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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in

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Updated: Feb 18, 2026

Complaints 921

Resolved

106

Unresolved

815

So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 18

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Address: Palam road doosh bowli, Hyderabad, Andhra Pradesh, 500064

I the resident of palam road doodh bowli hyderabad facing continous sewarage water flow creating problem for residents and small children are getting affected due to this drainage water already complaints done by street residence still no action has been taken by the hmws & sb i request sewarage board to take immediate action.

Individual resident of palam road, doodh bowli hyderabad.500064

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

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S

smart siddique

from Hyderabad, Telangana

Sep 18, 2019

Not getting enough water. Either increase pressure or timings

C

Chandana Anusha

from Hyderabad, Telangana

Oct 14, 2019

Leakage of sewage water

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Address: Trt-207,JAWAHAR NAGAR, Hyderabad, Andhra Pradesh, 500020

Hi sir,

I'am resident of rtc x road, jawahar nagar water in this area is not looks like drinking water the colorado of the water looks like water is not filtered and unable to drink it. They is also some small in the water. So please resolve this problem as soon as possible. So that the water is atleast able to drink it please resolve the problem.

Thank you,
Consumer

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H

haripriya tungutoori

from Mumbai, Maharashtra

Sep 3, 2019

There is water pipeline leakage in our area since 3days so kindly look into this problem

R

Ravi_kurra

from Hyderabad, Telangana

Sep 10, 2019

I am resident of Saraswati apartments, B/53 Madhura Nagar, SR Nagar.

we are facing issues with frequent drinage blockage, it was narrowed down considerably ..we request you to connect it with the main line of Madhura Nagar drainage which is one the other side of Apartment.

B

Balaga Nagaraju

from Eluru, Andhra Pradesh

Sep 19, 2019

From navodaya colony, scholars school Lane, Boduppal. Past one week no water supply. Due to main pipe damaged. Every 2days wasting much water. No response to close damaged pipe line.
Suffering all the people with out water.

W

Wasi Mo

from Hyderabad, Telangana

Sep 24, 2019

We all are getting dirty water due to a leaked water pipe line. The pipeline is near house number
H.No 9-8-105

B

Bangaru Rajesh

from Delhi, Delhi

Oct 8, 2019

Sir here we are suffering from heavy drainage leakge 1-7-319 near bommalagudi bakaram musheerabad

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Address: H.no.8-3-228/905/1 c/of n Santosh Kumar Rehmat nagar yousufguda Hyderabad, 500045

Sir
Iam a resident near 8-3-228/905/1 in rehmat nagar yousufguda hyderabad every month drainage over flow on road which block the road with full of sewage and dust, when this happens ghmc service people comes and just takes the extra sewage from man hole and throws them on the road and goes
There is damage in the man hole so that is the main reason that always when it got blocked it overflow at one place every time the number of times we complaint they just come and clean it but we can't find a permanent solution

Please find a permanent solution regarding this
Your truly
A resident of 8-3-228/905/1

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G

Gourinath Bayyaram

from Mumbai, Maharashtra

Sep 3, 2019

From past 5-6days water quality is to worst, looks like drinage water getting mixed unable to drink or wash face, just getting wasted in our colony 2kids suffering and more then 5 adults got sick due to water as I know till now, water coloured in grey, Im saying about Kavadiguda near by out police station. Kindly do the need full.

P

Prabhakar Reddy Kantareddy

from Hyderabad, Telangana

Sep 10, 2019

I am resident of Old Alwal Ayyappanagar colony. Drainage is overflowing on the road for several days and nobody is attending to solve problem inspire of several complaints. It is becoming health hazardous. Kindly attend urgently.

K. Prabhakar Reddy
1-5-481/3/1
Ayyappanagar colony
Old Alwal
[protected]

V

Venkataramana Bashetty

from Hyderabad, Telangana

Sep 17, 2019

Manhole blocked sewerage water coming out on road. We are suffering with sever health problems due to leaking of drainage water on road. Our children are frequently getting health problems due to bad smell and mosquito s are spreading diseases. Kindly resolve the issue as early as possible. Thank u.

V

vvchala

from Delhi, Delhi

Oct 2, 2019

Hello sir/Madam,

Complaint No.9532.still unattended.please do the needful

Thanks

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Address: 10 104/10 SRIKRISHNA NAGAR, Hyderabad, Andhra Pradesh, 500039

Previous week workers dig the ground for laying water pipeline and after laying one of the house is not receiving water h. No 10-104/10, peerzadiguda, uppal 500039, actually mistake was done by them by not connecting pipelines correctly and when we went municipal corporation peerzadiguda they say complain to hmwssb and this guys says we are not connected to that area, you go to municipal office only, and some of the workers came and saying...

