PrintVenue Customer Care
PrintVenue.com
Customer satisfaction rating: 6%
Submit a Complaint
188
COMPLAINTS

PrintVenue Customer Care

PrintVenue.com

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Address
Plot No. 375, Udyog Vihar, Phase- II
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 3001 7676  [Customer Care]
up
33
down
22
+91 12 4667 8100  [Customer Care]
up
12
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9

Customer satisfaction rating
6%
Complaints
188
Pending
19
Resolved
5
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
SatClosed
SunClosed

PrintVenue Complaints & Reviews

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Printvenue — diary order placed is not taken for consideration

 Mahesh_Kumar P on Feb 15, 2019
Order No:[protected]
1. Feb-01-2019 : Ordered Diary-Tricolor
2. Feb-07-2019 : Since Diary is not delivered on Feb-07-2019 as committed raised complaint at Printvenue customer care twice - though they are not providing any complaint number
3. Feb-08-2019 : Got a call from Printvenue Customer care executive on Feb-08-2019 requesting to move on to Tricolor instead of Tricolor as they have issue with Vendor. I've accepted the same as it happens once in a while but intimating me at the final moment (was expecting delivery on Feb[protected] and after raising two complaints is very...
Complaint comments  Read comments Complaint category Education

Printvenue — product not delivered on time

 bhumi1996 on Dec 12, 2018
I have ordered a personalised calendar on 04.12.2018 and since then it has been 9days and the product has not yet delivered. It is lying on the India Post office from last 3days and still not been delivered. There is no status displayed after the dispatch of the product and moreover, I am not able to contact the delivery service executive.

Very poor delivery service!

Highly disappointed!...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Printvenue — did not receive a order code for my order.

 swapna N on Nov 26, 2018
I have ordered a parker pen for which the payment is made but did not receive any notification from printvenue for the order nor i received the ordercode. Without the ordercode how will i track my order. Please respond to this issue.

I could see in the message i recived from bank says that i have spent at printvenue9815. Let me know what does this code mean.

If my product cant be delivered please refund the amount back....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Printvenue — refund of order no 9264-4206-8282

 Deepti6887@gmail.com on Nov 21, 2018
Hi ordered this order #[protected] on 10.11.2018 and it was supposed to be shipped by 16.11. 2018 but when I didn't receive confirmation about its shipping I contacted customer service on phone and I was assured that it will be shipped within 24 hours but it wasn't. On 19th November I placed cancellation request via email as it hadn't shipped till then. On 20th I again contacted customer care on phn to cancel order and he said the order will be cancelled. But till now I haven't received confirmation regarding the refund of that order...
Complaint comments  Read comments Complaint category Online Shopping

Print Venue — magic pillow

 Suba ranjana on Nov 12, 2018
Kindly dont buy the products in print venue. The worst ever site i have seen. The customer caremembers are so irrespnsible and not taking our complaints.. The cushion which i received is like a paper.. And the print is in worst condition.. Not even able to identify the faces... They are not changing or refunding the money of the product.

The photos are in very worst condition.. Very much disappointed..
Waste of money...
Complaint comments  Read comments Complaint category Online Shopping

Printvenue — worst service by ecom express, awb no 279785325

 Debesh Sahoo on Nov 10, 2018
Dear team,

My order no :[protected] i placed this order on 1st of november 2018 for diwali festival occasion to my friend today is 10 of november 2018 still my order not received yet and my sentiment hurt by your team.

On 6 th of november delivery boy called and some miscommunication happened regarding the sender address, so my friend refused to received it because the delivery boy told parcel came from haryana and not took my name debesh sahoo.

After that i regularly called 3 times every day to ecom express +[protected], in morning they told...
Complaint comments  Read comments Complaint category Products & Services

Printvenue — order not delivered in one month

 Mpsafi on Oct 4, 2018
I've ordered Business card from printvenue. It's been one month my order did not get delivered. Each time call CUSTOMER CARE person says it got stuck in the way and it will be delivered shortly. After asking for cancellation and refund of the order they are saying write an email to support@printvenue.com. I've written to them as well but still, there is no response from their end. These CUSTOMER CARE persons are such ### they even don't know how to talk to customers....
Complaint comments  Read comments [1]Complaint category Online Shopping

Printvenue — personalised t-shirt order no.: 9662-8244-2028

 madhur.tandon on Sep 7, 2018
Hi,

I had ordered personalised t-shirt from this website & the product which is being delivered is of pathetic quality.

The quality of fabric is so cheap plus the printing on the t-shirt is hardly visible, the caption is not readable at all. I had escalated this issue with customer care team but they damn don't care about the customer satisfaction.

I had written to mr. Saurabh kochhar even he is least bothered about customer experience the only motive of this organisation is to dupe customers with poor quality products & no customer support.
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Printvenue — received the order without my consent

 sahil.dhawan5451@gmail.com on May 1, 2018
My order no was order no.[protected]. I had placed order on 15 april 7:33pm and i again wrote email on 15 april 7:38pm for stop printing the visiting cards due to wrong address. Also i got the acknowledgement email from printvenue for the same on 15 april 7:39pm. As per the cancellation policy of printvenue i can cancel my order with in one hour of my order. But now they are not giving me the refund of my amount of rs.875.00 which i had paid to them. Also they had dispatched me the cards with wrong address. # to such company...
Complaint comments  Read comments Complaint category Other

Printvenue — delhi based fraud company and unprofessional service with customers

 Basid Mohammad on Mar 29, 2018
Very bad worst and disgusting experience with print venue. Not sure how they handle and give respinse to customer. I was trying to call one guy from print venue name shivam or shubam, since 2 days. He just disconnect my call and send me sms saying will be dispatched soon.
Very bad response.
I paid 22k for wallet printing, i ws ok with options they have even though the onw i chooses they don't have. But they didnt deliver in time for a company event which i was supposed to present it to members. I want my refund back now....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Printvenue — defective pieces delivered, did not replace or refund

