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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]
Hyderabad Metropolitan Water Supply & Sewerage Board
Customer satisfaction rating: 17%
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596
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Customer Care

Hyderabad Metropolitan Water Supply & Sewerage Board

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Address
Administrative Office Building, Jalamandali, Khairatabad Road, Khairatabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004
Landmarks:Opp ICICI Bank

Customer Care Phone Numbers and Contacts

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91

Customer satisfaction rating
17%
Complaints
596
Pending
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Resolved
102
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So far so good - The company responded to our notifications and is working on resolving complaints.

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] related photos (91)

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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[Resolved]

 saijed
dear sirs,
in chirag ali lane near little flower school, the drainage problem is persistant. municipal authorities have allowed major restaurants like, Bawarchi, SG comfort and Mercure to operate. the drainage line already had problems in the bylanes of this area.

after pertmitting restuarants HMWS&SB have never upgraded the sewer lines, the drains are choked regularly, upon cleaning what comes out of the clogged drain is cutlery which is totally blocking the small sized drains.

the lane adjecent to SG comfort is worst. government has never laid any sewer line in this small lane, the sewer line was laid by the residents, SG comfot has also got hiself connected to this line.

various complaints have been lodged in the past but no corrective measure has been taken.

it is also surprising that this bylane does not have water supply line aswell. residents have to get the water connected from as far as 300 ft from the main road.

we hope that the water board will do the corrective measure and help us to live hygenically.

thanks and best regards
iqbal syed ahmed
h.no. 5.9.209/1
Chirag ali lane Abids hyderabad
Complaint marked as Resolved Aug 13, 2020
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    [Resolved]

     suhas kumar
    Dear Sir,
    I, undersigned L.SUHAS KUMAR resident of Pochammabagh Colony Mandal:Saroornagar HYDERABAD facing a severe problem of Erratic Timing of Water supply very Early in the Morning i.e,03:00AM in the morning.
    So,please consider my problem and solve it as early as possible.
    Yours Sincerely,
    L Suhas Kumar
    PochammabaghColony
    Saroornagar,
    HYDERABAD-500035
    Complaint marked as Resolved Aug 13, 2020
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      Hyderabad Metropolitan Water Supply And Sewerage Board — Contaminated Drinking water in your area. [Resolved]

       pearlsangeetha
      Respected Sir,

      This is to bring to your kind notice that for the past two days we are getting contaminated/drainage...
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      [Resolved]

       agamksharma
      It has been noted that for the past 3 to 4 months, the water supply to the area of Vivekanand Nagar, in Shapur Nagar, has been reduced intentionally or unintentionally, unclear, and the residents are having a tough time dealing with the situation. Numerous complaints lodged with the water department local authorities has gone to the deaf ear and no action has been taking so far. It looks like now the department is only meant for collection of bills monthly and nothing else.

      It is also a known fact that some residents of the locality are bend on using water pump motors to drawn water since the water pressure is very low and thus denying the single pot water which they were getting so far. Some action is required at the earliest. It does not make sense to pay the monthly bills on time and not able to get even the basic drinking water. Prompt action is required regarding this issue.
      Complaint marked as Resolved Aug 13, 2020
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        HMWSSB — sewage problem [Resolved]

         t vinod kumar
        I, T.VinodKumar in the capacity of secretary of our apartments i.e SHANTIBAGH APARTMENTS,opp.to country club,Begumpet would...
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        HMWSSB — Low pressure water [Resolved]

         syed mazher
        Respected sir/madam
        as i residence of gurumurthynagar GHMC division no 131 Quthbullapur assembly consituency sir we...
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        [Resolved]

         vjserene
        Sir,
        I am a resident of Gadwal Rani Compound, Nampally station road. I would like to bring to your notice that the water supply is only for half an hour alternate days. It is very difficult for us as we have no other source of water facility. The timings are very irregular and the whole day is spent in waiting for water alone. I am a working woman and it is highly impossible for me to apply leave only to fill water. I hope your department will look into the matter and do the needful as soon as possible.

