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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Updated: May 20, 2026
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 20

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A
Aveluvali
from Hyderabad, Telangana
Jun 17, 2019
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Address: Plot number 103, Siddhardha nagar, Hyderabad, Hyderabad, Andhra Pradesh, 500038

Our CAN number is[protected]. Our mobile phone number is [protected]. Our address is plot number 103, Siddhardha nagar, behind Madhura Nagar, Yousuf Guda Hyderabad 500038. In our house the drainage manholes are overflowing from 3 days. Please send drainage manhole cleaning team immediately. Unable to contact you on phone. Matter most urgent. Thank you.
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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    M
    MAmjad
    from Adoni, Andhra Pradesh
    Jun 13, 2019
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    Address: 500028

    Dear Team,
    I am a resident of 12-2-753/A, Dilshadnagar Colony, Reti Bowli, Mehdipatnam, Behind Milan Garden, Pillar No. 48. The street Manhole in front of my house (mentioned above) is continuously overflowing and leaking. Since my house is on a lower level all the sewage water is flowing towards the fresh water sump making it unhealthy and unusable. Appreciate if your office sends the team to unclog the manhole. Your prompt response will be highly appreciated.

    Thanks and Regards
    Mohammed

    12-2-753/A Dilshadnagar Colony,
    Reti Bowli
    Mehdipatnam Hyderabad.
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
    Hi I am dilip reddy ph [protected] I stay in plot number 54 mp mla colony road number 10 c the main drainage in front of my house is clogging once in every 3 days ..given msny complaints no one is solving my problem..pl have the line changed immeditely
    Dear officer, This is Manjunath Reddy... Back side of Miyapur Bus Depot, near Gear up apartments ...water line is leaking for few months... Lot of water is getting waste... Request you to look into it on priority.

    Thanking you... 23.june 2019
    Hii, my name is rajesh, i live in gachibowli telecom nagar plot no 166 Street 23, here we are not getting water supply since 10 days mine and other 10 houses are also facing the same problem.even though we have complained many times .no action is being taken.can you please solve this as much fast as u can
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      S
      Suvarna nikitha
      from Chennai, Tamil Nadu
      Jun 12, 2019
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      Address: Secundeabad, 500025

      Good morning Sir,

      I D.Veeraraju residence of rezimental bazar, Secunderabad. Sir, we are facing problem from 3 months for water .There is no proper water supply is done from these 3 months.Two to three of the houses have the connections in our lane at ground level and rest of the people are facing problem for water. Only those people are getting water, we are not even able to fill one drum of water. it is really not happening for many houses. Tried to contact through many contact numbers, but we couldn't get any response from any resource of contact. We are not even getting 5 bottles of water per day to drink for whole family. In summer season it was even more critical to survive. please atleast now we are looking for some help and change in our lane for better tomorrow. Please sir!!! Understand our situation and action ASAP.

      Thanking you,
      Yours sincerely,
      D.veeraraju,
      Vydic nagar lane,
      Near santhoshimatha temple,
      Rezimental bazar,
      Secunderabad.
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
      Please provide as soon as possible to resolve drainage leakage issue and water Is flowing on road and getting bad smell to neighbours and road as well.public suffering with bad smell and shop people are shouting on us.
      Pbel city is charging 101rs per kl with about 3000rs per month bill of water. They have also taken 25000 rs from all o[censored]s for wster connection.
      They are not even listening to our concerns. The physical water meter also is not working
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        A
        Anusha_S
        from Hyderabad, Telangana
        Jun 8, 2019
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        Address: Vivekananda Nagar, Allapur borabanda, 500018

        Hi, there is no municipal water supply for the area Vivekananda nagar Allapur borabanda Hyderabad from 4days. And this is repeating from last 2weeks. We are suffering alot because of this. And no water tanker supplier is all not ready or not available to send water. So Please let us know the reason or problem behind this. And please let me know when this problem going to be solved.
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
        The bill not giving to the bill address.the water service man giving the bill to another address and he is paying bill every month.how could he do like this please take an action against him please
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          S
          Smilealways
          from Chennai, Tamil Nadu
          Jun 7, 2019
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          Address: Ram Veda Siri Samapada Apartment,Opposite SVS Photo Studio,Shyamlal ,Begumpet, Hyderabad, Andhra Pradesh, 500016

