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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Updated: Mar 19, 2025
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 20

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Ismail Azam95
from Mumbai, Maharashtra
Mar 25, 2019
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Address: Gulzar street, Panje shah, Hyd-02, Hyderabad, Andhra Pradesh, 500002

Respected sir
This is ismail azam of residence no 22-5-500/6 panjeshah, beside hp pump, gulzar houz, hyderabad. Lodged several complaints regarding the overflow of drainage in our lane (Panjeshah, lane beside hp petrol bunk) at yaqutpura hmwsb office but no action is taken since last 10 days
I request you to take the necessary action and resolve the issue as soon as possible.
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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    shekarnee1
    from Nizamabad, Telangana
    Mar 22, 2019
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    Address: Hyderabad, Andhra Pradesh, 500004

    I live in shreemukh's kontham towers, brahmanwadi, begumpet. For more than 2 years now our association has been paying rs. 20, 000 (Unaccountable amount) to someone in your hmwssb department to receive additional water apart from the regular water that we receive and pay the bill amount accordingly.
    I have even sent several emails to the management including the md but to my surprise, there has been no resolution which gives me a feeling that this is how the residents can get additional water from hmwssb department and those who cannot pay will not get any water. It is very sad and i feel that this kind of activity has to be checked and stopped going forward.
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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      K
      Kataram. Spandana
      from Hyderabad, Telangana
      Mar 19, 2019
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      Address: Bharat Nagar Colony, Hyderabad., Hyderabad, Telangana, 500018

      Dear sir,
      This is to inform you, h. No: ews-918, bharat nagar colony, water connection was disconnected 10 years back, but still they are using the same connection illegally with out paying the water bill. There is no action taken the local concerned department. And we had the information that local departmental head taking bribe and ignoring these type of issues. Please take necessary action as soon as possible.
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
      Illegal construction in H.No 16-2-866/G/1, MILLAT NAGAR NEAR RR FUNCTION HALL SAIDABAD HYDERABAD.
      GHMC gave stilt+2 floor permission, constructed 6 floors.
      Illegal connection of Water and sewer line.
      Case pending in High court WP 1945/2019.
      Please take action.
      Millat Nagar welfare society
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        M
        Mudimala
        from Hyderabad, Telangana
        Mar 19, 2019
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        Address: MGF. Shanthikumar, H.No. 1-4-220/8/1, Sainik Enclave, Kapra, 500094

        I, mgf shanthikumar, am living in h. No. 1-4-220/8/1, sainik enclave, kapra. The street side public drainage, located in front of my house, is over flowing in huge quantities, that the overflow is entering into my house which is 4 feet high of the road. Request immediate repair.
        I further submit that our locality thickly residential are with children playing outside. The drainage overflow, is emitting foul odours and threatening health hazards. It is overflowing since 2 days.
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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          A
          Akularajesh
          Mar 8, 2019
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          Address: Hyderabad, Andhra Pradesh, 500053

          We had escalated this issue on several occasions to mohan reddy (A. E), and kistappa
          He said he on holiday but please send some one who does the work asap
          I'm mr venkatanarsaiah 73 years old residing at h:no 18-3-508/a shiva ganga nagar opposite shiva temple chatrinaka, hyd 500053
          Sir our drainage and water line are completely blocked since 2-3 years we have raised the complaint on several occasions. Please look into this on an urgent basis i'm a senior citizen and can't walk going around several places. Hope you understand our problem
          Yours sincerely
          Akula venkatanarsaiah
          [protected]
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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            A
            A Swaps
            from Hyderabad, Telangana
            Feb 26, 2019
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            Address: Siva Nagar, Kanajiguda, 500015

            Hello sir,

            I am resident of h. No 1-30-700 to 1-30-740 lane, siva nagar, kanajiguda,. I would like to bring your kind notice that all the residents in the lane are connecting motor pumps to the tap on the days when we get the water, 90% of the residents are practicing this and the ones who do not use the pumps are suffering with low pressure, so kindly request you to please look into this issue as we get water once in 4 days and and we had to suffer because of this illegal usage of water pumps.
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
            Hello sir, my name is Subendu Aru, my h.no[protected]/737 due to overflow of drainge we are facing many problems.please kindly try to help us cleaning it as soon as possible.it smells very bad and neighbours are complaing so much so please i request you to solve this issue...
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              R
              from Hyderabad, Telangana
              Feb 18, 2019
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              Address: 500047

              There is a water leakage from past 2 months and hundreds of liter water is being wasted, a compliant was already raised. However no action has been taken till now. I request an immediate response to this matter so that it can be taken care asap and water can be saved.