        Thank you
        Dr. Serena
        Complaint marked as Resolved Aug 13, 2020
        sir gd evening and hapi new year 2012.sir vikas here my can no:[protected]. i already paid bill of november 2011 on december 17-2011 at hte time of 16:01pm from e-seva mint compound.today i download my bill for one month of december 2011. bill for one connection for one month is 212.5.so from hmws$sb like this poor service providing to customers of govt organization. feeling very shame...

        REGARDS
        VIKAS
        CONT:[protected]
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          HMWSSB — ERRATIC WATER SUPPLY TIMINGS [Resolved]

           ssambrani
          Hello,

          We are facing severe problems with the water supply. Neither the amount of time nor the timings are...
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          HMWSSB — Sewerage Cess [Resolved]

           N C Narasimha Chary
          Dt 13.01.10

          To
          The Officer
          Grievance cell
          HMWS & SB
          Hyderabad.

          Sir,br...
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          HMWSSB — bills not received/misuse of water [Resolved]

           Sudarsan Ready
          Venkateshwara enclave colony in jedimetla village near suchitra circle (Hyderabad)under Shapoornagar section Hmwssb is not...
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          [Resolved]

           narsimha
          Hello sir / madam namaskaram
          i appliad for new water connection, paid all amount, our FILE NO.[protected],
          till the date[protected], the connection was not given to us, i request you sir please
          inform about our problee to consult officer of DIVISION NO. 09, BHAYAGA NAGAR SECTION,
          Request new connection at RAJIV GANDHI NAGAR.
          I you will clear problee as soon as possible
          Complaint marked as Resolved Aug 14, 2020
          Hello Sir/Madam,
          I am the resident of Roda Maestry Nagar A we are getting the water with low pressure and it is not enough as i can only get 4 buckets of water and as the month of Ramzan has came so please take special care.As the rainy season has came plz take care for Healthy water.
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            [Resolved]

             K KESHAVAN
            Drainage water has been overflowing into Drinking water sump at H. No. 7-1-211/47, Shivbagh Colony, Ameerpet, Hyderabad -16 for past 20 days. Even though MCH authorities have been informed by at least 5 phone calls daily, no proper action has been taken. Please do the needful before it becomes an uncontrollable Public Health problem.
            Complaint marked as Resolved Aug 14, 2020
            This is a common complaint in this area. Authorities seems to be sleeping oblivious to such problems. They should act quickly and responsibily.
            Respected sirs,

            we are residing at VYSYA BANK COLONY, DUBAI GATE, HASMATHPET, SECUNDERABAD-500009
            past one month onwards erratic timings water supply, repeatedly reqested the concern authorities to supply as per sheduled timing 4.00P.M.5 P.M.

            our requests are in vain and suppling between 11.00 a, m to 12.00 a.m, in our colony all most all are working group. we are unble to pot the water and same time water is flowing on the roads(waste)

            our request insrrtuct the concern authorities supply the water as per original sheduled timing 4.00P.M.5 P.M


            Krishna Reddy.M
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              Hyderabad Metropolitan Water Supply And Sewerage Board — Overflow of Drainage [Resolved]

               A. Raja Gopala Rao
              Dear Sir,
              We have been giving complainets regarding the overflowing/ blocked drainange at our house Plot no. 1-3-...
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              [Resolved]

               M.S.R.Murthy
              I am a resident of 1-18-46/3, M.E.S. Colony, Alwal, secunderabad - 500015. There has been no water supply in our area since[protected]. I have made several visits to the local water supply office, but no action has been taken. Today i have registered my complaint in writing and also spoken to the local water supply supervisor (chandrasekhar reddy) and the assistant engineer (venkateswar rao). i have not got any assured replies from them. I request the higher ups in the water board to look in to the matter and ensure immediate resumption of water supply in our area.
              Complaint marked as Resolved Aug 14, 2020
              Thank You Sir,

              Though the HMWS&B is dedicated in catering the needs of Drinking Water in another Metropoliton city.
              But it is failed in fulfilling the Purpose for which it has been established.

