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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in
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Updated: Mar 19, 2025
Complaints 884
Resolved
106
Unresolved
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So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 15

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T
Thakurnikhil Singh
May 29, 2020
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I am nikhil from lalitha bagh, uppuguda.. Actually we are getting our watre supply late nights.. Earlier we use to get it max by 8 but these days we are made to wait till 11 and it will run for an hour...
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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    S
    Srinesh Dushati
    May 29, 2020
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    Address: 9-3-42/1 katikonikunta champapet,saroornagar

    Overflow of drainage sysytem
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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      G
      Gudepu Bhargavi
      May 28, 2020
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      Address: 12-14-161, Vinobha nagar lalapet
      Website: Consumercomplaints.in

      The man hole is leaking from 15 days and the unpleasant smell which comes from man hole is unable to breath and the man hole is mixing with the pure drinking water man holes please take action immediately and we request you people to fix it as soon as possible we will be grateful i[censored] fix the man hole and the sewage is over flowing in two Streets and many houses in our Lane and we are facing many problems out of it
      +1 photos
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        R
        Ravi Mudhiraj
        May 28, 2020
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        Address: 2-3-720/8/a/70,kamalanagar,amberpet

        My sewerage complaint number is 8771 as it was pending since 15days. I also given given complaint in shivam section office manually but no response
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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          M
          Mohd ZAHEER Uddin
          May 20, 2020
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          Address: 18-12-419-152/2, HAFEZ BABA NAGAR

          On 15 may 2020 the amount will be deducted through phone pe and the bill payment reflecting as due
          Transaction id is :- N200515155651315687090
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            S
            Syeds Sameer
            May 19, 2020
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            Address: Banjara hills Rd no 10

            The water man suppling water after 3 days and the water pressure is too slow at Banjara hills road number 10 Guru Brahma Nagar we are suffering alot due to water
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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              N
              Neela mallikarjun
              May 8, 2020
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              Address: 5-4-47 plot no 12 back side sampoorna theater kamalanagar vansthlipuram

              Drianage leakage in house I request you to send someone for solve the problem
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                A
                A near Khan
                May 3, 2020
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                Address: Hyderabad

                Sir we reside in defence colony sainikpuri, secunderabad, telangana state, our problem is we are getting the water at odd hours ie inbetween 10 to 12 pm as which is is creating lot of problems to us as most of the residents are retired employees of the defence who are very very old people.
                Also there is no exact frequency of days when the water is released sometime it is 3-4 or 7-8 days & pressure is very low & qty is very less. So plz look into the matter & resolve the issue.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                May 03, 2020
                Updated by A near Khan                 Plz supply the water in the evening ie after 7 pm to 9 pm
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                  F
                  Fareeda Habibi
                  from Hyderabad, Telangana
                  May 2, 2020
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                  Dear concern,

                  We are facing severe problems with the water supply. Neither the amount of time nor the timings are certain. Water is being supplied on an alternate basis that too for only about an hour. The timings vary every second day. One day the supply is in the morning around 9 am and on the other occasion it is in the evening and since few days we receiving after 4 am in the early morning. This is a serious problem and has to be addressed quickly.
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                    V
                    vg16436
                    Apr 27, 2020
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                    Address: 17-1-210/3/4 OLD SANTOSH NAGAR COLONY , HYDERABAD-500059

                    Our drainage manholes are overflowing from 3 days. Please send drainage cleaning staff immediately.drainage has been blocked no action has been taken for cleaning it as my complaints number is 5628 plz do the necessary things in the regards as we are unable to fill water and foul smell is spreading everywhere.
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                      G
                      Gopal Krishna Murthy Boddu
                      Apr 27, 2020
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                      Sir, i am a owner of flat no. P-g9 of aparna cyber zon, nallagandla, serilingampalli, hyderabad - 500019.
                      1500 (Fifteen hundred) flats are in the said aparna cybera zon. One agent mr ram babu is authorised to supply mineral water to the residents of the said aparna cybera zon flats by the acz welfare society. The said ram babu has opened a shop in the celler of the the said aparna cybera zon complex and stores mineral water cans and supplying mineral water, ordinary at rs. 40/- for 20 litre can.
                      Coming to the subject.
                      The mineral water supplied to the residents is unhygienic and polluted water. There is no brand on the water cans. The mineral water supplied in dirty cans and improper seal.
                      Please investigate the matter and take suitable action.
                      Gopalakrishna murthy
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                      Apr 27, 2020
                      Updated by Gopal Krishna Murthy Boddu                       Poluted water supplied to residents as Mineral water in Aparna Cyber Zon flats Nallagandla Serilingampalli Hyderabad 500019 by the agent Mr Ram Babu. In dirty cans and brandless at Rs 40/- for 20 lit can
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                        S
                        SRRINIVAS LALAJI
                        Apr 25, 2020
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                        Address: 14_2_505 goshamahal chaknawaadi backside chaknawaadi masjid

