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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Updated: May 20, 2026
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 18

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T
Telluri
Feb 12, 2020
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Address: Rajiv Gruha kalpa, Suraram Colony, Hyderabad, Telangana, 500055

Hello team,

Request to takeup rajiv gruha kalpa flats of supplying water twice a week and start billing activity for each flat.

Currently local persons were collecting rs.30 per flat and supplying but that does not have any records.

Please visit the area and request to set a process to be followed.

Location: rajiv gruha kalpa, suraram colony, jeedimetla
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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    Komarraju Soujanya
    from Hyderabad, Telangana
    Jan 26, 2020
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    Address: 8-2-269/S/14, Sagar Society, Rd No 2 , Banjara Hills, Hyderabad, Andhra Pradesh, 500034

    Sir,
    This is to bring to your notice that there is no free flow (Normal outflow... The pot water rises after flushing) from the water closets after being used, in our house. There iseems to be no blockage in our manholes as no overflow in the house. There is some blockage in the manhole outside. This problem has been there for the past 2 months. Kindly look into the natter.
    Looking forward to quick resolution of the issue...
    Soujanya
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
    Drainage block outside. Water from water closets is not flowing quickly and freely after flushing. The water keeps rising in the WC. This problem has been there for the past 2 months. Inside manholes seem to be fine as there is no overflow inside the house. Hence drainage block is outside the house.
    Please clean the drainage...getting very bad smell in homes
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      SREEJA BHOGADI
      from Hyderabad, Telangana
      Jan 19, 2020
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      Address: DNO 12-7-134/P/30 ; plot no 30 ; power nagar colony ; moosapet ;hyderabad;telangana, 500018

      I regret to inform you that there isnt any pressure when manjeera water is sent to us, whist every other building the force is good. As a result when we try to fill the tank not even half the tank is filled where it actually must be filled to brim. We have already lodged a complaint a week back but with no effect. The customer care told us that they would rectify it in 3 days but we got a message that it had been rectified. This is causing too much trouble for the tenants due to lack of water. I urge that it would be taken seriously and hope we find a solution for our problems.
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
      Jan 19, 2020
      Updated by SREEJA BHOGADI
      Probably the customer care just bluffed us that they would solve the problem but simply sent us a message that it was rectified when in actual nothing had been done .
      I hope that this will be solved at the earliest.
      There is no water supply since 7 days. This always a problem in this area we are trying to different people no body is helping no lineman is responding.
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        L
        Likeminded Mahdavis
        Jan 12, 2020
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        Address: Hyderabad, Telangana

        Dear sir,

        We would like to bring to your notice that waste water is flowing from the drain pipe of madina manzil building chanchalguda h. N. O 16-3-784 directly on the road & passage. Water is logged on d road & passage causing inconvenience to commuters&residents. Please see the attached picture.

        Contact person : mr. Aziz khan [protected]

        Compliant token number:7041 (No action till now)

        Thanks & regards

        Dr. Syed ali dilawer (Farrukh)

        President lmm group
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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          R
          Rachana Polkam
          from Hyderabad, Telangana
          Jan 4, 2020
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          Address: Jayanthi Residency, padma nagar phase 2, Qutubullapur, Ranga Reddy, Andhra Pradesh, 500055

          Hi, am a resident of padma nagar phase 2 near shivalayam road chintal ring road. Please be noted that we hardly receive drinking water. There is no consistency on this. Even if we get its just for half and hour. Our apartment consists of 20 portions and we all depend on drinking water for our usage as there is no ground water. Please serve the needful
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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            S
            srinivasekbote
            Dec 27, 2019
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            Address: H# 2-2-1109/9/1, Bagh Amberpet Hyderabad, 500016
            Website: www.hyderabadwater.gov.in/en

            Emergency request - main line drainage getting jammed frequently due to main line pipe lines needs to be replaced with higher capacity. This is causing in hygenice conditions in the houses of the residents in the locality.
            Please take issue as emergency and do the need ful.

            Due to main line drainage jammed water is getting back to home

            Below complaint has been raised to hyderabad water services (www.hyderabadwater.gov.in/en) to attend it on emergency basis.

            Complaint# 3699
            Can#[protected]
            Ph#[protected]
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
            Jul 23, 2022
            Updated by srinivasekbote
            I didn't see any response or any action by the Municipal / GHMC authorities. Can this issue be taken as priority.
            Hello, im akshay resident of dastagir nagar hashmabad area, ive been the only family who is suffering from this over flow of water drainage its been days the water is stuck in front of my name which results in increasing of mosquitoes and bad smell also it is causing us with health issue i request you to please look into this asap
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              srinivasekbote
              Apr 19, 2020
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              Address: H# 2-2-1109/9/1, Bagh Amberpet, Hyderabad (Opp to Sai Datta Apt)

