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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Updated: Feb 18, 2026
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 20

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R
Ramachandrareddy Thumu
from Hyderabad, Telangana
Apr 3, 2019
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Address: Ranga Reddy, Andhra Pradesh, 500049

Hi sir/medam,
This is narmada thumu with address: sunrise avenue, 5-180&181, deepthisree nagar, madinaguda, hyderabad-49.

My apartment maintenance members collude with builder and not taken new manjeeva connection after handover the flats and provided just old independent houses connection which supposed to not use.

Below are can member for the same

[protected] – g. Raghu rama raju (5-181)-old independent owner
[protected] – a. Padma latha (5-180) - old independent owner

Now these two independent houses were dismantle, and new apartment build and we purchased one of the flat

Ghmc water board team served notices twice or thrice also, one of old independent owner trying to manage with those above un-authorized water connections.

So, i would be requesting you to look this with high level and stop these un-authorized water connections at the earliest possible till we will get new manjeeva connection as per new apartment legal process.

Thanking you.

Regards,
Narmada thumu
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
Apr 08, 2019
Updated by Ramachandrareddy Thumu
Hi,

Any update on the above complaint status?

Thanks,
Narmada.
Dear Sir, we are from vijayananda welfare association, vijayapuri colony, uppal.
This is inform you that we are not receiving water from past 6 days. We are facing trouble for drinking water. Kindly get the water released today at least.
I'm residee of Vokshith Enclave, Gajularamaram. there is no water supply since 5 days . Please look in into this as early as possible.
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    I
    Ismail Azam95
    from Mumbai, Maharashtra
    Mar 25, 2019
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    Address: Gulzar street, Panje shah, Hyd-02, Hyderabad, Andhra Pradesh, 500002

    Respected sir
    This is ismail azam of residence no 22-5-500/6 panjeshah, beside hp pump, gulzar houz, hyderabad. Lodged several complaints regarding the overflow of drainage in our lane (Panjeshah, lane beside hp petrol bunk) at yaqutpura hmwsb office but no action is taken since last 10 days
    I request you to take the necessary action and resolve the issue as soon as possible.
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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      S
      shekarnee1
      from Nizamabad, Telangana
      Mar 22, 2019
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      Address: Hyderabad, Andhra Pradesh, 500004

      I live in shreemukh's kontham towers, brahmanwadi, begumpet. For more than 2 years now our association has been paying rs. 20, 000 (Unaccountable amount) to someone in your hmwssb department to receive additional water apart from the regular water that we receive and pay the bill amount accordingly.
      I have even sent several emails to the management including the md but to my surprise, there has been no resolution which gives me a feeling that this is how the residents can get additional water from hmwssb department and those who cannot pay will not get any water. It is very sad and i feel that this kind of activity has to be checked and stopped going forward.
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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        K
        Kataram. Spandana
        from Hyderabad, Telangana
        Mar 19, 2019
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        Address: Bharat Nagar Colony, Hyderabad., Hyderabad, Telangana, 500018

        Dear sir,
        This is to inform you, h. No: ews-918, bharat nagar colony, water connection was disconnected 10 years back, but still they are using the same connection illegally with out paying the water bill. There is no action taken the local concerned department. And we had the information that local departmental head taking bribe and ignoring these type of issues. Please take necessary action as soon as possible.
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
        Illegal construction in H.No 16-2-866/G/1, MILLAT NAGAR NEAR RR FUNCTION HALL SAIDABAD HYDERABAD.
        GHMC gave stilt+2 floor permission, constructed 6 floors.
        Illegal connection of Water and sewer line.
        Case pending in High court WP 1945/2019.
        Please take action.
        Millat Nagar welfare society
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          M
          Mudimala
          from Hyderabad, Telangana
          Mar 19, 2019
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          Address: MGF. Shanthikumar, H.No. 1-4-220/8/1, Sainik Enclave, Kapra, 500094

          I, mgf shanthikumar, am living in h. No. 1-4-220/8/1, sainik enclave, kapra. The street side public drainage, located in front of my house, is over flowing in huge quantities, that the overflow is entering into my house which is 4 feet high of the road. Request immediate repair.
          I further submit that our locality thickly residential are with children playing outside. The drainage overflow, is emitting foul odours and threatening health hazards. It is overflowing since 2 days.
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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            A
            Akularajesh
            Mar 8, 2019
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            Address: Hyderabad, Andhra Pradesh, 500053

            We had escalated this issue on several occasions to mohan reddy (A. E), and kistappa
            He said he on holiday but please send some one who does the work asap
            I'm mr venkatanarsaiah 73 years old residing at h:no 18-3-508/a shiva ganga nagar opposite shiva temple chatrinaka, hyd 500053
            Sir our drainage and water line are completely blocked since 2-3 years we have raised the complaint on several occasions. Please look into this on an urgent basis i'm a senior citizen and can't walk going around several places. Hope you understand our problem
            Yours sincerely
            Akula venkatanarsaiah
            [protected]
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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              A
              A Swaps
              from Hyderabad, Telangana
              Feb 26, 2019
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              Address: Siva Nagar, Kanajiguda, 500015

