Huawei — money laundering without fixing the problem

Address:

Teleconnect, 47, Jan Path, Ashok Nagar,, Khordha, Odisha, 751001

I have visited Teleconnect-Bhubaneswar for repairing of my Honor 7x mobile. It has a issue that one side of its display is slightly detached from its frame. And internal led panel light pass through from inside. Nothing technical faulty was there. I have showed them and they confirmed that due to battery swelling it pushes the screen above as my phone back is metal body. I told them to just fix the glass, it will be okay. But in the end I agreed for replacement of battery. And I asked for the repair cost and they confirmed they will charged Rs.1450 which is 2.5times more than the honor battery cost. They told me that it will take 2hours for replacement. But after 6hours of waiting and follow ups they delivered it and said that they replaced the SUB-PCB of phone, though I haven't any technical issue with phone. Picularity is that they charged the same Rs1450 for the replacement of Sub-PCB. What is a coincidence. I asked for the bill. They denied and argue with them. Finally give me a money receipt. I have attached the job order and money receipt for your reference. I have contacted Huawei service care and lodged a complaint on this. On the very 3rd day they contacted me and made a conference with their Teleconnect agent for the clarification. But Mr. Manoj Behera, Huawei representative, Teleconnect failed to reply. He said that, he will give me the invoice but after 2 days he does not pick up my call and avoided when try ccontacting from unknown number. After 10days of repeated follow up with huawei they said that they disconnect its teleconnect service from last month. The biggest ever tragedy. And their BHUBANESWAR customer care head Mr. Shantanu told that they can't do anything what I have lost.