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Address: ROAD NO.9,Anupama nagar, Hasthinapuram north, Saroornagar, HyderabadSAGAR ROAD,, Hyderabad, Andhra Pradesh, 500079

Sir, drainage is overflowing from my neighbour"s house for the last 15 days. My neighbour (Mr. Venugopal reddy) is not taking any measures to arrest it. The drainage cleaning people have inspected and could not attend the complaint as the manhole is covered with soil. My neighbour is not co operating with the drainage cleaning staff in removing the soil on the man whole. Actually, pl look into it.
With regards..., de/tsspdcl, cell no.[protected]

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Address: Road No 5 RK Puram, Hyderabad, Hyderabad, Telangana, 500035

The drainage is overflowing for the last 5 days on road no 5 rk puram kothapet near hyma clinic. None of the ghmc workers has bothered to fix it.
Today there is vigetable market in that area. How the ladies will buy the
Vegetables by walking in drainage water. Pathetic situation in such a
Busy colony where educated people reside and lot many temples are nearby. Atleast respond to this complaint and solve the problem immediately on war footing

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

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V

Vijay 1997

from Hyderabad, Telangana

Aug 27, 2019

Hi sir,

Every day morning from 5am to 6 am we will store water which is supplied by the government and from last 1 week the team has not supplied good water as you can see iam attaching the photo

We are purchasing water can from outside

Hope you will solve this issue ASAP

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Respected sir this a residence of mehdipatnam (Huda colony)
I have given n number of time complaints my house number is mig/1/9. The drainage water is coming to house.
They are telling we are coming today but after some time if we call they will not lift very worst experience with those guys. My complaint number (Token number 8063).
Please do help us to survive from this issue.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

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M

mwgafoor

from Mumbai, Maharashtra

Aug 1, 2019

I drain water is flowing reverse In our home during rain and we are facing this problem since the new lane has been laid. Please resolve as soon as possible.

J

j himabindu

from Hyderabad, Telangana

Aug 19, 2019

There is a water leakage on the road near our home in Uppal. Continuous water flow. Could you please check it?
Address
15-130/1, Amrutha street, swaroop nagar,
Near appolo medicals, bibi saheb maktha
Uppal Hyderabad

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Address: Migh 54, new santosh nagar colony, Hyderabad, Telangana, 500059

Hi sir
We are facing a drainage overflow in our locality at santoshnagar nagar.
We are facing this problem since 4 months
After making many applications to ghmc as told by neighbours
They planned to change the sewage line
They started the work but left the work in middle and did not continue their work
We are facing too much problem with dig roads and drainage overflow.
Please look into this matter
It will be of great help
Thanks and warm regards
Adil

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J

Janardhan009

from Hyderabad, Telangana

Aug 5, 2019

Huge Drainage overflow in Gautami enclave in front of Divya Sai apts. It has been a regular problem for the residents in that lane.

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Address: 729ff, Pjr colony,yellamabanda, kukatpally,hyd, Hyderabad, Andhra Pradesh, 500072

I have paid bill on 05/07/2019,
BBPS Transaction ID: BD[protected], Transaction reference no:BD01KAAR2JMZ for Hyderabad Metropolitan Water Supply and Sewerage Board, CAN no:[protected], amount sucessfully transfered to HMWSSB payment, i have checked with Gpay, bill desk people, so please check the current status of my HMWSSB payment and let me know as soon as possible, thankyou

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S

Shivani Shiny

from Mumbai, Maharashtra

Aug 23, 2019

I stay at Bhoiguda Gandhinagar,
We dint receive water supply yesterday, it came for 10 minutes & then stopped.
May I know the reason behind this?
People are siffering as they dont have water to drink.
Due to Bonalu festival, all the water which was stored is finished, & this is what happened.
Please check into it & supply water.

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Address: Plot No 207, Singareni Colony, 500059

Hi,

Our can number is[protected]. There’s a severe drainage flow in front of our home since more than a month. I request you to please take required action immediately.

We’ve tried speaking to our colony officials as well as tried registering a complaint but i don’t see any action taken.

If not taken seriously, i’ve to escalate it to a higher level

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

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C

Clotilda Antonette

from Visakhapatnam, Andhra Pradesh

Jul 23, 2019

Hi Sir,
can number is[protected]
I have paid RS 1221 on[protected]. The Ref no is QCTR[protected] online.The bill is not updated

Please update the status of the bill.