              Hello sir,

              I am resident of h. No 1-30-700 to 1-30-740 lane, siva nagar, kanajiguda,. I would like to bring your kind notice that all the residents in the lane are connecting motor pumps to the tap on the days when we get the water, 90% of the residents are practicing this and the ones who do not use the pumps are suffering with low pressure, so kindly request you to please look into this issue as we get water once in 4 days and and we had to suffer because of this illegal usage of water pumps.
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
              Hello sir, my name is Subendu Aru, my h.no[protected]/737 due to overflow of drainge we are facing many problems.please kindly try to help us cleaning it as soon as possible.it smells very bad and neighbours are complaing so much so please i request you to solve this issue...
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                R
                from Hyderabad, Telangana
                Feb 18, 2019
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                Address: 500047

                There is a water leakage from past 2 months and hundreds of liter water is being wasted, a compliant was already raised. However no action has been taken till now. I request an immediate response to this matter so that it can be taken care asap and water can be saved.

                Address -
                Bn-207, sri pavan towers, road #2, balramnagar, safilguda, secunderabad
                +2 videos
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                Feb 18, 2019
                Updated by [email protected]
                Please look into this ASAP
                Continuous and suspicious filling of water tankers in unfinished residential flat in Malakpet besides petrol pump opposite to gunj.
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                  T
                  The Hyderabad Thing
                  from Thiruvananthapuram, Kerala
                  Feb 15, 2019
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                  sewage overflowing

                  Address: Hyderabad, Andhra Pradesh, 500053

                  Hello,

                  Am resident[protected]/a/133 madina colony jahanuma. I have given several complaints in last couple of months.

                  But no serious shown sweage swing into my house.

                  Can you please take immediate action. Updates the lines. And for meanwhile please send people to clean the line.

                  Attached photos for your reference.

                  Mobile :[protected]
                  Regards,
                  Mohammed...
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                  S
                  swapnasuresh
                  from Hyderabad, Telangana
                  Feb 5, 2019
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                  Address: Ranga Reddy, Andhra Pradesh, 500092

                  We the residents of siddi vinayaka chittari nagar want to bring to your kind notice that, the muncipal water is not supplied to our colony from last 10 days. When asked the water lineman he told their is a leakage in main water pipeline and the work is going on. Yesterday we called him again he said work is finished and water will be supplied tomorrow morning. But still we did not get water.
                  This has become a very common problem these days. We are getting water supply only twice or thrice in a month. But water bill is collected in full.
                  So i request you sir, to kindly check into the matter and do the needful.
                  Thank you
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                  Hi,

                  Large pipe on Road #73 is broken and as a result large quantities of water is getting leaked and wasted. Request you to please take immediate action to avoid any further wastage. This is fresh water and it's in no one best interest to let it get wasted. Please help.
                  Hello sir,
                  I am staying at OU colony, Shaikpet.There is no manjeera pipe line in our lane. The main line is at the main road and which is so long from our lane.
                  All the people in our lane are facing issue.

                  Requesting to provide manjeera pipe line in our area. My plot no 751, oU colony, Shaikpet
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                    V
                    vaddegoniashwini
                    from Surat, Gujarat
                    Feb 4, 2019
                    Resolved
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                    Resolved

                    Address: 500013
                    Website: www.hyderabadwater.gov.in

                    Sir,

                    I have paid rs.388.30 on 02.02.2019 towards water bill (Can no.[protected] to hmwssb through net banking and amount got debited from my bank account. However, after making payment, there it has shown that my transaction was failed. So far, my amount has not got refunded to me. Hence i request your good-selves to kindly look into the issue and arrange to refund my amount.

                    Thanking you.
                    Feb 4, 2019
                    Complaint marked as Resolved 
                    They deducted amount from my bill amount.
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                      V
                      Vikram Gundala
                      from Hyderabad, Telangana
                      Jan 28, 2019
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                      Address: 500037

                      Hi team,

                      We are the residents of qutbullapur division, we not getting water from last 45 days it seems water blockage had happen in the connect outside the house due to that maddy water with very slow water is coming which we cannot use... Same issue many are facing near by my house due to the damage in connection. I kindly request you take action necessary as soon as possible

                      Below is the address of my residence :-

                      Bill no :-r[protected]
                      Terminal i'd:- a2892
                      Mr/agency:10954
                      Div/sec:-12/0923

                      G. Padma
                      24-784/3/1, panchasheela colony, near namma temple, ranga reddy nagar, opp idpl colony, telangana -500037.
                      Phn :- [protected]
                      [protected].
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                        R
                        Ramesh Sachan
                        from Hyderabad, Telangana
                        Jan 26, 2019
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                        Address: Hyderabad, Telangana, 500046

                        Dear sir,

                        I live in astha heights apartment complex (Hmda layout) , near aparna sarovar, in nallagandla lingampally area. we are yet to apply for municipal water supply connection and hence do not have can.

                        the main water line pasding along the road in front of our apartment complex is leaking since. several months and i guess thousands of gallon of precious water may have been lost.

                        We do not aware as to where and who to approach for resolving thd issue and hence the mail.