              EMERGENCY REQUEST- Main Line Drainage getting jammed frequently causing home Drainage Line getting jammed there by creating inhygenic conditions. Drainage Toilet dirt water comeing back to Home Toilets. Main Line requires higher capaicty of Pipes.
              This is causing problem frequently.
              This has to be attended quickly. Please take this as emergency and I dont think more information is required beyond this to attend this issue.
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
              Aug 20, 2022
              Updated by srinivasekbote
              Thill now there is no action at all. what is the use of this complaint ?
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                R
                Ramamohan Rao Nori
                from Hyderabad, Telangana
                Dec 26, 2019
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                Address: GHMC < HYDERABAD, 500080
                Website: Non-payment of water bills for the last 12 months

                A water bill from our tirumala towers, h no 1-1-1011, bakaramakaram, hyderabad is due to be paid by m. N. Murthy, secretary flat no 20, of our tirumala towers flat owners association [ ttfoa ]. The amuont due as in dec 2019 is rs 3, 68, 968.00 [ three lakhs sixty-eight thousand and nine hundred sixty-eight. This person m. N. Murthy is assisted by b. Srinivas, flat no 38. These two persons are holding our ttfoa funds and misusing them and funds are used for personal purposes. We request the water supply authorities hmwssb to take action as soon as possible as if they suddenly disappear we the 36 members out of 38 owners will be put great loss.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                  A
                  Abdul Javeed Khan
                  from Hyderabad, Telangana
                  Dec 20, 2019
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                  Address: H.no. 8-2-686/B/1/7/A Banjara hills Road no.12. Casablanca home decor, Hyderabad, Telangana

                  Respected sir
                  The drainage right in front of gate, it keeps over flowing almost every 10 days. After the complaint your department comes and cleans it but with in 10 days starts again.
                  I would like to request you to find the problem and find a permanent solution. Please take an urgent action to clean it and see what is reason that it is overflowing again and again.
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                  Respected Sir/Madam,
                  There is a drainage overflow from 3 days in Alwal, Road No 20, Dinakar Nagar Medchal Malkajgiri District, Secunderabad.

                  The leaked drainage is flowing all the road, causing great difficulty.

                  I request the concerned authority to look into the issue and do the required repairs immediately.

                  Thank You.
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                    S
                    shareef55
                    from Hyderabad, Telangana
                    Dec 19, 2019
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                    Address: Yakutpura Bada Bazar, Hyderabad, Andhra Pradesh, 500023

                    I would like to inform you that in my area near masid e gulzar yakutpura bada bazar hyd. Drainages water is flowing on the road
                    Near to the manhole, which leads to viral fever and unhealthy as well as we are unable to move on the street.

                    Please inform the ghmc people to take the dust from each and every lane of the community and repair the drainage pipe near to the manhole.
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                    EMERGENCY REQUEST- Main Line Drainage getting jammed frequently causing home Drainage Line getting jammed there by creating inhygenic conditions. Drainage Toilet dirt water comeing back to Home Toilets. Main Line requires higher capaicty of Pipes.
                    This is causing problem frequently.
                    Sir, iam from Lakshmi nagar lalapet, Dr. No 12-1-508/92/A/1, we are suffering drainage leakage from long time, pl solve the issue immediately
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                      J
                      Jurilaya
                      from Hyderabad, Telangana
                      Dec 17, 2019
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                      Address: H-NO 1-667, SRI SAI ENCLAVE RAJIREDDYNAGAR, OPP ZPHIGH SCHOOL DAMMAIGUDA, Hyderabad, Andhra Pradesh, 500083

                      Water leakage from the main pipe on the road opposite to zilla parishad government high school.
                      The road towards anjanadri nagar. Water is come out of the ground with a force and causing soil erosion.
                      Water is getting wasted largely.
                      It is creating lot of difficulty to the pedastrians and vehical owners too.
                      There occured some accidents.
                      Water is wasted and the hmwssb staff ignored the fact.
                      Even they approached for bribe,
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                        R
                        Ramamohan Rao Nori
                        from Hyderabad, Telangana
                        Dec 9, 2019
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                        Address: Hyderabad- 500080, 500080

                        Please ref our letter dated[protected] about non-payment of rs 3, 68, 968.00 by the ttfoa members 1, m n murthy and b srinivas goud (Both not elected members, but holding the positions illegally). They are in the habbit of paying meager amounts to the hmws&sb, hyderabad to avoid disconnection. We 36 members request you to the arrears are paid by the members. These two members misuse our tirumala towers flat owners association funds for their personal use and put the money for putting into money circulation.
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                          amit5432
                          from Mumbai, Maharashtra
                          Nov 30, 2019
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                          Address: Shubham blooms,, 102,sudarshan nagar, serilingampally hyderabad, Hyderabad, Andhra Pradesh, 500019

                          We from shubjam blooms appartment at sudarshan nagar colony applied for manjeera water connection almost more than 5 months back file no.[protected]. Depoaited all documents, keep calling and visiting to prabhakar and venkatesh at hafiz per office and gachibowli office. They are keep giving some excuses and delaying our connection approval. May be for the want of momey, which we can not pay. Kindly look into and provide the connection urgently. We have alredy paid 3.5l.
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                          Hello sir,
                          We are facing a lot of problem from last 25 days because new pipe line have been layed by water works people but they haven't connected my water pipe. Please do needful so that I can get tap water as soon as possible.
                          Thanking you.
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                            Shireenshireen
                            from Mumbai, Maharashtra
                            Nov 21, 2019
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                            Address: Opposite commissioner office.purani haveli, 500002