          Hi Team,

          I am writing this from Ram Veda Siri Samapada Apartments Shyamlal, Begumpet. People living in the back side of this apartment waste manjeera water everytime. They will never close the water tap. The water keeps on flowing untill the supply is stopped. This has been notified to the tenants living there, but they are not bothered to stop. They give some non sense explanations.Request you to take the necessary action as gallons of water is getting wasted from past one month.
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
          Hi sir iam from chandriah nagar qutbullapur we are receiving drainage water instead of drinking water from past one week so plz requesting you to do the needful as early as possible we are suffering a lot due to this problem
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            I
            Isu123
            from Noida, Uttar Pradesh
            Jun 4, 2019
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            Dear team,

            I'm writing from safilguda chanukyapuri colony.. There is an illegal water plant set up here in the colony without proper approvals and license.. They are draining away entire groundwater and all o[censored]s around are facing water problems as all our bores went dry... This plant has no chemist as well to check the water and this would also cause health issues for all those who are drinking this water...

            Request you to action immediately and help us by closing this water plant and save us from water problems...

            Details - manhatha water plant behind chanukyapuri community hall safilguda malkajgiri
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
            Sir in middel of the colony bapu nagar near telangana statue quthubulapur .mr anil and his mother running ilegal water plant businesses from past 6 years colony people are suffering from ground water .if they asked about ilegal businesses they are manhandling on colony people plz kindly look in to this and take an action agist them we are getting ground water problems sir plz solve our problems
            Owner name laxmi and his son anil and running liqor bussiness 8n home
            Dear sirs

            I am from Ananthasarswathi Nagar, Road No:1 .. There is an illegal water plant set up here in the colony (Plot No:101, Near Sarswathi Temple, Anantha Sarswathi Nagar, East Anand Bagh, Malakajgiri without proper approvals and license.. This will effect draining away entire groundwater and in and around may face water problems as all our bores may went dry. This plant has no chemist and proper technical team to check the water and this would also cause health issues for all those who are drinking this water...

            Request you to action immediately and help us by closing this water plant and save us from water problems...

            Details - manhatha water plant behind chanukyapuri community hall safilguda malkajgiri
            Dear sirs

            I am from Ananthasarswathi Nagar, Road No:1 .. There is an illegal water plant set up here in the colony (Plot No:101, Near Sarswathi Temple, Anantha Sarswathi Nagar, East Anand Bagh, Malkajgiri without proper approvals and license. This will effect draining away entire groundwater and in and around may face water problems as all our bores may went dry.

            Request you to take action immediately.
            How can i know the ro plant imn my area is legal or illegal
            Hello Sir,

            There are so many illegal water plants running residential colony One more nagar, ibrahim bhag, golkonda - 500031. Daily around 100+ water tankers are moving from colony. pls take action on these water plantation.
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              V
              Vishu213
              from Mumbai, Maharashtra
              Jun 3, 2019
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              Address: East Anand Bagh Malkajgiri, Hyderabad, Telangana, 500047

              I am resident of east anand bagh malkajgiri hyderabad. Our apartment is facing water problem from past 8 to ten days. We are not getting water because the water men is giving once a week, sometimes only once in 15 days.
              I want you to give us once in two days so that we will have no problem of water. I hope you look forward nd please give us water
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                S
                snishbas
                from Hyderabad, Telangana
                Jun 2, 2019
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                Address: 9-5-103/9, IB Lane, Ibrahimbagh, 500031
                Website: [email protected]

                The complaint is against municipal water supply hmwssb, golconda, hyderabad. My can no:[protected]. There is no proper water supply to my residence. There is no water supply for the last one week no body is responding to resolve the issue. Therefore it is to request that immediate necessary action may kindly be taken to resolve the issue at the earliest.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                  S
                  Srikanth Kodali
                  from Hyderabad, Telangana
                  Jun 1, 2019
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                  Address: H.no 49-416/2/2/3, plot no 501, padmanagar phase 2, chintal hyderabad,500054, 500054

                  Sir,
                  We are the resident of padmanagar phase 2, chintal, hyderabad.500054 h. No 49-416/2/2/3, plot no 501

                  There is a seveare drainage leakage problem on the road in front of my home from the past 7 days and the drainage water is getting polluted with the drinking water aswell. We are unable to get across even at our gate due to bad odour smell outside. So kindly take the necessary action on it and please do the needful action as early as possible sir.

                  Here we are attaching some photo graphs of it for your information too.

