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PrintVenue Complaints & Reviews

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Last updated Mar 20, 2023
Complaints 280
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56
Unresolved
224
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PrintVenue Phone Numbers

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+91 11 3001 7676
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PrintVenue Website

PrintVenue Head Office Address

Plot No. 375, Udyog Vihar, Phase- II
Gurgaon
Gurgaon District
Haryana
India
122016

PrintVenue reviews & complaints(280)

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J
Jayapriya Jayaraman
from Pathankot, Punjab
Mar 20, 2023
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Order details not received amount deducted

I have placed an order in printvenue on 19/03/2023 but i dint receive any order details amount of rs. 874alone got deducted. No response from their customer care...
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D
Domain Solutions
Dec 14, 2022
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Visiting Cards

I had to travel, so ordered visting card.

On receipt of product, I complained as to poor quality over the telephone and email as well, no complaint number was made available. I followed after a week over the telephone but they showed ignorance and that was for the first time a reply back was receve to the email, but it was just 24 hours before travel.

Later after the travel asked for the refund, but they are...
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ASMR Star Enterprises
from Bengaluru, Karnataka
Aug 4, 2022
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Item not delivered after payment

This is regarding my order no: My order no.[protected], which i placed on 9th July and its been over a month that this company took advance payment and after numerous complaints and communication with their customer care, i have not received the item that i ordered.

Now they have stopped responding to my mails or take any calls nor they are refunding my amount...
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T
Thresiann Sherry
Jul 22, 2022
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Personalized Parker pens

I paid for the pen, the money got DEDUCTED and it shows error in the transaction. I tried to call no response. Email response also was not there....
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P
Prakash607
from Mysore, Karnataka
Jul 2, 2022
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Order payment

Address:Delhi
Website:www.printvenue.com/track-order/order-detail?order_id=4178-0806-6866

I have ordered a pen on Printvenue and the payment was successful however I didn't get any mail of payment and after some time it showed make the payment again. I don't understand what the hell is happening g and also I called them, the number not working, mailed them no reply in this case. I'm out of options kindly help me here...
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A
Anshika123456
Jul 1, 2022
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About my money debited but order not made

I made an order for two pens amounting 1498 . The money was deducted from the bank account but the order was failed....
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R
RITWIK PK
Apr 28, 2022
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Printvenue company is a cheat

Printvenue is company which cannot be trusted.Literally a cheating company.I had placed orders for 2 products on the 23Rd of Jan 2022 with an agreement to deliver the products within 5 working days. But the product was delivered after 10 days and that too only one product.The second product was cancelled by them as the due to non availability of product.And confirmed to refund the amount of cancelled product within 7 days.We are still following...
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V
Vartika Chowdhary
Dec 16, 2021
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Pathetic Customer Support

I had ordered a calendar and also completed the payment for it. But the page was showing some errors. The money has been deducted from my account and I still have no clue what is the status of my order. I have been trying to know this through the customer care support. I have sent emails, been trying to call them so many times but every time either they disconnect the call or don't receive it at all.
This kind of pathetic customer...
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M
Mallik K
Dec 10, 2021
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Wrong Product Sent, Money Not Refunded

Address:Delhi/Noida

I have received wrong items print venue.
I have ordered calender from them in july 2021

But they have sent some one else photos.

I have informed them also explained the issue.

I have sent the screenshots and video of the package also.

It is a calendar and no use if sending the product now. They didn't try sending the product to me in the eraly stage of the issue.
br...
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S
Suresh Chandra Babu
from Hosur, Tamil Nadu
Oct 5, 2021
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False statement regarding delivery - not updating the status of delivery in their application

Address:Udyog Vihar Industrial Area Phase 2, Gurgaon -Delhi- 122016

Dear Sir

The order number[protected] and[protected] which I have booked on 8th Sep 2021. Still, now they are saying the status of delivery. If I call through customer care also not giving right status of delivery and without informing just disconnecting our call.

No response from their side and no correct updation. Not even answering correctly. Just Disconnecting our call.

