprisingly I didn’t receive any call for non payment. Please call me and get this resolved ASAP. I want to know why they are still showing as Pending
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Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
 
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    Hongkong & Shanghai Banking Corporation [HSBC] Phone
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