                        H no 114_2_505 Goshmahal chaknawaadi .water is overflowing on streets a lot of very bad smell is coming and we are unable to breath properly as u know its corona time, everybody is very fearful of corona everyone is complaining about overflowing bad sewage. Please take note that. Take a quick action
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                          B
                          Bharath Memag
                          Apr 24, 2020
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                          Address: 1-9-16/2/1 Ramnagar near Srinivasa Textiles Hyd

                          Dear Sir
                          Good day

                          Please arrange to clear the driange is over flowing near Srinivasa Textiles H.No.1-9-16/2/1 Ramnagar Hyderabad. Since is Corana epidemic COVID 19 hear ever one is afraid of spreading diseases. Kindly do needful and arrange to clear as early as possible.

                          Thanks and regards
                          Suguna Devi
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                            C
                            C. Sivaram
                            from Hyderabad, Telangana
                            Apr 23, 2020
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                            Address: 5-545, Deepti sree nagar, Madinaguda

                            We are having drinage overflow for the last 5 days on rd no 18, Deeptisree nagar, Madinaguda causing health problems. Kindly arrange to attend.

                            Regards,
                            C. Sivaram
                            5-545, rd 18, Deeptisree nagar.
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                              S
                              Sandeep barmecha1
                              Apr 22, 2020
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                              Address: 4-7-1072,esamia bazar,hyderabad.500027

                              Sir, suresh chand s/o tara chand is resident of 4-7-1072, esamia bazar, hyderabad. 500027. I need to launch a complaint for sewerage cleaning, form side dirty water is entering in to the bore well.
                              I went to abids office to launch complaint but they asked me to do it online with mobile number as registered. I do not have water connection facing issue to launch complaint.
                              I kindly request you to take this as manual complaint and do the need ful.
                              Suresh chand [protected]
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                                I
                                ismail uddin sultan mohammed shah
                                from Hyderabad, Telangana
                                Apr 17, 2020
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                                contaminated/drainage water smell from drinking water

                                Respected sir,
                                This is to bring to your kind notice that for the past 7 days we are getting contaminated/drainage water for drinking purpose.
                                So i humbly request you to see that the concerned authority takes immediate action before people start falling sick in our area by drinking this contaminated water.

                                An early action is highly appreciated.

                                Thanking you,
                                Yours sincerely,
                                br...
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                                Afsar Unnisa
                                Apr 12, 2020
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                                Address: 19 2 11 79 a misri gunj hyderabad

                                Hello sir plz overflow. Dargha do pasha wale. Misri gunj. 19.2.11.79.a 2 day's big problem
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                                  S
                                  Sharmila sana
                                  Apr 10, 2020
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                                  Address: 21-6-330B,ghansibazar jhula near ritu gems and jwellers

                                  Hello sir i am from ghansinbazar jhula Hyderabad house number:21-6-330B, their is a over flow of a drainge in my house.I want to complaint to come and clear the drain
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                                    G
                                    gayatri kancherla
                                    from Hyderabad, Telangana
                                    Apr 3, 2020
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                                    Address: House no 60, BHEL HIG PHASE II, Madinaguda, Ushodaya Enclave,Miyapur

                                    I had raised a complaint for the first time on 23rd march 2020. The complaint got automatically resolved without being addressed. The second time i raised it on 24rth march 2020. Again it automatically went into a resolved status without being attended. I understand that the country was in a lockdown period at that point but sanitation is a highly essential service. The manhole at my premises was overflowing which is highly dangerous for health during the outbreak of this pandemic. The hyderabad metropolitan water supply & sewerage board (Hmwssb) has not been attending my problem. Even after repeatedly raising a complaint in the grievances cell, the issue was being closed. I even contacted and brought this issue to the notice of the dgm nagapriya, chandanagar, hmwssb, yet, there was no resolution.
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                                      N
                                      Naine Saiprasad
                                      from Bengaluru, Karnataka
                                      Mar 30, 2020
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                                      Respected Sir, I N.Sai Prasad of Vinayaka Nagar colony, Peerzadiguda, Uppal hereby by inform you that there is water pipe leakage in our lane since 30 days where the water is flowing on road Unnecessarily and there is lot of wastage of water due this it shows major affect on people who need it seriously. So, I hereby request you to consider my complaint and solve as this problem as soon as possible so future days will be horrible if there is INSUFFEIENCY of drinking water
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