Huawei — screen broken down

Address:

208027

I have bought honor 9i on 5 jan 2018. But on 26 jan 2018 the phone slipped off and the screen was broken down. I have visited the service center but they are saying that i have to pay for it inspite of the phone is in warranty period. But once my lenovo phone's screen stopped working they replaced it without charging but honor are asking for paided replacement.