                            Water problem at purani haveli. There is no water from last six days. We are suffering a lot. Facing lots of problems. And spent so much money to buy water. Kindly look into the matter. It's happening again and again.
                            This is the basic need. We have been purchasing water from so many days. Some days we get dirty water and sometimes there is no water supply at all. I hope we won't get problems for our basic needs. I just wonder it's an area of commissioner office still we face problems like water supply, garbage in front of the house in fact people pee infront of commissioner office. Why no action has been taken yet. There shud be a construction of a toilet for public who is making this city so much dirty. I hope my problem will get resolved.
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                            Hi sir,

                            I am resident of address Indira Nagar ramanthapur, hyd.from dmart and near by apartment drainage is overflowing from past 3 days and none respond to issues and smell is worst.. please find the solution immediately.
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                              R
                              Ramamohan Rao Nori
                              from Hyderabad, Telangana
                              Nov 7, 2019
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                              Address: Tirumal, Gandhinagar , Bakaeam , Hyderabad - 500080, 500080

                              Respected md sir,
                              Our tirumala towers ttfoa, 2 members of the association 1. M n murthy, secretar [ not elected member ], and 2. Srinivas goud, treasurer [ not elected ], are not payng water bills for the last 3 years regularly. Total arrrears due to water supply bills is rs 3, 68, 968.00. We the 36 owners are sincerely request you to please take immidiate action and please see that they pay the arrears immediately.
                              The 36 owners of tirumala towers

                              The cell no of murthy [protected]
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                Sushanth E K
                                from Hyderabad, Telangana
                                Nov 4, 2019
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                                Address: redhills, hyderabad, 500004

                                Hi,

                                I am a tenant at the following address 11-5-334/1/B, Redhills, Hyderabad - 500004, Telangana needing an immediate resolution for the drinking water problem at my house. We get municipality drinking water supply, but since the last 3 years the duration and quantity of the water supply has reduced drastically. We've had to rely on 3rd party water suppliers since even after several complaints to the water supply board in Redhills hyderabad area, there was no resolution to this problem. In my neighbourhood, the other houses and apartments seem to either have multiple illegal water connections or have illegal motor facilities incorporated in the their construction which illegally pulls more water when it is supplied by the municipality which gives an unfair disadvantage due to lack of proper regulation of connection activities.

                                Could you please get back to me with a quick resolution as soon as possible.

                                Thank you,
                                Sushanth
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                  Srikanth Cherka
                                  from Bhongir, Telangana
                                  Oct 23, 2019
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                                  Address: 13-3-1105/4, Hyderabad, Telangana, 500006

                                  Respected sir,

                                  This is srikanth, it is to intimate that manhole overflow in front of my home from last 10 days, bad smell coming out from the manhole. And, it is requested to your good self that please solve the overflow problem of manhole in front of my home
                                  H. No.[protected]/4, jiyaguda, opp., yellamma temple, hyderabad-500006. Mobile no.[protected]
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                    Sk Seraj
                                    from Hyderabad, Telangana
                                    Oct 17, 2019
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                                    Address: Hyderabad, Andhra Pradesh, 502032

                                    I am from bhel mig colony and there is a lot of water misuse being done in one of my neighbors house bhel mig 2029. The water goes into the drinage after the water sump is full. They have 2 extra manjeera water line connections, apart from that 4 lines of colony bore water connections. Becase of this we are not getting enough water pressure and water is simply getting wasted. Please look into this on priority.
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                      Ifteqar Z
                                      from Mumbai, Maharashtra
                                      Oct 14, 2019
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                                      Address: 500023

                                      Please rectify as quick as possible. As we have children below 5 years and suffering from fever. Due to this overflow it is affecting health and hygiene. We are trying to connect with the land line number. But is showing invalid number. Tried alot but no results. Humble request to resolve this overflow issue immediately. House # 17-3a-271, srt colony, yakutpura. Hyderabad
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                        Vijaya Laxman
                                        from Hyderabad, Telangana
                                        Oct 13, 2019
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                                        Address: Rangareddy, Andhra Pradesh, 500070
                                        Website: www.hyderabadwater.gov.in

                                        We have commercial building & using 1/2 inch domestic water connections from past 15 years, & that water is not sufficient enough to our needs, so we cannot use it for commercial purpose & there is no connection to shops from house. Without prior notice & proper inspection from hmwssb the biller converted this can:[protected] to commercial, commercial pipe length should be 1 inch where i have only 1/2 inch domestic length i approached the manager prabhakar reddy to raise a grievance, but he is duty denied & not responding to our issue, he is very rude & absuive. And he is saying complain where ever you want & asking for bribery.
                                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                        In Ramanthapur, BalajiNagar drinking water is mixing with drainage water and we already drunk that water, our health is not well after drinking that water..this problem is there since 1month..once please come and check here.please consider this problem as soon as possible.
                                        CAN:[protected]
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