Hungama.com Complaints & Reviews

Hi

I want you to cancel my auto renewal subscription of hungama play as there is no option to cancel it from the application.

email id with which account is registered- [protected]@gmail.com
Mobile- [protected]

Request your support on priority as I do not want that I pay for a subscription which I am not using it right now.

Thanks and Regards
Gaurav Multani

Aug 7, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2021

Hungama.com Customer Care's response The subscription is canceled from the given id [protected]@gmail.com and the subscription is not auto renewed. Trust this resolves the concern

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Hey, Hungama play I need my subscription to be cancelled ASAP, this is worse, I can't even find cancel subscription option anywhere in the app, you guys are literally stealing money, from my account, I urge you to take some immediate action as soon as possible

Hungama.com customer support has been notified about the posted complaint.

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This is a complain from my small brother that on hungama new shinchan episodes including horror episodes ore not coming on tv and he got bored seeing those old episodes please relese new episodes of shinchan on tv

Hungama.com customer support has been notified about the posted complaint.

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A

arnav12

Mar 23, 2021

that is are not ore

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Hungama.com Customer Care's response, Mar 26, 2021

Verified Support

Dear User,

Greetings from Hungama.

We acknowledge the receipt of your request.

However regret to inform you that the request has been forwarded to the incorrect Team.

Please note that Hungama Digital Media Entertainment Private Limited and Hungama TV channel are two different organizations.

Hence we suggest you to re-forward the request to the correct Team for the necessary action. They shall be the right Team to respond you back on your request.

As we, at Hungama Digital Media Entertainment Private Limited basically deal with Hungama Music App, Hungama Play App and Hungama website - www.hungama.com

We hope the information provided from our end was helpful.

Warm Regards,
Hungama Support Team

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Hello sir this a sincere request that the season 1 and 2 which is now played everyday are totaly annoying. So please I request to go for season 3 and above or I think I will unsuscribe the hungama channel. As I am fed up with this day to day same thing.

Aug 5, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

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Hungama.com Customer Care

from Mumbai, Maharashtra

Feb 15, 2021

Verified Support

Dear User,

Greetings from Hungama.

We acknowledge the receipt of your request.

However regret to inform you that the request has been forwarded to the incorrect Team.

Please note that Hungama Digital Media Entertainment Private Limited and Hungama TV channel are two different organizations.

Hence we suggest you to re-forward the request to the correct Team for the necessary action. They shall be the right Team to respond you back on your request.

As we, at Hungama Digital Media Entertainment Private Limited basically deal with Hungama Music App, Hungama Play App and Hungama website - www.hungama.com

We hope the information provided from our end was helpful.

Warm Regards,
Hungama Support Team

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Address: 33a poonam Vihar Jagatpura Jaipur

From last two months they showing old seasons and episodes as I'M not interested in seeing old episodes and season's

Aug 5, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

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Hungama.com Customer Care

from Mumbai, Maharashtra

Feb 15, 2021

Verified Support

Dear User,

Greetings from Hungama.

We acknowledge the receipt of your request.

However regret to inform you that the request has been forwarded to the incorrect Team.

Please note that Hungama Digital Media Entertainment Private Limited and Hungama TV channel are two different organizations.

Hence we suggest you to re-forward the request to the correct Team for the necessary action. They shall be the right Team to respond you back on your request.

As we, at Hungama Digital Media Entertainment Private Limited basically deal with Hungama Music App, Hungama Play App and Hungama website - www.hungama.com

We hope the information provided from our end was helpful.

Warm Regards,
Hungama Support Team

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I need to cancel my hungama music pro subscription which I bought through mi music. As it deduct 99 rupee per month while I bout an subscription of 499 per year. I mail them also try to contact but each time it show busy on the other side. Please help
My email - [protected]@gmail.com...

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Unsubscribe my weekly auto renewal pack or all packs with hungama.

Aug 5, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

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Hungama.com Customer Care

from Mumbai, Maharashtra

Feb 15, 2021

Verified Support

Dear Hungama User,

Greetings from Hungama and we hope that you are doing good.

We are sorry to note that you would like to unsubscribe from our services.

If you are facing any problem with the app and need our help, please voice your concerns to us at [protected]@hungama.com right away.

Also, do mention the exact reason for deactivation for our reference and necessary action.

We look forward towards your email and assure you of complete assistance from our end.

Thanks and Regards,
Hungama Support Team

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Hungama.com Customer Care

from Mumbai, Maharashtra

Feb 15, 2021

Verified Support

Dear Hungama User,

Greetings from Hungama and we hope that you are doing good.