              It may not be out of Place to mention that it is the prime responsibility of the Democrratic Government to fulfil the Drinking Water Needs of the People live in it without any Cost. But the Board Established for catering the Drinking water needs of the Greater Hyderabad is utterly failed in discharging its duties. Even for the Cost also it has been failed in Supplying Sufficient Quality water.

              In our case in KPHB Colony the water is supplying for 20 Mts. (in 1st. 5 Mts ony air is Coming) in alternative Days (Once in two Days) that to with a very low pressure.The authorities in KPHB Colony are not in a Position to give any Reply is improving the Supply. The Higher authorities may kindly realise that how this water is sufficient for Two Days.

              The Higher authorities may Kindly realise the situation and take necessary steps in supplying the Water atlest for one hour with sufficient Pressure. Otherwise it is better to leave the service to Private sector as is in other services.
              LAYING OF INCOMPLETE WATER PIPE LINES

              In Rajiv Gandhi Nagar (East Bandlaguda), the water pipe lines have been laid only upto mid-way of main roads of the basti in march 2009. Hence a few residents living nearby the laid water pipe lines are only enjoying the drinking water facility and remaining 80% residents are deprived of.this facility. I, on behalf of all suffering residents requests to the concerned HWS&SB authorities to kindly look into the matter and expedite laying of complete water pipe lines in the Basti as early as possible so that all residents may take water connection in their houses.

              Regards.
              Suraj Singh
              #[protected]
              Dear Sir,
              It is true that the running of this department is most inefficient.This will improve only if transparency is introduced in every stage.Prem Kumar .
              It is very unfortunate to tell that even of so much of money invested we are unable to get drinking water, why is our Gov is like that, we need to change, and the system is failing to do their duty's, if the same continues, i believe in the people, the people will rise their voice against the gov,

              Come on India Come on
              suresh
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              I am k, suresh Residance of 42-785/1, andal nagar moula ali, we are not getting water, i had compaint to water bord and to mr vikas he is ae of water Bord of the area, but still no action has been takan,

              k, s, kumar
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                [Resolved]

                 mohammed younus
                RESPECTED SIR,
                I AM THE LOCAL OF THE BORABANDA, RAJ NAGAR, HOUSE NUMBER 8-4-370/57. IN OUR LOCALITY THERE IS NOT PROPER WATER SUPPLY FROM SINCE LAST THREE -FOUR MONTHS .WE HAVE GIVEN THE COMPLAINTS TO 155313 THE RESPECTED OFFICE AND THE COMPLAINT NUMBER IS [8968 ].THERE ARE NOT TAKING ANY ACTION REGUDING THIS PROBLEM SO PLEASE WE ARE REQUESTING YOU TO TAKE ANY ACTION FOR THIS WE ARE SUFFERING FOR THIS AND DRINKING THE BORE AND WELL WATER SO PLEASE SOLVED THIS PROBLEM
                THANKING YOU
                YOUR FAITHFUL
                CUSTOMERE
                Complaint marked as Resolved Aug 14, 2020
                Respeceted Sir,
                (Sub:- Regarding pollution water in our locality)

                I am resident of Chappal Bazar area, H NO:-3-3-422, Kachiguda Chappal bazar.
                Since few days we geting pollution water in our locality . we have complained about it in the concerened office but they r not regestering any complaint aganist it & not taking any action . We have also given them the samples of the pollution watter.
                So, Please kindly solve this problem as early as possible .
                Thanking You
                Yours Faithfully
                Ankush Agarwal
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                  Hyderabad Metro Water Supply And Sewerage Board — Erratic drinking water supply. [Resolved]

                   Uma Sganker Pydimarry
                  I am a resident of Sivapuri, Malkajgiri. This is to inform the concerned officials that the supply of drinking water to our...
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