 Alekya07 on Mar 12, 2018
I have ordered a bulk order of 12 nameplates. I got 8 of them correct, the other 4 being misspelt. This happened 3 months ago and i have been constantly at the back of them calling and mailing. They say they will get back to me yet no one turned up till now. It's the worst experience i have got shopping from them. They have no customer ethics. I have literally lost rs.1600 and deeply disappointed with the quality as well as the customer response....
Complaint comments  Read comments Complaint category Online Shopping

Printvenue — delhi based fraud company, very unprofessional

 aalokwar on Feb 10, 2018
Order no[protected] ordered on 29th jan 2018. They are unable to do embroidery work with the uploaded logo. Now, they are asking me to change the logo.

How is possible to change logo just because they can't print it?

They are not ready to refund my money, i have followed n number of times and just checked review and fount its too bad.

So they don't care customer and don't care review.

People be careful, don't order with printvenue.com instead try vistaprint, they provide fantastic service and very customer friendly.

Customer...
Complaint comments  Read comments [2]Complaint category Products & Services

Printvenue — defective item delivered

 Muthu Swamy on Feb 9, 2018
I have order for a professional dairy from print venu on 30/1/2018 order number[protected] the received dairy is very dirty with glue marks all around dairy

I had registered a complaint with print venu.com and there reply is very pathetic saying please repair your self we will credit 100rs to your print venu wallet.

There reply

(Greetings from printvenue.com!

We apologize for the inconvenience you experienced with us. As per your confirmation we regret to inform you that it is not possible to replace the product as delivered product...
Complaint comments  Read comments [1]Complaint category Printers

Printvenue — product status changed from cancelled to under process. no support from customer care when it could be handled. denial of refund.

 songhita on Jan 16, 2018
On 10th january, 2018 i ordered one product with order id: whose payment was made however, due to their technical issue, the order got cancelled. Since the status was cancelled, i was sure that the money will be returned to me in 3-4 days. Therefore, i made the same order again with order id:, and similarly, the order cancelled due to their technical issue whereas the money was deducted. Therefore, i thought of waiting till the money comes back to my account. I also check my printvenue account and the status was cancelled for both the orders. Next day i mailed printvenue customer care that money...
Complaint comments  Read comments Complaint category Online Shopping

Printvenue — fraud company looting people

 Jayantd09 on Jan 2, 2018
There is no as such company. These people doing fraud business. Looting money by there app and website. They will not deliver any material whatever they are showing on there app/website. I have lost my money, requesting every one please be cautious while placing any order. I have placed an order of embroidered polo t-shirt on 17/12/2017 and regularly following up for my order. Doing100s of calls and email communication, i have received this reply after 18 days
"hello jayant,

We wish to inform you that your order no.[protected] has been cancelled as of now due to payment...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Printvenue — unethical behaviour (delay in delivery and denial of refund)

 Ajish Oommen on Jan 1, 2018
We ordered christmas greeting cards from printvenue, 30 cards were ordered and entire payment was made in advance. They delivered only 20 cards before christmas (Without any prior intimation). After following up, we received an email from printvenue that balance cards will be delivered later. We informed them that we were expecting all cards together and we were never informed that there will be a delay, else we would not have placed the order. Hence we requested for cancellation of balance cards as they will be useless if delivered after christmas is over.in spite of repeated requests and emails,...
Complaint comments  Read comments Complaint category Online Shopping

Printvenue — order pending after 17 days. cheat company

 himalayansoul on Dec 21, 2017
I had placed order[protected] days ago. Customer care refuses to help after 6 calls and 2 emails. I'm filing dispute with my credit card company. Most horrible company to work with ever. Even a local printer can publish a calendar for which these cheats have taken so long. Pathetic experience with a company that makes tall claims and delivers nothing....
Complaint comments  Read comments Complaint category Online Shopping

Printvenue — damaged product received

 fiona on Nov 21, 2017
I had order a card holder from print venue for rs 249. My order number is[protected], i have received a damage product. My ticket number is 357260. I had already mailed several times but there is no such response from their end. After speaking to one of the customer care executive i get to know that i will be getting only 100 rs that too my print venue account, the quality of products is also very cheap, so i don't want to use print venue any futher so i asked them to refund my money to my bank account through which the payment was done.. But since 10 days they are just taking time.. And nothing...
Complaint comments  Read comments [1]Complaint category Online Shopping

Printvenue — online purchase of business card

 saurav586 on Nov 10, 2017
As i purchase business card on printvenue.com on 9 october 2017 by order no.[protected] and they give me date of dispatch: 12 oct - 15 oct '17
But till date i cant receive product. Today morning i receive an email from them that they dispatch today by delhivery.com. Its too late and i am already pay the payment by transaction id[protected] by my debit card.

Email copy on 9th october 2017

Hi saurav kumar,

Thank you for shopping at printvenue.com!

Your transaction was successful and your order no.[protected] is currently...
Complaint comments  Read comments Complaint category Online Shopping

Printvenue — customized wooden plague

 Rishina Jindal on Nov 2, 2017
Order no :[protected]
Sir, i want to draw your attention towards on of the issues which a common people are facing on the name of online customized gift options which printvenue is running. I have ordered one customized wooden plague which was suppose to be delivered within a week in same city but actually got delivered around month after constant follow up. When i asked where is the delay, they told me to provide good quality product we are reprinting it. N when they delivered the product it was of pathetic quality. This gift i was suppose to give on my cousin's wedding. Now when i am...
Complaint comments  Read comments Complaint category Online Shopping

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