Huawei — Honor holly service related issue

Hari Hara Sai Gandhapudi

from Hyderabad, Telangana

Address:

Chennai, Tamil Nadu, 600010

I bought Honor Holly mobile model Holly-U19(0) in Flipkart on 21st October 2015. My mobile IMEI/serial no.is [protected]/[protected].I got loud speaker problem on 18th November 2015, even though there is a replacement warranty for mobile in Flipkart within one month after bought date but Flipkart people told me that there is no such type of warranty for this mobile. So i give my mobile for service in Tirumala Electronics, Nellore on 25th November 2015 vid job sheet receipt no. UET/HU/15/00122. and they told me that it takes a week time to service and i give there..now its becoming almost one month but i did not get my mobile back.When i called to Tirumala electronics and Huawei customer care, they are saying now also it takes more than a week. I am requesting you take proper action and do justice for me .

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jan 01, 2016

Updated by Hari Hara Sai Gandhapudi finally they replaced with new mobile...thank you...

Related Huawei reviews

View all 365 Huawei Reviews

Comments

muruganadhith

from Manthani, Telangana

I have bought Honor holly mobile model U19 through flip cart on 25.03.2015 and IMEI No is [protected] . I have faced a problem of Mobile not booting and given the mobile to Cell Tech, Egmore on 30th Oct'15. Till now mobile not got ready and I have contacted Call Center and they are simply saying wait for 1 week as not getting proper response.
Since 2 months they are holding mobile and giving response. I request to take proper action and do justice to me.
My customer complaint ID in call center is 16654419

Visumaran V

from Bengaluru, Karnataka

I am bought Honor holly mobile model U19 through Flipkart at Nov'2014. After 10months it will start small type of problems in mobile. After Manufacturer Warranty period, it produce more problem. The problems are, 1)Volume UP key not working properly. 2)Some type of Headphones not sitting in this mobile. 3)When i put Mobile Data is ON, the contacts list taking automatic load and call log list also. (the "contact sync" option is changed into OFF also same problem). 4)When Memory card present in mobile, it will take default storage as Memory card only (I[censored] change default storage as phone storage in settings also it will do the same). If Memory card not present in mobile only it will take default storage as phone storage.