We are sorry to note that you would like to unsubscribe from our services.

If you are facing any problem with the app and need our help, please voice your concerns to us at [protected]@hungama.com right away.

Also, do mention the exact reason for deactivation for our reference and necessary action.

We look forward towards your email and assure you of complete assistance from our end.

Thanks and Regards,
Hungama Support Team

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Please unsubscribe my hungama pack for weekly autorenewal. i have registered with my email id : nadim.[protected]@gmail.com

Aug 5, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

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Hungama.com Customer Care

from Mumbai, Maharashtra

Jan 13, 2021

Verified Support

Dear User,

Greetings from Hungama.

We acknowledge the receipt of your request.

We would like to look into the matter raised so that we can assist you further.

Hence please voice your concern to us at [protected]@hungama.com.

Do mention your issue and purchase details for our ready reference.

Once we receive the details, we shall be in a better position to get this addressed.

Warm Regards,
Hungama Support Team

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Address: Shameem Khan S/O Mr Roshan Khan, Durgeshwari Colony, Near Shalem Prarthna Bhavan, Tilak Chowk, Kymore

Hungama got subscribe twice by mistake while phone was being used by my kid and amount 120 INR deducted.

I tried to call on customer care executive but on IVR i came to know services are not available at the moment.

I would request you to please revert my money back on my amazon pay account. Since we don't use these services and had contacted Hungama within 5 minute of amount deduction.

We tried to reach out Amazon pay customer team and they informed we need to contact hungama team since payment has already been made.

Mobile number used: [protected]

Aug 9, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2021

Hungama.com Customer Care's response Dear Hungama User,

Greetings from Hungama and we hope that you are doing good.

Please share your concerns with us at [protected]@hungama.com right away.

We look forward to your email and assure you of complete assistance from our end.

Thanks and Regards,
Hungama Support Team

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I had subscribed for one month of free subscription in the month of January 2020, and it has now been 10 months and I am still not able to unsubscribe from the app. I contacted my credit card company and they have informed me that they can't disable it from their side. And the Hungama app has no option to unsubscribe in it. There is a monthly debit from my account since this January. This is a fraud app. I tried contacting on their provided number and no one's answering my calls. Please take all possible measures to stop auto-renewal asap. ThankYou.

Aug 5, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

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Hungama.com Customer Care

from Mumbai, Maharashtra

Dec 28, 2020

Verified Support

Dear Hungama User,

Greetings from Hungama and we hope that you are doing good.

We are sorry to note that you would like to unsubscribe from our services.

If you are facing any problem with the app and need our help, please voice your concerns to us at [protected]@hungama.com right away.

Also, do mention the exact reason for deactivation for our reference and necessary action.

We look forward towards your email and assure you of complete assistance from our end.

Thanks and Regards,
Hungama Support Team

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Hungama.com Customer Care

from Mumbai, Maharashtra

Dec 28, 2020

Verified Support

Dear Hungama User,

Greetings from Hungama and we hope that you are doing good.

We are sorry to note that you would like to unsubscribe from our services.

If you are facing any problem with the app and need our help, please voice your concerns to us at [protected]@hungama.com right away.

Also, do mention the exact reason for deactivation for our reference and necessary action.

We look forward towards your email and assure you of complete assistance from our end.

Thanks and Regards,
Hungama Support Team

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G

[email protected]

Jul 4, 2024

I have requested for the unsubscription of my auto renewal mode and do unsubscribe my current plan aswell. I did not opt for auto renewal option so I do stop it with immediate effect.

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Hi
I am subscribed to Hungama Music app for 1 month free subscription... But without any notice they started auto renewal of monthly package... I tried to cancel auto renewal but there is no option available for cancellation of subscription...

Hungama.com customer support has been notified about the posted complaint.

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Hungama.com Customer Care

from Mumbai, Maharashtra

Dec 22, 2020

Verified Support

Dear User,

Greetings from Hungama.

We acknowledge the receipt of your request.

We would like to look into the matter raised so that we can assist you further.

Hence please voice your concern to us at [protected]@hungama.com.

Do mention your issue and purchase details for our ready reference.

Once we receive the details, we shall be in a better position to get this addressed.

Warm Regards,
Hungama Support Team

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A

arunkumarganesanm

Dec 22, 2020

I want to cancel my subscription of Hungama Pro...