Thank you.
Veera Caesar

S

Sharada Vaddi

from Delhi, Delhi

Jul 26, 2019

Sivasinagar court nunchi drainage leak autundi last one week nunchi

N

Nazia Quadri

from Hyderabad, Telangana

Jul 30, 2019

Respected Sir,

Iam resident of Yakutpura, murtuza Nagar, There is drainage blockage from last two months in our area and it's mixes with drinking water, we are facing lot of health problems with this, we have online complaint about the isuue but no action was taken so far,

I request you to please consider the issue as soon as possible.

J

Jyoti Avinash

from Hyderabad, Telangana

Aug 12, 2019

Hi, Since two months water meter reading person has not come in our area.
Please send someone to take reading. Bill is not generated so we are unable to pay.
House number 17-1-383/104. CAN no[protected], saidabad, next to bigbazaar

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I am a resident of plot no.93, navodaya colony, near gudimalkapur flower market, mehidipatnam, hyderabad. The manhole in front of the house of plot no.94 which is adjacent to my house overflows quite frequently due to which the entire environment of the area is totally spoiled. Only a week ago, this was repaired and again since yesterday, it started overflowing. This needs to be repaired on top priority.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

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D

Dhanalakota Satyanarayana

from Hyderabad, Telangana

Jul 29, 2019

Drinaged cover broken. Lot of soil etc going into it. 3 times over flow problem and is rectifying but not replaced the cover.
Address:
Road No 3 Cross 7 infront of Fort house and adjacent to Suvidhya school.

A

Amen-a

from Mumbai, Maharashtra

Aug 8, 2019

I don’t understand why we have pay bills in thousands when we kept in mind not to use excess of water Telangana is taking away all our salary in bill payments if this is how the government want the state to run out of money please fix this issues

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Address: H.No. 1-8-768 Sreeram Nagar Nallakunta Hyderabad-500 044., Hyderabad, Andhra Pradesh, 500044

Sir,
Here the drainage is over flowing and mixing with drinking water. People are not able to have drinking water properly. The problem is getting danger day by day. We request you to solve the problem as soon as possible. Please consider the request as urgent. H. No.1-8-768, sreeram nagar nallakunta, backside of fever hospital gate. Beside the lane pochamma temple.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

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Address: Hyderabad, Telangana, 500047

Mallikarjuna nagar, malkajgiri, secunderabad 500047

Low water pressure very low water pressure, problem being faced only by us because we are on a height, our house is at a particular height so water flow is going down gradually, we are the ones facing problems all the summer, we kindly request you to increase the water pressure, provide water at proper timings.

No water from more than a week, concerned officials clarify if water is supplied from mahendra hills water pressure can we expected much better, but looks like only when we complaint that time we are getting water at a minimal pressure, we are tired of facing this problem. We want a permanent solution for this problem, all houses in neighbourhood receiving water with maximum pressure, we want a quick and responsive action from your side, we want our problem to be solved asap.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

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Address: 2-3-756/a1, 500013

Golnaka amberpet opposite st amber school lane recently new owner took building already they took 2 connection without informing water department i kindly request you to please take action now they are taking 3 line with brought pipe illegal water line further information please contant me

Contact no : [protected]
Complain given name md zaheeruddin

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I

Irfana khatoon786 Khatoon

from Mumbai, Maharashtra

Jul 4, 2019

Please can you send men's as possible as soon bcz my house drainage is full bcz of it all society is suffering from last 2 days my mobile number is[protected] house no. 16_4_381

Irfana khatoon786 Khatoon's reply, Jun 29, 2019

Drainage full

S

Sivaprasad veera

from New Delhi, Delhi

Jul 4, 2019

Over flowing of drainage manhole since 4 days at Plot no 621, Bhagath singh nagar phase-1, KPHB, Hyderabad. please attend immediatly. complete street is getting bad smell since 4 days .

Sivaprasad veera's reply, Jun 28, 2019

Dear sir,

Over flowing of drainage manhole since 4 days at Plot no 621, Bhagath singh nagar phase-1, KPHB, Hyderabad. please attend immediately. complete street is getting bad smell since 4 days . # day back complained but no body taken action . kindly arrange for cleaning of blocked man holes please.

S

Surampalli Sainath

from Hyderabad, Telangana

Jul 10, 2019

Please do the needfull

P

Prakash Kovvuru

from Hyderabad, Telangana

Jul 23, 2019

Behind Vijaya Durga temple, SBI colony, Ayodhya Nagar, Mehdipatnam . We are having sewerage overflow issues since long time. Nobody is taking after several complaints. Children are getting high fevers with mosquitoes and street is not even walkable, and cannot use bathrooms manholes are overflowing. Is this called Swacha Bharath?