                        Pl direct the mail to concerned officers to resolve the problem at earliest to save water and meet the need of thirsty hundreds of our hyderabadis.

                        Thank you

                        Ramesh sachan

                        Flat no 102 aastha heights hyderabad 500046

                        Tel no [protected]/[protected]

                        tel n
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                        There is continuous overflow/leakage of water from drinking water supply point in front of Doctor's Colony L B nagar. Ironically there is board that preaches to not waste water right beside it. So much water is getting wasted while the residents in the area suffer shortage of water.
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                          Chandu Rajini
                          from Hyderabad, Telangana
                          Jan 20, 2019
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                          Address: Hyderabad, Andhra Pradesh, 500018

                          Sir, i resident of sanathnagar colony, would like to complain that, we are not getting enough water for the past few days, and the person who is releasing is saying that i am not given any money by the locality people so i will not open the water completely for this locality. Sir i request you to look into this matter as early as possible. Thanking you sir.
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                          Jan 20, 2019
                          Updated by Chandu Rajini
                          Sir, We residents of sanathnagar colony are not getting enough water to our houses past few weeks and we are facing many problems with that so Sir please look into this matter as early as possible. Thanking you Sir.
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                            M
                            Mohammedaziz388
                            from Kottayam, Kerala
                            Jan 15, 2019
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                            Address: Hyderabad, Andhra Pradesh, 500053

                            Dear sir/madam
                            I mohammed aziz resident of 19-3-301/119, bi bi ka chashma vattepally hyderabad, in our colony (Galli) therw is a blockage of sewerage we are facing this issue since 1 month, and suffering from bad smell and kids are playing in that dirty water so we are requesting to solve this issue as soon as possible.
                            Thank you.
                            My contact details [protected]
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                            Respected sir, I resident of Sanathnsgar colony, we are not supplied water on some days and not some days water is supplied lately which is not at all sufficient. So I kindly request you to take action with regarding this as early as possible. Thanking you sir
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                              R
                              Rahulsirivella
                              from Hyderabad, Telangana
                              Jan 15, 2019
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                              Address: Hyderabad, Telangana, 500085
                              Website: Housing board water supply department

                              Respected sir/madam,

                              This is rahul sirivella, resident of mig-21/4, 3rd phase kphb colony, beside hyderabad chefs restaurant, hyderabad-500085.

                              We and our neighbours i. E; our block 21 and other blocks beside us are suffering from water problem. We are not getting water for almost 7weeks. We have given complaint in the 3rd phase water office eventhough the problem has not yet solved.
                              Its very difficult being in home without water for such a long time.

                              So, please try to resolve the water problem as quick as possible in our area.

                              Thanking you,

                              Yours sincerely,
                              Rahul sirivella,
                              Ph:[protected].
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                Address: 500061
                                Website: www.hyderabadwater.gov.in/en/index.php/services/customers-services/register-grievances

                                I anwari begum, staying h. No.11-3-357/22/3, shabadguda, near mohammedia mosque, pharsigutta, secunderabad-500061. My water can no.[protected]. I am not getting drinking water, since 6 months. Whereas bills had been rising for this connection, the same will be paid by me. Their is no due as on today. Regarding my problem, informed to local authorities many time by verbal also raised online complain, even after this no action had been initiated,...
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                                C0ron4_virUS
                                from Guntur, Andhra Pradesh
                                Jan 12, 2019
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                                Address: 500008

                                12 jan 2019

                                I am a resident of tolichowki hakeemshah colony 9-4-97/b
                                I would like to inform you that in my area drainages are blocking
                                Near our houses which leads to viral fever and unhealthy, and it has gone into our bore well, due to this issue we are unable to use water

                                Please inform the ghmc concerned staff to take the responsibility and look forward and clean the drainage, we are unable to use it because the water is highly polluted
                                It has been five days since we are suffering fro this polluted water.

                                I sincerely request to take the matter as urgent and please finish it on war foot.

                                Thanking you,
                                Mohammad azeemuddin
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                At H.No.11-3-260/20/A/C, Srinivas Nagar, Parsigutta Opposite to Skandagiri Temple, there is a huge problem in drainage unloading
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                                  Siri Sindhura
                                  from Hyderabad, Telangana
                                  Jan 11, 2019
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                                  Address: Hyderabad, Telangana, 500081

                                  Drinking water pipe lane has been damaged on a high tension road behind acent apartments, sarojini naidu nagar, near forune indra villa, madhapur 100ft road. People are coming with buckets to fill water from the leaking pipe that had already flooded the road. Its been already 2 days and lot of water is leaking. Heavy water tankers continuously move on this road and it might only increase the amount of damage done to the pipe. Please reapond asap
                                  +1 videos
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                    Archana Humnabadkar
                                    from Jaipur, Rajasthan
                                    Jan 10, 2019
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                                    Address: 500095

                                    I am the resident of 5-1-234/b, jambagh, hyderabad - 500095. We have not got the water supply yesterday and today also. When called up the customer care yesterday, they said there will be delay in supply, but there is no proper response. We have tried to reach the manager directly on [protected], but there is no proper response from him too. Please look into this and do the needful.
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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