Thanks & Regards...
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B
Buntyverma
from Noida, Uttar Pradesh
Sep 19, 2021
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Amount deducted not received by Manufacturers

Address:Gurgaon

A transaction was made on 18/09 for 599/- and amount was deducted from account but not received by manufacturers. The payment is is as follows:-
payu/[protected]/[protected]/Bill Payment
Please reconcile...
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N
nandakumar_1983
Sep 7, 2021
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Non-Refund of MOney

Address:Plot number- 375 , Udyog Vihar , Phase-2 Gurgaon , Haryana – 122016

I created one Order in May 21, 2021(Transaction ID[protected] and one order in May 28, 2021(Transaction ID[protected]. For Both the orders 289.56 INR was deducted through Phone UPI, but the order did not get processed properly it was stuck and later cancelled. I have been contacting Printvenue through email and calling their customer support @[protected] for a refund. There has been only one response that refund will be credited...
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M
Md Shah Faisal Khan
from Siwan, Bihar
Jun 4, 2021
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Ordered items haven't delivered yet, more than 40 days now.

Address:Plot No. 375, Udyog Vihar, Phase- II, Gurgaon, Haryana, India - 122016

With reference to this complaint (https://www.consumercomplaints.inprintvenue-money-deducted-but-they-are-denying-it-c2863093),
I have marked the above complaint as resolved thinking that they will send my parcel soon enough but its been 40 days and they haven't done anything yet.
I had contacted them few weeks ago and they said due to lockdown they are not able to send the parcel. But till when? I emailed them yesterday but...
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Placed an order for wooden nameplate, payment made by PHONEPE, receieved confirmation mail from their official payment gateway PAYU.IN mentioning transaction ID, which is order ID also...but no confirmation from printvenue..has sent several mails, also attaching the confirmation mail, still no reply from the company side....
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M
Md Shah Faisal Khan
from Siwan, Bihar
Apr 27, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but they are denying it

ORDER NO :[protected]
I ordered a skin for mobile and paid an amount of rs249 which has been deducted from my account.
But their website is saying that the payment is not completed.
I have been trying a lot since this morning on their customer care number [protected] but it is not connecting.
They sent me an email yesterday in which they are saying that the order was successful with amount and date, Transaction...
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Address:D174, First Floor, Okhla Industrial Area Phase 1, New Delhi 110020

On March 6th, 2021, I have placed an order with 2 items on the cart, "500 Internal Server Error" is displayed after the payment is successful.

Tried calling customer care but no use, No one picks the call or got any response for the tickets raised to customer care with #438762.

This is a total SCAM... They loot people's money, There are so many complaints registered with similar issues and delivery delays and...
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E
Eshita Adhikary
from Noida, Uttar Pradesh
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Transaction failure but money deducted from account

Website:Printvenue.com

I placed an order for a name engraved Parker pen. On the payment page the printvenue website showed transaction failed status but the amount got deducted twice from my bank account...
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A
Atyoursite
from Serilingampalle, Telangana
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Money deducted order not confirmed

Address:Hyderabad

Please check through my order which i ordered 10 days ago...still now there is no update...very bad service...we didnt get any tracking id too...but you told to us deliver will be available with in 3 to 6 workings days whats the problem...deliver my cards otherwise please return back my payment...dont cheat public...
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Y
Yugandhar Y
from Vuyyuru, Andhra Pradesh
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Order not delivered for 35 days and no response

I have ordered for Photo Notebooks(2). The order was placed on[protected] vide order no:[protected].
I tried calling customercare multiple times and also sent numerous mails.
There is no response and the person who speaks on the telephone doesnot even have the rights to transfer the calls to his higher officers not does he have the numbers of his reporting officers.
This is very strange.....
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D
DivyaReenu
from Powai, Maharashtra
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Order didnt place and amount git deducted

Omplaint no-427193 from print venue
order placed on - 10.09.20, order number[protected]
Amount paid- 1083.60
Phonepe transaction no- P2009101752121782839429

Have called n no. Times but they are niether ready to give product nor they are refunding. Also not responding on mail and not even attending call....
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