PrintVenue Customer Care
PrintVenue.com
Customer satisfaction rating: 6%
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196
COMPLAINTS

PrintVenue Customer Care

PrintVenue.com

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Address
Plot No. 375, Udyog Vihar, Phase- II
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 3001 7676  [Customer Care]
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33
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23
+91 12 4667 8100  [Customer Care]
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13
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9

Customer satisfaction rating
6%
Complaints
196
Pending
18
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
SatClosed
SunClosed

PrintVenue related photos (74)

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PrintVenue Complaints & Reviews

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Printvenue — mobile skin

 SanahSuvarna on Jul 16, 2019
I had ordered a mobile skin from printvenue and it reached me in utter damaged condition which obviously i wouldn't have been able to use. On nearly 2 weeks of back and forth and follow ups, they say they can arrange a replacement which i refused since i didn't trust their services anymore. When the order was placed, they charged an extra rs.75 for delivery and failed to deliver it in good condition. They in fact had the audacity to tell me that the cover looks just fine and that i should put it on my phone and share a video of me putting on the cover on my phone.
I asked them to refund...
Complaint comments  Read comments Complaint category Products & Services

Printvenue — regarding non delivery of product

 DrPallav Gupta on Jun 26, 2019
I have ordered two products from print venue ( a parker pen and a wooden frame on 15 June of this month..I have not yet received the product. The order number for the product is[protected]. It's showing the product as shipped via India post..the product is not yet delivered. And the worst part is India post tracking is showing as wrong confinement number. We are trying to call the customer care of print venue ..but it is never picked up. Such is the worst service of print venue I will have to look in the matter before ordering anything in future. Please look into it and dispatch immediately...
Complaint comments  Read comments Complaint category Online Shopping

Printvenue — misleading information and delivery issues

 Mousumi Maharana on Jun 1, 2019
My order no. Is[protected]
Order date: 14th may, 2019

The printvenue people have the worst liaison with their delivery partner dtdc. The printvenue people kept misleading me by saying that my fiance had asked the delivery of the order on some other address. (Trust me, it was infuriating) they gave me a contact no. Of dtdc for clarification which was no more in use. This created a lot of misunderstanding between me and my fiance.
But i kept tracking the parcel and got to know that the parcel had reached a wrong destination. I got the information after calling on a...
Complaint comments  Read comments Complaint category Products & Services

Printvenue — order not received from 20 days

 Poojakashyap25 on May 6, 2019
Order no.[protected]
date of order- 17.04.2019
PRODUCT DETAILS
Photo Frame Wooden Plaque - Vertical
Quantity : 1
Rs. 399.00

Collage - Horizontal
Quantity : 1
Rs. 199.00
Shipping charges- Rs. 145
total - Rs.723
Status- Paid
Order not received yet from the past 20 days even after endless phone calls and no satisfactory answer given by the customer care. they only say they have shipped it and i will receive the order....
Complaint comments  Read comments Complaint category Other

Printvenue — complaining about wooden name plate

 Iwa Shubham Alankrit on Apr 30, 2019
Hi,
I had ordered a wooden name plate but there is no tracking available on the website .It is my parents anniversary and I want to gift them the nameplate but it's already 7 days and there is no message of shipment even .There is no tracking ID as well so that I can track from Maruti services .The user interface is really not worth ordering and after a prepaid order is made, the first thing you should do is attend the customers issue.
Order Number[protected]
Order Date April 24, 2019 15:06
Order Status Order under processing

Please look into this...
Complaint comments  Read comments Complaint category Movement & Delivery

Printvenue — services

 Glowing Show on Apr 23, 2019
PrintVenue is a cheap company. Don't pay attention on customer satisfaction. Make people fool by telling them processes. A visiting card sample takes complete one month to reach you. Don't buy anything from them. They don't have time even after you complain or raised a query.
Having answers to all your questions.
Before buying anything call [protected]....
Complaint comments  Read comments Complaint category Online Shopping

Printvenue — delivery issue

 jass24 on Apr 21, 2019
They are not shipping my prepaid order and it seems like a fraud company. It's been around 20 days. Every time i call customer care they said wait for 2 days or 1 day... I ordered on 4 april but today its 21april... Till today i didnt get my order... From last 10 days m contacting customer care they said thursdy u will receive ur order... But today is sunday till date i didnt get my order...
Complaint comments  Read comments Complaint category Online Shopping

Printvenue — complaint regarding a customized pen I had ordered.

 Zink on Mar 19, 2019
I had ordered an engraved pen from print venue. My order status remained same for 20 days. After that i get a mail stating that they don't have the model i ordered and asked me to order a different one. I did that also but still my order has not been processed. Its 26 days since i placed the order.

Order number[protected]

The company should compensate customers for this delay and their irresponsible behavior....
Complaint comments  Read comments Complaint category Other

Printvenue — diary order placed is not taken for consideration

 Mahesh_Kumar P on Feb 15, 2019
Order No:[protected]
1. Feb-01-2019 : Ordered Diary-Tricolor
2. Feb-07-2019 : Since Diary is not delivered on Feb-07-2019 as committed raised complaint at Printvenue customer care twice - though they are not providing any complaint number
3. Feb-08-2019 : Got a call from Printvenue Customer care executive on Feb-08-2019 requesting to move on to Tricolor instead of Tricolor as they have issue with Vendor. I've accepted the same as it happens once in a while but intimating me at the final moment (was expecting delivery on Feb[protected] and after raising two complaints is very...
Complaint comments  Read comments [1]Complaint category Education

Printvenue — product not delivered on time

 bhumi1996 on Dec 12, 2018
I have ordered a personalised calendar on 04.12.2018 and since then it has been 9days and the product has not yet delivered. It is lying on the India Post office from last 3days and still not been delivered. There is no status displayed after the dispatch of the product and moreover, I am not able to contact the delivery service executive.