                  Thank u sir
                  Regards
                  Srikanth
                  Resident of padmanagar phase 2
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                    S
                    Syeda kauser jabeen
                    from Hyderabad, Telangana
                    May 28, 2019
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                    Address: Water tank edibazar crida road, Hyderabad, Andhra Pradesh, 500059

                    Hi sir/mam
                    I have complaint on regards of chokeage customer there is no response since from 5 days but today suddenly to my horror, i got a message stating that the complaint was resolved, but no one have come to our place, this is very upsetting to know from customer service that the area manager have stated that the complaint was resolved. Please kindly look into this matter asap, we are here seeking your help as you know how serious matter it is, a basic hygiene which every citizen should be provided with it, complaint numbers 4170, 6774.
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                    Hi,
                    At Deeptisrinagar, road no 27, near park, Madinaguda. Streetlights are not working from 10 days.
                    Can you please do the resolution ASAP.

                    THANK YOU.

                    Srikanth
                    [protected]
                    V Chandra Reddy
                    4-6-90/25, Tejaswi Nagar Colony,
                    Attapur, R. R District.
                    Telangana
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                      M
                      MAmjad
                      from Adoni, Andhra Pradesh
                      May 23, 2019
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                      Address: 12-2-753/A, Dilshadnagar Colony, Hyderabad, Telangana, 500028

                      This is to bring it to your notice that Street Drainage manhole leakage again since Wednesday 22 May 2019. Water flowing inside residence. Kindly send the team as soon as possible.
                      It is manhole in front of the Cellar of 12-2-753/A Amjad's Avenue Dilshadnagar, Behind Milan Garden Reti Bowli

                      Please see that the concerned authority takes immediate action.

                      An early action is highly appreciated.

                      Thanks
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                        K
                        Kantysri
                        from Hyderabad, Telangana
                        May 20, 2019
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                        Address: 2-3-603/50/a/174/a, patelnagar, amberpet, 500013

                        Hi
                        I am residing in old patelnagar, near old saraswathi vidya nikethan high school, amberpet, hyderabad-13. The drainage water overflows over the entire street for last 4 days. It is becoming worse day by day and there are over 50 childrens in my area. There are mosquitos forming due to this and residents are facing health issues. Please look into this matter.
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                          D
                          DrSoujanya
                          from Hyderabad, Telangana
                          May 17, 2019
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                          Address: 8-2-293/82/F/C, Plot No 21,Road No :9, Filmnagar, Jubilee Hills, Hyderabad-96, Hyderabad, Telangana

                          Sir, it’s with deep pain that we are raising this complaint for second time in less than a month about an overflowing drainage infront of our clinics located at 8-2-293/82/f/c, plot no 21, rdno 9, film nagar, jubilee hills. The drain located infront of clinics is frequently overflowing from the manhole owing to the neighbouring eateries dumping their waste continuously in the drain. We being health care clinics for infants, children and adults are always put to worry about our patients health because of this menace. All our earlier requests were in vain with just temporarily clearing the drain leaving the root cause unaddressed leading us to persistently worry about this. While there was an over flow reported to your department last evening, your team came this morning and just left leaving us lurking in worry and concern about the persistent stench and unhealthy environment
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                          Manhole on road is overflowing from May 20, 2019 and all the sewage is flowing in the road creating bad smell and posing hazard to kids living nearby. This is opposite Aparna Heights apartments, Masjid Banda, Kondapur.

                          Request you to resolve this ASAP

                          Thanks.
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                            damshetty sudhakar
                            from Hyderabad, Telangana
                            May 14, 2019
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                            Address: H No 8-3-231/A/207 SRI KRISHNA NAGAR YOUSUFGUDA HYDERABAD 500045, 500045

                            My residence is at 8-3-231/a/207 sri krishna nagar yousufguda hyderabad 500045 telangana state the supply of water at my residence located at the given above address in irregular time we have given complaint so many times but nobody helping us please sir take our complaint and do justice and give justice to us we dont have drinking water also please sir please
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                            Since one month we are facing the problem mentioned in the subject, our health is at stake, children are suffering from motions, pls look in to this issue as soon as possible
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                              S
                              swapnasus
                              from Hyderabad, Telangana
                              May 14, 2019
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                              Address: ragavendra nagar colony near to hanuman temple Moula-ali, 500040

                              Hello sir,

                              Tanneru yedukondal and sudha are the couple staying at ragavendra colony h:no-40-235 using illegal water connection, due to that nearby residing people are facing issue. Water is over flowing due to no wall connect to stop
                              So kindly look into the issue as soon as possible.