My subscription ID: [protected]

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A

arunkumarganesanm

Jan 21, 2021

Again this month amount deducted... It's not fair

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I have subscribed hungama channel because it is best channel for cartoon.
But in GTPL cable when I touch 365 number of hungama channel they show there is not program and when I am at 364 it directly go to 366. I show all channel of GTPL cable TV bit there was not hungama channel. It is my favorite channel please show that channel on GTPL cable TV or all cable TV.

My favorite cartoon channel and my brother.

Aug 7, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

Dec 22, 2020

Updated by Boy is best Please show hungama channel on cable TV such as GTPL cable tv

Verified Support

Dec 22, 2020

Hungama.com Customer Care's response Dear User,

Greetings from Hungama.

We acknowledge the receipt of your request.

However regret to inform you that the request has been forwarded to the incorrect Team.

Please note that Hungama Digital Media Entertainment Private Limited and Hungama TV channel are two different organizations.

Hence we suggest you to re-forward the request to the correct Team for the necessary action. They shall be the right Team to respond you back on your request.

As we, at Hungama Digital Media Entertainment Private Limited basically deal with Hungama Music App, Hungama Play App and Hungama website - www.hungama.com

We hope the information provided from our end was helpful.

Warm Regards,
Hungama Support Team

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I would like to cancel my hungama subscription completely

Aug 5, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

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Hungama.com Customer Care

from Mumbai, Maharashtra

Dec 21, 2020

Verified Support

Dear Hungama User,

Greetings from Hungama and we hope that you are doing good.

We are sorry to note that you would like to unsubscribe from our services.

If you are facing any problem with the app and need our help, please voice your concerns to us at [protected]@hungama.com right away.

Also, do mention the exact reason for deactivation for our reference and necessary action.

We look forward towards your email and assure you of complete assistance from our end.

Thanks and Regards,
Hungama Support Team

Reply

Hungama.com Customer Care

from Mumbai, Maharashtra

Dec 28, 2020

Verified Support

Dear Hungama User,

Greetings from Hungama and we hope that you are doing good.

We are sorry to note that you would like to unsubscribe from our services.

If you are facing any problem with the app and need our help, please voice your concerns to us at [protected]@hungama.com right away.

Also, do mention the exact reason for deactivation for our reference and necessary action.

We look forward towards your email and assure you of complete assistance from our end.

Thanks and Regards,
Hungama Support Team

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Please don't show only one kind of shows please add pokemon and more animes

Hungama.com customer support has been notified about the posted complaint.

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Hungama.com Customer Care

from Mumbai, Maharashtra

Dec 9, 2020

Verified Support

Dear User,

Greetings from Hungama.

We acknowledge the receipt of your request.

However regret to inform you that the request has been forwarded to the incorrect Team.

Please note that Hungama Digital Media Entertainment Private Limited and Hungama TV channel are two different organizations.

Hence we suggest you to re-forward the request to the correct Team for the necessary action. They shall be the right Team to respond you back on your request.

As we, at Hungama Digital Media Entertainment Private Limited basically deal with Hungama Music App, Hungama Play App and Hungama website - www.hungama.com

We hope the information provided from our end was helpful.

Warm Regards,
Hungama Support Team

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Main abhi tak apne songs coins se paid karke download kar rahi thi but ab aisa ni ho raha hai...ab coins ko redeem karne ka option hi ni a rha hain

Hungama.com customer support has been notified about the posted complaint.

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Hungama.com Customer Care

from Mumbai, Maharashtra

Nov 28, 2020

Verified Support

Dear Tanisha,

As per the revised policy, you can now redeem the Hungama coins to place an order for physical goods (only) available on the Rewards store.

If you like to purchase the PRO subscription(for unlimited HD original downloads + ad free service)you will need to pay (money) for the service from within the app itself.

Hope this clarifies all your doubts & concerns

Thanks and Regards,
Hungama Support Team.

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Address: Saithal mod tata bhawan dausa

Dear hungama tv,
Please room remove the yellow coloured borders decoration its annoying and obstruct the view of channel

Hungama.com customer support has been notified about the posted complaint.

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Hungama.com Customer Care

from Mumbai, Maharashtra

Nov 18, 2020

Verified Support

Dear User,

Greetings from Hungama.

We acknowledge the receipt of your request.

However regret to inform you that the request has been forwarded to the incorrect Team.

Please note that Hungama Digital Media Entertainment Private Limited and Hungama TV channel are two different organizations.

