Http://www.printvenue.com — For false promise online and delay orders

Address:	122016
Website:	www.printvenue.com

Hello,

I have done a online order with printvenue.com for a canvas print on 1st feb 2016 and their website showed the expected date of delivery as 4th feb. As it was a gift item and we wanted it be delivered on 4th Feb we booked our order.

Date booked : 1st Feb 2016
Expected delivery date : 4th Feb 2016
Delivery day : NOT yet delivered

But to our surprise, they didn't deliver the order and till now 10th Feb it is not delivered. There mail response says they will start the delivery on 11th.

This is a betrayal, as it was a special occasion on 4th feb for which we have booked it and they have delayed it like hell. Now when I don't need it any more, they are not cancelling the order.

Please help me in recovering my money from them . Attaching the mail exchange with them