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Address: 500008

There is no water supply since 2 months at my residence in Mahboob garden colony, Tolichowki, no of complaints have been raised through HMWSSB app, by phone calls to customer care, by visiting the water supply section office - Shaikpet, but of no use. The complaint is closed as solved or progress, but no action has been taken, and until now there is no water supply.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

Jun 27, 2019

Updated by ghousep My can no is[protected]

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Address: Sai shiva tower, navodaya colony, Hyderabad, 500073

I am living at 8-3-679, sai shiva tower, navodaya colony, yellareddyguda, hyderabad 500073. My neighbourhood building haa regular water wastage. Running water wastage from main tank for 15-20 minutes. We complain watchaman 2 3 times but no difference and they are showing attitude..in this high sortage of water some are wasting water. Please take action against them.

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I

Irfana khatoon786 Khatoon

from Mumbai, Maharashtra

Jul 4, 2019

Please. Send men's for drainage clean it is full bcz of it all society is suffering plz send as soon as possible house no 16_4_381 Thank you

Irfana khatoon786 Khatoon's reply, Jun 29, 2019

My house drainage is full plz.send some men's for cleaners bcz of our society is suffering plz send men's as possible as soon house no 16_4_381 Thank you

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Address: Opp: pochamma mandir, new achaiahnagar,, 500020

Dear sir, in new achaiah nagar, ram nagar, hyderabad water not coming from water taps, while you are distributing time. Our beside lanes water filled in tanks with motors. We got this problem past 15 days.in our new achainagar colony people's struggling with drinking water,
Kindly you are enquire and solute the water problem. And while you are water issuing time, please switch off power.

Yours

M. Srinivas, new achaiah nagar
Laxminarayana, new achaiah nagaraju satyanarayana, new achaiah nagarajuatyanarayana, new achaiah nagaraju

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

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S

Syed Arshad Uz Zama

from Delhi, Delhi

Jul 4, 2019

There is a Drainage leakage since 4 days in shantinagar near Aziz kirana store backe side of masjid-e-Aqsa

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Address: 72/75, Dattatreya nagar, Isnapur x road, Muthangi, near primary manjeera school, Medak, Andhra Pradesh, 502307

Hello team

My name is mahesh and staying in insnapur x road, near manjeera school. Here the problem is with line man(water) he is very rude and always drink and roam in village wether water is supplying or not, but I refuse to open the wall to our street don’t know the reason, as per the policy here every alternate day the water will come but the line men open water for next streer later he says no water in tank, and after two days he open for the same screen then after he gives us for 10min, don’t know what is the reason I asked him any problem with us he was verry arrogant and speak bad words don’t know who me to contact and I am complaining here, please consider this problem and try to solve

Line men name I don’t know but I have his number I.e: [protected]

Regards
Mahesh

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Address: Plot number 103, Siddhardha nagar, Hyderabad, Hyderabad, Andhra Pradesh, 500038

Our CAN number is[protected]. Our mobile phone number is [protected]. Our address is plot number 103, Siddhardha nagar, behind Madhura Nagar, Yousuf Guda Hyderabad 500038. In our house the drainage manholes are overflowing from 3 days. Please send drainage manhole cleaning team immediately. Unable to contact you on phone. Matter most urgent. Thank you.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

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Address: 500028

Dear Team,
I am a resident of 12-2-753/A, Dilshadnagar Colony, Reti Bowli, Mehdipatnam, Behind Milan Garden, Pillar No. 48. The street Manhole in front of my house (mentioned above) is continuously overflowing and leaking. Since my house is on a lower level all the sewage water is flowing towards the fresh water sump making it unhealthy and unusable. Appreciate if your office sends the team to unclog the manhole. Your prompt response will be highly appreciated.

Thanks and Regards
Mohammed

12-2-753/A Dilshadnagar Colony,
Reti Bowli
Mehdipatnam Hyderabad.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

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D

[email protected]

from Srisailam, Andhra Pradesh

Jun 16, 2019

Hi I am dilip reddy ph [protected] I stay in plot number 54 mp mla colony road number 10 c the main drainage in front of my house is clogging once in every 3 days ..given msny complaints no one is solving my problem..pl have the line changed immeditely

M

Manjunath Reddy RG

from Hyderabad, Telangana

Jun 25, 2019

Dear officer, This is Manjunath Reddy... Back side of Miyapur Bus Depot, near Gear up apartments ...water line is leaking for few months... Lot of water is getting waste... Request you to look into it on priority.

Thanking you... 23.june 2019

R

rajesh randy

from Hyderabad, Telangana

Jun 26, 2019

Hii, my name is rajesh, i live in gachibowli telecom nagar plot no 166 Street 23, here we are not getting water supply since 10 days mine and other 10 houses are also facing the same problem.even though we have complained many times .no action is being taken.can you please solve this as much fast as u can

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