Hence we suggest you to re-forward the request to the correct Team for the necessary action. They shall be the right Team to respond you back on your request.

As we, at Hungama Digital Media Entertainment Private Limited basically deal with Hungama Music App, Hungama Play App and Hungama website - www.hungama.com

We hope the information provided from our end was helpful.

Warm Regards,
Hungama Support Team

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Been trying to deactivate my Hungama Play subscription, but there is nowhere that allows you to cancel the account. It is an automatic renewal and stated upon activation that it can be canceled at any time, but now it is not possible anywhere... It seems this is a Scam or recurring problem with many costumers....

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Actly i won 3 months hungama play subscription code from Flipkart . The coupon when tried to redeem was unable to redeem in the hungama play app as it was mentioned that the coupon isn't valid. After contacting the Flipkart customer service, response came that only hungama customer service could help me. But after contacting hungama service continuously for more than 3 days no one responded me. Not even replied to my mails and after this much one time my call was picked the service team said that we will look up for ur isse and will solve it within 2 days but no response came and the time period is also over . Now again after trying a lot again they said to mail the problem and will respond within 2 days .

Aug 11, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2020

Hungama.com Customer Care's response Dear Rajat,

Good Morning !

Thank you for writing to Hungama.

We acknowledge your email and would like to apologize over the trouble caused.

Please be informed that the code is for one time redemption only. There are possibilities that it may be already redeemed from your end.

We need to cross check at the back end if it has been redeemed or not.

Hence drop an email to us at [protected]@hungama.com with your code number to seek further help.

Our Team usually responds within 24-48 working hours post receipt of an email. Do check your junk/spams folder once.

Thanks and Regards,
Hungama Support Team

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V

Vicky Singh Chawra

Jun 20, 2021

Same Problem with me, I've a Coupon code for 12 months but it's showing Invalid Coupon this is not used because Error is Invalid Coupon not Already Availed if Coupon was used so why not receiving the Error of Already Availed but it's showing Invalid Coupon already Mailed to Hungama but no response, I received this Coupon from Paytm.

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H

Himanshu Hedau

Nov 20, 2022

Same Problem with me, I've a Coupon code for 12 months but it's showing Invalid Coupon this is not used because Error is Invalid Coupon not Already Availed if Coupon was used so why not receiving the Error of Already Availed but it's showing Invalid Coupon already Mailed to Hungama but no response, I received this Coupon from Paytm.

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Website: hungama.com

Dear sir/madam, my name is Nehal and I have purchased Hungama play subscription on 19/10/2020 for 7 days for 29 rupees via Hungama app.

And my 7 days plan will be auto renewed on 26/10/2020 but I do not want to renew my plan so I requested you to please cancel my auto-renewed subscription. And make sure there is no transaction beyond this 29 rupees from this moment. My email id is [protected]@gmail.com .Please send to me a confirmation message ASAP.
Thank you.

Aug 7, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2020

Hungama.com Customer Care's response Dear Hungama User,

Thank you writing to Hungama.

Kindly note that the user is duly notified when the subscription is on auto renewal and the user has full right to opt out from the renewal before the expiry of the validity and before the plan gets renewed. To opt out user can reach out to us and can raise a request via call/email.

With regards to your request raised against login id : [protected]@gmail.com, the renewal has been disabled and your plan will remain active till expiry date only : 26-Oct-2020

As the renewal has been disabled now, it will not be auto renewed. Be rest assured.

For any assistance, you can also write back to us at [protected]@hungama.com directly. We shall be happy to help !

Thanks and Regards,
Hungama Support Team.

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I request you that
please stop showing the diwali decors over the screen.It's too disturbing and the screen of channel is not completely visible.Its like the screen is pointing our eyes.Therefore please, stop it as soon as possible.
Thank you

Hungama.com Complaints & Reviews

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Hungama.com reviews & complaints page 5

Cancellations of auto-renewal subscription| Hungama Play

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Cancel Hungama play subscription

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New Shinchan episodes are not coming on tv

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Crayon Shinchan

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Shinchan

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Cancel subscription

Unsubscribe to auto renewal of pack

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Unsubscribe to auto renewal of pack

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Refund not processed

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Cannot unsubscribe from auto-renewal

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Pro subscription

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Why I can't see hungama channel on GTPL cable

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Cancellation

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Only one type of shows

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Downloads

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Removing decoration request

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Hungama.com I want to deactivate my hungama play subscription

Coupon code not working

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End auto-renewal of my subscription immediately

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Please stop showing diwali decors over screen

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