HTC mobile India — Defect of HTC desire 700 dual sim mobile during Warranty period

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Website:	HTC mobile

My Htc desire 700 dual sim developed defect during warranty period as mobile used to get discharged within 3-4 hours of fully charged in idle mode & also used to get repeated text messages along with abnormal warming of mobile.This mobile was purchased vide invoice number :[protected] dated12/11/2014 of SARF Trading Vepery, Chennai 600007 through E bay india. This mobile was presented to M/S TVS-E Servicetec Ltd Udhana 394210 0n28/10/2015. They retained the mobile & issued me service report having QMS[protected] & informed me to contact next day. That day I was informed that motherboard is defective & is not available to be imported so may take moths together for rectification of defect. Upon my insistence for the remedy they advised me to contact Customer care HTC. I contacted customer care where I have been provided with Ticket number 15NA[protected] but no specific date of rectification.I am without mobile for so many days so request you to help me for earlu resolution of my complaint.