Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

Today at 3:59 PM Apropos your bill (dated 16.06.2015) received through your email today @04.43 a.m. I deeply regret to bring it to your notice that the correct bill amount should be Rs220/- whereas it was shown in your bill as Rs265/- by adding Rs22.50 as arrears which is incorrect. In ;this connection, please verify your email dated 22.05.2015 wherein it was mentioned that the excess amount paid be me over and above the May 2015 Bill was shown as -Rs22.50 which please verify at your end. Also, an sms was received today from your Department demanding Rs310 as against 220/- ? I also attach an excel file showing the details of my payments made towards my Water Bill(s), which please verify and effect necessary corrections in your records, under advice to me. Also, I request you to please instruct your staff to ensure against such errors in future to avoid all avoidable correspondence. Thanking you, Yours faithfully, Pasupulati Kuppaiah. CAN :[protected] Cell No. [protected]. Show original message 2 AttachmentsView allDownload all waterbill_[protected]_20150616.pdfDownloadView HMWSSB WATER BILL PAYMENT DETAILS.xlsxDownloadVi

I am Syed Rasheed Ahmed residing at Shantinagar Masab Tank, with CAN [protected] registered with my cell ph No [protected]. I am receiving SMS from HMWSSB since long time as follows" water bill for CAN:[protected] Mohd Ameer Ullah Baig) Bill No54077964 dt 11.05.15 charges Rs 31787 etc etc" which is wrong mail. I am not Moh Ameer ullah Baig. I have sent few letters to MD HMWSSB, and also letters to DGM Vijaynagar colony informing the mistake from your side. But no action was taken. I continue to get the wrong SMS. I have sent a grievance to you with Token No 2534. But still no action is taken to stop the SMS for CAN[protected] to my cell phone [protected]. Please arrange to stop the wrong SMS since I am already registered for CAN[protected]. Maphar Exotica Apt 10-2-289/7 Shantinagar Masab Tank Hyderabad 500028.

My CAN No:[protected]. All of a sudden in Oct 2014 I got a water bill for 157504/-. The problem mentioned then was that the CAN number category has been changed from Domestic to Flats. After representing several times it has been rectified to Domestic again but I am still facing two issues: 1. Wrong water bill though partially corrected has still some amount of Rs 53373.61/- as arrears from the past software mistake. 2. The monthly charges has been increased from Rs 243/- to Rs 1119/-. I am unable to register a complaint online with the HMWSSB since I have arrears amount in my bill. I have personally represented and given letters in this regards to the HMWSSB office at Sainathpuram AE. Hence I request you to kindly look in to this and do needful to correct this.

I am from Sri rama colony, Guttala begumpet, Madhapur police station, Hyderabad-81. Problem is that last 5 days onwords we are not getting nalla water because unknown reasons, but some people informed to me he asked money for water. please...resolve this issue as early as possible. Thank u

We are resident of H.No.5-1-561. Polluted water is coming in Tap Water. This is second time, again same complaint has to be made for polluted water coming through Tap Water. I have given sample of Water in Bottle at General Manager's office in Red Hills Office. Early action shall highly be appreciated.

I am B.Ravinder working in SBI resident of Indraprastha Colony Phase-I, Hastinapuram central Sagar Road Hyderabad plot no 49. We About 5-6 House Owners are getting low water, for drinking purpose we have to bend in the depth of sump to take water, where as adjacent to our road many people getting good supply of water there Krishna water is going to their overhead tank.On enquiring with other residents we found the fact that One Mr.Vijay and Anjaneyulu of Water works dept Saheb Nagar done some mischief at the junction near The house of Gajanand Dharma & Anjaneyulu both are house owners influenced them to do some illegal work at the junction.So that these two houses getting good water where as down to this junction remaking 5-6 houses are getting less water.We request you to intervene in this matter and do justice.My CAN No.[protected].my mail id is Bellal.[protected]@sbi.co.in my contact no.[protected].

In our locality at H NO 8-3-228/678/179, kKrmika Nagar, You suf guda, Hyderabad 500045, we are facing dranage water problem from lasrt week and also given the complant numbers are 5969 & 8451 but still not cleared the problem, pls solve the problem ASAP,

SIR FROM 30 YEARS THERE IS NO DRINKING WATER PIPELINE HAS GIVEN BY HMWSSB.DONT KNOW WHAT IS THE PROBLEM SINCE YEAR PAST THE CONTRACT WATER TANKERS IS PROVINDING WATER TO OUR AREAS WHY HMWSSB NOT GIVING CONNECTION FOR PERMENTLY PUBLIC HERE ARE READY TO PAY BILLS EVEN ITS NOT GIVING CONNECTION THEREFORE WE ARE FACING INCONVENIENCE HENCE I REQUEST OFFICER TO GIVE CONNECTIONS TO JLNS NAGAR & IN NAGAR MALKAJGIRI.

