Huawei — nexus 6p motherboard crash automatically

Address:

Bhopal, Madhya Pradesh

Hi team,

I am facing issue with my nexus 6p handset and it keeps restarting after every few seconds. Every time i switch it on it boots up and shows google logo and get stuck there.

I am not sure of the cause of this issue even my phone battery is also fully charged. My nexus 6p warranty expired in september 2017and as per huawei service centre i will have to change the motherboard of my mobile costing more than 25000 inr and what is more disappointing is that they don’t even have a genuine answer for cause of the issue. I am very disappointed with huawei because your hardware is getting crashed automatically and company doesn’t even know how. If you guys don’t even know how to make a reliable hardware then you don’t have the rights to sell your products because you are cheating with your customers. I believe that is a manufacturing defect causing the hardware failure that too in just a period of 1 year. I expect a genuine answer for my query and if you don’t have the genuine answer then company should take responsibility of my faulty handset and repair it free of charge. Otherwise, i will register a complaint in consumer forum about the company and defected product that is being sold to customers.

Thank you