              Address -
              Bn-207, sri pavan towers, road #2, balramnagar, safilguda, secunderabad
              +2 videos
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
              Feb 18, 2019
              Updated by [email protected]
              Please look into this ASAP
              Continuous and suspicious filling of water tankers in unfinished residential flat in Malakpet besides petrol pump opposite to gunj.
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                T
                The Hyderabad Thing
                from Thiruvananthapuram, Kerala
                Feb 15, 2019
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                sewage overflowing

                Address: Hyderabad, Andhra Pradesh, 500053

                Hello,

                Am resident[protected]/a/133 madina colony jahanuma. I have given several complaints in last couple of months.

                But no serious shown sweage swing into my house.

                Can you please take immediate action. Updates the lines. And for meanwhile please send people to clean the line.

                Attached photos for your reference.

                Mobile :[protected]
                Regards,
                Mohammed...
                +1 photos
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                S
                swapnasuresh
                from Hyderabad, Telangana
                Feb 5, 2019
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                Address: Ranga Reddy, Andhra Pradesh, 500092

                We the residents of siddi vinayaka chittari nagar want to bring to your kind notice that, the muncipal water is not supplied to our colony from last 10 days. When asked the water lineman he told their is a leakage in main water pipeline and the work is going on. Yesterday we called him again he said work is finished and water will be supplied tomorrow morning. But still we did not get water.
                This has become a very common problem these days. We are getting water supply only twice or thrice in a month. But water bill is collected in full.
                So i request you sir, to kindly check into the matter and do the needful.
                Thank you
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                Hi,

                Large pipe on Road #73 is broken and as a result large quantities of water is getting leaked and wasted. Request you to please take immediate action to avoid any further wastage. This is fresh water and it's in no one best interest to let it get wasted. Please help.
                Hello sir,
                I am staying at OU colony, Shaikpet.There is no manjeera pipe line in our lane. The main line is at the main road and which is so long from our lane.
                All the people in our lane are facing issue.

                Requesting to provide manjeera pipe line in our area. My plot no 751, oU colony, Shaikpet
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                  V
                  vaddegoniashwini
                  from Surat, Gujarat
                  Feb 4, 2019
                  Resolved
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                  Resolved

                  Address: 500013
                  Website: www.hyderabadwater.gov.in

                  Sir,

                  I have paid rs.388.30 on 02.02.2019 towards water bill (Can no.[protected] to hmwssb through net banking and amount got debited from my bank account. However, after making payment, there it has shown that my transaction was failed. So far, my amount has not got refunded to me. Hence i request your good-selves to kindly look into the issue and arrange to refund my amount.

                  Thanking you.
                  Feb 4, 2019
                  Complaint marked as Resolved 
                  They deducted amount from my bill amount.
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                    V
                    Vikram Gundala
                    from Hyderabad, Telangana
                    Jan 28, 2019
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                    Address: 500037

                    Hi team,

                    We are the residents of qutbullapur division, we not getting water from last 45 days it seems water blockage had happen in the connect outside the house due to that maddy water with very slow water is coming which we cannot use... Same issue many are facing near by my house due to the damage in connection. I kindly request you take action necessary as soon as possible

                    Below is the address of my residence :-

                    Bill no :-r[protected]
                    Terminal i'd:- a2892
                    Mr/agency:10954
                    Div/sec:-12/0923

                    G. Padma
                    24-784/3/1, panchasheela colony, near namma temple, ranga reddy nagar, opp idpl colony, telangana -500037.
                    Phn :- [protected]
                    [protected].
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                      R
                      Ramesh Sachan
                      from Hyderabad, Telangana
                      Jan 26, 2019
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                      Address: Hyderabad, Telangana, 500046

                      Dear sir,

                      I live in astha heights apartment complex (Hmda layout) , near aparna sarovar, in nallagandla lingampally area. we are yet to apply for municipal water supply connection and hence do not have can.

                      the main water line pasding along the road in front of our apartment complex is leaking since. several months and i guess thousands of gallon of precious water may have been lost.

                      We do not aware as to where and who to approach for resolving thd issue and hence the mail.

                      Pl direct the mail to concerned officers to resolve the problem at earliest to save water and meet the need of thirsty hundreds of our hyderabadis.

                      Thank you

                      Ramesh sachan

                      Flat no 102 aastha heights hyderabad 500046

                      Tel no [protected]/[protected]

                      tel n
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                      There is continuous overflow/leakage of water from drinking water supply point in front of Doctor's Colony L B nagar. Ironically there is board that preaches to not waste water right beside it. So much water is getting wasted while the residents in the area suffer shortage of water.

                      main water line leakage - Comment #3349938 - Image #0
                      main water line leakage - Comment #3349938 - Image #1
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                        Chandu Rajini
                        from Hyderabad, Telangana
                        Jan 20, 2019
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                        Address: Hyderabad, Andhra Pradesh, 500018