Respected sir, sub: leakage of pipe I stay in hyderabad and water is leaking and wasting water during supply since two months. I request you to repair this pipeline as soon as possible.kindly note the below given address. Thanking you sir Yours sincerely, Lakshmi. vara lakshmi Laxmi nivas plot no. 51and 52p, rajarajeswari colony, opp.radhika circle, Kapra municipality, ecil, RR district. Mobile:[protected]

Dear sir I m vijay singh 19 shiv shakti vihar . Near bans factory Near raman vihar colony Machda harmara Jaipur सर हमारी कॉलोनी में वाटर टैंक का टैक्टर पानी लेकर आता ह और मात्र एक घर मे डाल कर चला जाता ह जब की सरकारी पानी तो सभी घरो मे आना चाहिए किसी के साथ भेदभाव नही करना चाहिए हमारी कॉलोनी के निवासी पानी के बिना परेसान हो रहे ह प्लीज़ हमारी प्रॉब्लम को खत्म करे मुख्य अभियन्ता को फोन करते ह तो कॉल नही उठते ह प्लीज़ समस्या का समाधान करे

I am resident of Kimtee colony Tarnaka. In our neibourhood ( Lane 1, Street !, Kimtee Colony) quite a few people are connecting motors secretly to the muncipal water supply taps, to get more water illegally, due to which we are not getting sufficient water, and the wate supply presure is very low. I request the HMWSSB officials to make surprise checks to verify the illegal motor connections to the water taps. M Vijay Kumar [protected]/37, Lane 1, Street 1 Kimtee Colony, Tarnaka, Hyderabad

Dear Sir, Due to the negligence of the Sewage board people of not checking the polythene packets we are suffering. I have lost two childhood photos of mine and they are very sentimental pieces. I have undergoing emotional loss and psychological loss. Please trace it and get back my photos I shall extremely grateful to you. Regards, Bishakaa Ghosh Sainikpuri AFOCHS, Secunderabad

Sir, LAST 41 MONTHS THE HMWSSB CHARGING BILLS ABNORMALLY HIGHER SIDE. CAN WE REQUEST THEM THE AMOUNT EXESS CHARGED TO ADJUST IN OUR FUTURE BILLS? OUR ALLOTTED/AGREED QUANTITY OF WATER IS 220FAMILIESX300LITERS PER A DAYX30 DAYS=1980000LITERS, THAT MEANS 1980KILO LITERS AND THEY CHARGE FOR THE 1980IKL BUT THEY WERE ABNORMALLY LESSER. QUANTITY SUPPLIED.PLZ EXCESS AMOUNT CHARGED ADJUST IN OUR FUTURE BILLS. THANKING YOU SIR.,

My water connection CAN[protected] and paying the water bill regularly till last month bill.. Presently the bill amount is showing Rs 46700 as arrears. How this amount accumulated so high. Till today no one informed us about these arrears in any of the bill. Hope this might have happened by mistake. Please advise us the correctness immediately.

