Humsafar Travels — Change of bus during midnight

Address:

Pune, Maharashtra

I was travelling to aurangabad yestrday. Firstly the bus came 1 hour late. Further, at around 3.30 am, all the passengers were shifted to another bus and the reason given by them was that " Bus Kharab Ho Gayi Hai". However, in reality, the passengers of the other bus were shifted in our bus and the bus went off towards Pune/Mumbai within a time of 10 minutes. If the bus has issues, how come other passengers were allowed to board the bus. This is ridiculous reasoning and ridiculous way of treating us. I paid Rs 650 for the seat for such inconvenience.