HUL — pureit ultimate ro water purifier

Address:

110076

I bought Pureit Ultima RO couple of years back and facing serious maintenance issues ! And I read that similar issues are being faced by many other customers also .That means HUL knows there is a problem but is not ready to do anything since last 3 years. thats really bad. I also bought RO couple of years back. Then couple of months back, issue of GKK2 change came in. Technician came and changed it for 3400. then again after a week water stopped coming with the change of GKK2 indication and red line. Again I called the technician. As it was within 10 days so he cannot charge any service fees. So he simply said some error in circuit and opened up, did something and the RO started. we were happy but only for a short while. Again after 10 days same issue came in. Again we called the technician this time he said that adapter is gone and needs to be replaced ! First we thought ok. sometimes it happens and reluctantly gave more than 2000 Rs towards same and replaced. But alas again after 20-22 days same issue ??!!! again we called the technician and this time new gimmick that PCB has gone and again need to shell out 3400 RS ??!! I refused and mentioned that instead I will go for a new RO ! So again he did something and the RO started for now but I am sure it will again cause the same issue. After spending 20k, if this is the condition than definitely nobody should purchase it. So recently when one of my office colleague asked me about the review of this Puriet RO, I clearly told him, go for the rather local made but never ever go for this Puriet RO. and Again my cousin asked me today about purchasing a new RO. I simply told him, go for any RO but never ever go for Pureit for sure. I am definitely going to change my RO now and just a suggestion if you really care for your brand and customers, with so many complaints you should definitely do something about this and fast before its too late.