VINAYAKA RESIDENCY P.NO. - 116 & 117/A, PRASOONA NAGAR, CHINTAL, QUTHBULLAPUR MUNCIPALLTY Ranga Reddy Dist, TELANGANA STATE Hydereabad, [protected] To, The Managing Director, HMWSSB, KHAIRTABAD, HYDERABAD. Sub:- Request for delayed water connection. Ref:- File No.[protected]. Respected Sir, We the Flat owners of Vinayaka Residency owned flats from last year Aug 2014. Our builder applied for Manjeera Water Connection on Dec 2013 and was sanctioned on Aug 2014. The GB order was also issued on Sep 2014. From the time of GB order, we followed up with the water board to provide the connection to the Apartment. But the connection was not made till date. After long followed with the water board, the Contractor made only line (pipe Settings) that is under ground pipe line was completed on Feb 2015. But the connection was not completed in order to supply water the reason behind No connection was the sanctioned water connection from Prasoona Nagar Pipeline supply of water is very low. So that they suggested ( society people) was to take connection from Vivekananda Nagar pipe line which is near by of 6” inches. The objection from the society people was there is No progress in the previous complaints about water supply and hence they should not allow us to take new connection. The Vivekananda Society people objection was not to provide connection to the Prasoona Nagar Residency and said to take the connection which is sanctioned to prasoona Nagar residents ie. 4” inches pipe line . We tried to reach out DGM Mr. Ranga Rao sir about the same issued but we got the reply that the Prasooona Nagar Society is consist of private Government and there is very Risk in sanctioning connection with the Government Protection as well. We complained about the same through online consumer form IDNO.1015303, then we got the reply by saying that the connection would be completed within several days. Also we complained on 11th April 2015 through Print media ( EENADU DISTRICT EDITION) as well in Hellow Eenadu Program. We got the reply from DFM Mr.Ranga Rao sir that they discuss the issue with the local Society people and try to the same in couple of days. On 13th April 2015, We made a request letter to MD ( your self) through mail and fot the reply as well to take necessary actions about the connection. But there was no response from the water board Quthbullapur. On 6th May 2015, we contacted the DGM Mr. Ranga Rao sir, he made a compliant saying that we cant provide a connection along with police protection as well the compliant was moved to GM Quthbullapur, for further progress on the dame day. But again there is no move about the issue. It was on hold at GM table till date. On 25th May 2015 We met with GM- QUTHBULLAPUR along with 12 families (flat owners of Vinayaka Residency) in Praja Vani Meeting, we got the reply that in order to provide connection to the apartment they was not sure and he cant guarantee. Till the Godavari line completes. “ For one Apartment water connection do we need to suffer till next phase of Godavari pipe line connection “ Please suggest. Kindly take a look at the above issue as our ground water also contaminated with color and odor. We have only one option that is Manjeera Water connection for Drinking Purpose. Thank you Sir, Yours faithfully, For VINYAKA RESIDENCY FLAT OWNERS K V N SGUPTA

respected sir iam a common man sir public kosam BN Reddy Nagar lo saheb nagar water dump daggara water tap unchinaaru sir near venkateshwara swamy temple kaani akkada HMWS Employees families public kosam vachhe neeru pipe line ni block chestunnaru, adigite mee istam vacchinollaki complaint cheyyamantunnaru sir as a common man public kosam pettina tap ni aapoddani kindly request chestunnam sir. as early as possible kindly resolve this water problem, since we are not getting water since one week thank you sir my name is naresh and my mobile no is [protected]

Dear sir/madam, This is regarding the water supply, which is irregular as we are paying the bill on time and water supply is once in five days. So, you charged as full bill and supply 1 in four days and it supply only 40minutes., As my service number[protected] and you can check the details. As I am fed up by giving complaints to your division office which is located at pension office.

No release/supply of Drinking Water during the last fortnight in our Street though the Water was supplied in other Streets/Parts of our Ushodaya Colony, Near Usha Mullapudi Cardiac Centre (UMCC), GAJULARAMARAM, HYDERABAD-500055, which falls under your Shapoor Nagar Water Board Area. This is not the first time it is happening like this and this is a CHRNOIC PROBLEM as far as our Ushodaya Colony is concerned. I suspect there are some vested interests on the part of your Staff who are responsible for supply of Water to our Colony. I would like to meet the M.D., of HMWSSB and I request you to give an appointment fixed during the first week of June 2015. I had, earlier, also lodged a complaint with HMWSSB through email and also a written complaint personally handed over at the M.D's Office at Khairatabad against an acknowlegement. Before lodging this complaint, I had checked-up with my neighbour also whose CAN number is[protected] and they also confirmed that they are placed on the same status and are encountering the same problem, Please look into this complaint and redress the same on war-footing and ensure that similar instances do not recur in future, under advice to the undersigned.

Sir, this is Razia begum residing in Natraj nagar back side of Nalla Pochamma temple in our area Drinking Water supply is getting contaminated by drainage water no one can drink the municipal water being supplied & the water supply is not regular in our area. I have already brought to the notice to the concerned authorities but they paid deaf ear. It’s our request to the HMWSSB to look into the matter to solve our problem. CAN NO:[protected].

In dharam karan road of Ameerpet locality ( near Shri Roshiah, governor Tam8lnadu's house) drinking water supply is getting contaminated by drainage water. No one can drink the municipal water being supplied. Request urgent rectification. Nagendra Kumar