Very poor delivery service!

Highly disappointed!...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Printvenue — did not receive a order code for my order.

 swapna N on Nov 26, 2018
I have ordered a parker pen for which the payment is made but did not receive any notification from printvenue for the order nor i received the ordercode. Without the ordercode how will i track my order. Please respond to this issue.

I could see in the message i recived from bank says that i have spent at printvenue9815. Let me know what does this code mean.

If my product cant be delivered please refund the amount back....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Printvenue — refund of order no 9264-4206-8282

 [email protected] on Nov 21, 2018
Hi ordered this order #[protected] on 10.11.2018 and it was supposed to be shipped by 16.11. 2018 but when I didn't receive confirmation about its shipping I contacted customer service on phone and I was assured that it will be shipped within 24 hours but it wasn't. On 19th November I placed cancellation request via email as it hadn't shipped till then. On 20th I again contacted customer care on phn to cancel order and he said the order will be cancelled. But till now I haven't received confirmation regarding the refund of that order...
Complaint comments  Read comments Complaint category Online Shopping

Print Venue — magic pillow

 Suba ranjana on Nov 12, 2018
Kindly dont buy the products in print venue. The worst ever site i have seen. The customer caremembers are so irrespnsible and not taking our complaints.. The cushion which i received is like a paper.. And the print is in worst condition.. Not even able to identify the faces... They are not changing or refunding the money of the product.

The photos are in very worst condition.. Very much disappointed..
Waste of money...
Complaint comments  Read comments Complaint category Online Shopping

Printvenue — worst service by ecom express, awb no 279785325

 Debesh Sahoo on Nov 10, 2018
Dear team,

My order no :[protected] i placed this order on 1st of november 2018 for diwali festival occasion to my friend today is 10 of november 2018 still my order not received yet and my sentiment hurt by your team.

On 6 th of november delivery boy called and some miscommunication happened regarding the sender address, so my friend refused to received it because the delivery boy told parcel came from haryana and not took my name debesh sahoo.

After that i regularly called 3 times every day to ecom express +[protected], in morning they told...
Complaint comments  Read comments Complaint category Products & Services

Printvenue — order not delivered in one month

 Mpsafi on Oct 4, 2018
I've ordered Business card from printvenue. It's been one month my order did not get delivered. Each time call CUSTOMER CARE person says it got stuck in the way and it will be delivered shortly. After asking for cancellation and refund of the order they are saying write an email to [protected]@printvenue.com. I've written to them as well but still, there is no response from their end. These CUSTOMER CARE persons are such ### they even don't know how to talk to customers....
Complaint comments  Read comments [1]Complaint category Online Shopping

Printvenue — personalised t-shirt order no.: 9662-8244-2028

 madhur.tandon on Sep 7, 2018
Hi,

I had ordered personalised t-shirt from this website & the product which is being delivered is of pathetic quality.

The quality of fabric is so cheap plus the printing on the t-shirt is hardly visible, the caption is not readable at all. I had escalated this issue with customer care team but they damn don't care about the customer satisfaction.

I had written to mr. Saurabh kochhar even he is least bothered about customer experience the only motive of this organisation is to dupe customers with poor quality products & no customer support.
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Printvenue — received the order without my consent

 [email protected] on May 1, 2018
My order no was order no.[protected]. I had placed order on 15 april 7:33pm and i again wrote email on 15 april 7:38pm for stop printing the visiting cards due to wrong address. Also i got the acknowledgement email from printvenue for the same on 15 april 7:39pm. As per the cancellation policy of printvenue i can cancel my order with in one hour of my order. But now they are not giving me the refund of my amount of rs.875.00 which i had paid to them. Also they had dispatched me the cards with wrong address. # to such company...
Complaint comments  Read comments Complaint category Other

Printvenue — delhi based fraud company and unprofessional service with customers

 Basid Mohammad on Mar 29, 2018
Very bad worst and disgusting experience with print venue. Not sure how they handle and give respinse to customer. I was trying to call one guy from print venue name shivam or shubam, since 2 days. He just disconnect my call and send me sms saying will be dispatched soon.
Very bad response.
I paid 22k for wallet printing, i ws ok with options they have even though the onw i chooses they don't have. But they didnt deliver in time for a company event which i was supposed to present it to members. I want my refund back now....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Printvenue — defective pieces delivered, did not replace or refund

 Alekya07 on Mar 12, 2018
I have ordered a bulk order of 12 nameplates. I got 8 of them correct, the other 4 being misspelt. This happened 3 months ago and i have been constantly at the back of them calling and mailing. They say they will get back to me yet no one turned up till now. It's the worst experience i have got shopping from them. They have no customer ethics. I have literally lost rs.1600 and deeply disappointed with the quality as well as the customer response....
Complaint comments  Read comments Complaint category Online Shopping

Printvenue — delhi based fraud company, very unprofessional

 aalokwar on Feb 10, 2018
Order no[protected] ordered on 29th jan 2018. They are unable to do embroidery work with the uploaded logo. Now, they are asking me to change the logo.

How is possible to change logo just because they can't print it?

They are not ready to refund my money, i have followed n number of times and just checked review and fount its too bad.

So they don't care customer and don't care review.

People be careful, don't order with printvenue.com instead try vistaprint, they provide fantastic service and very customer friendly.

Customer...
Complaint comments  Read comments [2]Complaint category Products & Services

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