                        Sir, i resident of sanathnagar colony, would like to complain that, we are not getting enough water for the past few days, and the person who is releasing is saying that i am not given any money by the locality people so i will not open the water completely for this locality. Sir i request you to look into this matter as early as possible. Thanking you sir.
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                        Jan 20, 2019
                        Updated by Chandu Rajini
                        Sir, We residents of sanathnagar colony are not getting enough water to our houses past few weeks and we are facing many problems with that so Sir please look into this matter as early as possible. Thanking you Sir.
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                          Mohammedaziz388
                          from Kottayam, Kerala
                          Jan 15, 2019
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                          Address: Hyderabad, Andhra Pradesh, 500053

                          Dear sir/madam
                          I mohammed aziz resident of 19-3-301/119, bi bi ka chashma vattepally hyderabad, in our colony (Galli) therw is a blockage of sewerage we are facing this issue since 1 month, and suffering from bad smell and kids are playing in that dirty water so we are requesting to solve this issue as soon as possible.
                          Thank you.
                          My contact details [protected]
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                          Respected sir, I resident of Sanathnsgar colony, we are not supplied water on some days and not some days water is supplied lately which is not at all sufficient. So I kindly request you to take action with regarding this as early as possible. Thanking you sir
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                            Rahulsirivella
                            from Hyderabad, Telangana
                            Jan 15, 2019
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                            Address: Hyderabad, Telangana, 500085
                            Website: Housing board water supply department

                            Respected sir/madam,

                            This is rahul sirivella, resident of mig-21/4, 3rd phase kphb colony, beside hyderabad chefs restaurant, hyderabad-500085.

                            We and our neighbours i. E; our block 21 and other blocks beside us are suffering from water problem. We are not getting water for almost 7weeks. We have given complaint in the 3rd phase water office eventhough the problem has not yet solved.
                            Its very difficult being in home without water for such a long time.

                            So, please try to resolve the water problem as quick as possible in our area.

                            Thanking you,

                            Yours sincerely,
                            Rahul sirivella,
                            Ph:[protected].
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                              Address: 500061
                              Website: www.hyderabadwater.gov.in/en/index.php/services/customers-services/register-grievances

                              I anwari begum, staying h. No.11-3-357/22/3, shabadguda, near mohammedia mosque, pharsigutta, secunderabad-500061. My water can no.[protected]. I am not getting drinking water, since 6 months. Whereas bills had been rising for this connection, the same will be paid by me. Their is no due as on today. Regarding my problem, informed to local authorities many time by verbal also raised online complain, even after this no action had been initiated,...
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                              C0ron4_virUS
                              from Guntur, Andhra Pradesh
                              Jan 12, 2019
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                              Address: 500008

                              12 jan 2019

                              I am a resident of tolichowki hakeemshah colony 9-4-97/b
                              I would like to inform you that in my area drainages are blocking
                              Near our houses which leads to viral fever and unhealthy, and it has gone into our bore well, due to this issue we are unable to use water

                              Please inform the ghmc concerned staff to take the responsibility and look forward and clean the drainage, we are unable to use it because the water is highly polluted
                              It has been five days since we are suffering fro this polluted water.

                              I sincerely request to take the matter as urgent and please finish it on war foot.

                              Thanking you,
                              Mohammad azeemuddin
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                              At H.No.11-3-260/20/A/C, Srinivas Nagar, Parsigutta Opposite to Skandagiri Temple, there is a huge problem in drainage unloading
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                                Siri Sindhura
                                from Hyderabad, Telangana
                                Jan 11, 2019
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                                Address: Hyderabad, Telangana, 500081

                                Drinking water pipe lane has been damaged on a high tension road behind acent apartments, sarojini naidu nagar, near forune indra villa, madhapur 100ft road. People are coming with buckets to fill water from the leaking pipe that had already flooded the road. Its been already 2 days and lot of water is leaking. Heavy water tankers continuously move on this road and it might only increase the amount of damage done to the pipe. Please reapond asap
                                +1 videos
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                  Archana Humnabadkar
                                  from Jaipur, Rajasthan
                                  Jan 10, 2019
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                                  Address: 500095

                                  I am the resident of 5-1-234/b, jambagh, hyderabad - 500095. We have not got the water supply yesterday and today also. When called up the customer care yesterday, they said there will be delay in supply, but there is no proper response. We have tried to reach the manager directly on [protected], but there is no proper response from him too. Please look into this and do the needful.
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                    bezi
                                    from Hyderabad, Telangana
                                    Jan 7, 2019
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                                    I am a resident of sneha appartments, near isaac model school, behind reliance fresh heritage, gudimalkapur, mehdipatnam hyderabad, 12-2-505/5, telangana state. I would like to complaint on dr mr g s bezaleel who is also a resident of sneha appartments, is doing illegal constructions in a small area at the back of the apartments and a small open area area at the side of the apartments, he also acquired an illegal water connection and in the process of full fledged illegal constructions in the open area at the sneha appartments, hyderabad telangana. Kindly take action on dr mr gs bezaleel to stop this illegal activities of constructions and stop this illegal tap connections
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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