                              Complete address:
                              Tanneru yedukondal and sudha
                              Ragavendra colony h:no-40-235 ragavendra nagar colony near to hanuman temple moula-ali

                              Thanks
                              Swapna
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                              Jul 03, 2019
                              Updated by swapnasus
                              Still they are using illegal water connection.
                              They have broken the pipeline and took illegal connection.

                              Hello sir,

                              Tanneru yedukondal and sudha are the couple staying at ragavendra colony h:no-40-235 using illegal water connection, due to that nearby residing people are facing issue. Water is over flowing due to no wall connect to stop
                              So kindly look into the issue as soon as possible.

                              Complete address:
                              Tanneru yedukondal and sudha
                              Ragavendra colony h:no-40-235 ragavendra nagar colony near to hanuman temple moula-ali

                              Thanks
                              Swapna
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                                F
                                faizurehman1971
                                from Hyderabad, Telangana
                                May 10, 2019
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                                Address: H.No:10-5-`1/3 Masab Tank Hyderabad, 500004

                                My drainage is overflowing since 09/05/2019 thursday at 6.00 a. M. I have been making calls to hmws&sb telephone number 155313 the number on which citizens are asked to register their grievances or complaints, since yesterday the customer service executives are not picking up my call. The overflowing drainage is causing bad smell and poses a health hazard to me my family and the neighbors. I earnestly request the concerned authorities to take note of my plight and send the sewerage department workers to clean up the choked drainage of my house at the earliest. Thank you. My name is faiz ur rehman mobile number [protected].
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                  POSINASETTY KANAKA RAO
                                  from Hyderabad, Telangana
                                  May 5, 2019
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                                  Address: bagh amberpet sharda nagar street no.3, Hyderabad, Andhra Pradesh, 500013

                                  In front of my house, drainage water is over flowing from the man hole cover for the last one week. Address
                                  2-2-647/182/i, ce colony, sarada nagar road no. 3,
                                  This comes under dd colony,
                                  Complaint was lodged tokent no. 3556 and 5144.
                                  So far not attended. Please look into the matter and do the needful. Delay in attending this complaint by the concerned department, the total road will get damaged in a short period.
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                    Bheemaiah
                                    from Ongole, Andhra Pradesh
                                    Apr 29, 2019
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                                    Address: H,No,4-3-29, Vinayaka Nagar Colony, Adarsha nagar, Bandlaguda jagir, Hyderabad, Andhra Pradesh, 500086

                                    File no.[protected] request dt.13.4.19

                                    Application still pending, site visiting also done before one week, requesting to you please process the application & provide the water connection as earlier.

                                    We are pacing lot of problem for water issues.

                                    I hope you understand my issue

                                    Please do the needful.

                                    Regards,
                                    Bheemaiah,
                                    Ph.[protected]
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                      druthi keshireddy
                                      from Tirupati, Andhra Pradesh
                                      Apr 20, 2019
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                                      To date: 20.04.2019
                                      The chief engineer,
                                      Hmws&s board
                                      Hyderabad,
                                      Telangana.

                                      Dear sir,

                                      Sub: = drainage complaint.
                                      *

                                      I am the resident of h. No. 6-2-131/b, near aradhana school, ws colony, shivarampally, ragendra nagar, ranga reddy dist.,
                                      Hyderabad-500 052.
                                      I would like to inform you that in my area (In front of my house) frequently drainages are blocking
                                      Near to the manwhole, which leads to viral fever and unhealthy as well as we are unable to move on the streets

                                      Please inform the ghmc people to take the dust as early as possible.

                                      I sincerely request to take the matter as urgent and please finished it on war foot. As we are unable to walk out from home
                                      Thanking you,
                                      Yours faithfully,
                                      _
                                      (Vishwatha keshireddy).
                                      Mobile # [[protected]]
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                        A
                                        Aveluvali
                                        from Hyderabad, Telangana
                                        Apr 14, 2019
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                                        Address: Hyderabad, Telangana, 500038

                                        We are not getting any water. We are having a lot of problems in view of this. You must see that the water is supplied properly as per your schedule on alternate days. If we do not get water properly how we can mange our daily requirements for cooking, bathing, and other uses of necessities. You must immediately take steps to rectify the defect, and rectify the problem.
                                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                        There is no drinking water supply for us. It's been very difficult for the families reciding in this 2 storied building. Please take necessary action because we are facing more difficulty as there is no enough water supply. We have contacted the local POC but there is no response .
                                        Dear sir sewer line blocked severely. Not solved from our efforts please solve plot no 20, Shaili garden phase 2, yapral near jupally swimming pool
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