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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Updated: May 20, 2026
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 36

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M
mdj204friends
Apr 23, 2015
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Address: Hyderabad, Andhra Pradesh

I would like to bring to notice that there is leakage and water pipe burst in pipeline at the entrance of my house.It appears the leakage is from the main line as we are getting as normal as earlier. Please give instructions to concerned Lineman to inspect and correct it. My H.No. Is 41-82/35/B, Sadullah Nagar, Moula-ali, Hyderabad-500040. Phone no. [protected]..Mohammed Ayub...can no[protected].. Take the Action as soon as possible Thanks..
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    mkeerthi_85
    from Mumbai, Maharashtra
    Apr 22, 2015
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    Address: Hyderabad, Andhra Pradesh

    I am from Madhuranagar Colony, SanjeevaReddy Nagar. Can no.[protected] There is drainage overflow since 3 days in our street and causing lot of trouble to the residents and pedestrians. The surroundings have become very unhygienic. Please resolve the problem immediately.
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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      Fatima Qutubuddin
      from Hyderabad, Telangana
      Apr 21, 2015
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      Address: Hyderabad, Andhra Pradesh

      Dear sir, I resident of 10-3-293/2, Vijay Nagar Colony, holding Can No. :[protected], would like to request you to rectify the drainage overflow which is happening in front of my house at the earliest which is causing inconvenience to all the residents around the house. Thanking You Fatima Qutubuddin
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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        lakeview apts.
        from Hyderabad, Telangana
        Apr 16, 2015
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        Address: Hyderabad, Andhra Pradesh

        we have complained on 12/04/15 token no.4257 regarding very low pressure in supply of water for the past 45 days.it is due to a leak in the joint of the pipeline on rd.no 10 junction near out patient care hospital.we have personally gone and met madam Sarita and other people incharge on rd.no 7 .No action has been taken all the water is flowing in the drain & we are suffering .about 350 people reside in our building, tankers are also not available easily.please take immediate action thankyou
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          pankaj.kankatti
          from Gurgaon, Haryana
          Apr 11, 2015
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          Address: Hyderabad, Andhra Pradesh

          Our CAN:[protected]. We have a domestic connection for our house 3-6-455/A, Himayat Nagar, Hyderabad. Suddenly for the month of March 2015 the category has been mistakenly changed from domestic to commercial and we got a wrong bill of 2845.51. Could you please help us in correcting this and reversing the category to domestic.
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            adinarayanareddy
            from Delhi, Delhi
            Apr 10, 2015
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            Dear Sir, I M.Adinarayana Reddy CAN No:[protected] residence of Bhavani puram colony, chandanagar, Hyderabad. Please update my Mobile No: [protected], in place of previous No: [protected]. Old no not in use. Please do the needful. Thank you sir. Regards M.Adinarayana Reddy CAN No:[protected]
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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              patnaix
              from Hyderabad, Telangana
              Apr 10, 2015
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              Address: Hyderabad, Andhra Pradesh

              Dear Sir, We are residential of Rahemant Gulshan colony, Gachibowli are not getting water since last 3 days. Before that when the water comes it comes with a very low pressure. Kindly look into it as soon as possible. Regards Asit Patnaik House no 2-64/129/1/F Rahemant Gulshan colony Gachibowli
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                subbarao.k
                from Indore, Madhya Pradesh
                Apr 10, 2015
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                Dear sir,
                We are the residents of prashantnagar colony, kothaguda, serilingampally (Mandal) which is known to be a posh n rich area n high amounts of tax revenue recieving area ( hitech city area) in the city, but the supply of water in this area is very poor. We are getting water once in 4 days with very low pressure. If we book tanker from hmwssb, they are delivering with a span of 8 to 10 days. Hope there may be improvement in supply of water.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                  perugu2015
                  from Hyderabad, Telangana
                  Apr 10, 2015
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                  Sir Low water supply for 15 to 30 families at ESWH colony, Bharathnagar, Hyderabad since March-2015. The families are in the line of EWSH 570-594 and its opposite lines. It is upward at that line. The same is noticed to the water board officiails at Bharath Nagar, Hyderabad. On 08th April-2015 and April 10, 2015 the supply of water was not reached to that families for their needs. We are all in middle class families to buy water tanks and also non sufficient storage. I request your officials to visit our families and enquiry on supply of water frequently when water supply is on. Please do the needful at your end. P.Venkateswara REddy ESWH 584 Bharathnagar, Hyderabad
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                    msk080290
                    from Hyderabad, Telangana
                    Apr 9, 2015
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                    Address: Hyderabad, Andhra Pradesh

                    MY HOUSE WATER PRESSURE IS LOW FROM SINCE 40 DAYS, BUT I DONE COMPLAINT ON 7, 10, 15 20 MARCH2015, NOBODY WAS RESPONDING.SO, PLEASE KINDLY INCREASE THE WATER PRESSURE FROM TOMMOROW. MY FAMILY IS SUFFERING FROM SEVERE HEADACHE problems due to less water [protected] 12-2-708/L/7, LIG-7, HUDACOLONY NEAR vijayasree apartments, MEHDIPATNAM, HYDERABAD, TELANGANA-500028 {{( mehdipatnam x road------>amba theatre----> reliance fresh shopping mall----->turn right before reliance fresh ----->opposite vijaya sree apartments------>home(huda colony)(lig-7)}}
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                      veersh
                      from Hyderabad, Telangana
                      Apr 9, 2015
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                      Address: Hyderabad, Andhra Pradesh

                      Dear Sir, we are the residents of H.No.[protected]/5 seethaphalmandi secunderabad. every 10 days i n our line the drainage gets blocked and due that from our neighbour's house drainage water will get sweep ed into our well. We have number of complaint's in this regard and once we got tested water with IPM also and submitted a report, but no proper action had been taken place. may I request your good selves kindly check and do the needful at the earliest please
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                        Dilipbonie
                        from Vijayawada, Andhra Pradesh
                        Apr 9, 2015
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                        I Dilip Rangwani Cell no [protected] booked a Tanker for Bapuji Nagar ( Contonment) on 27/03/2015 got Token No 3790 received massage on 05/04/2015 that it is solved but we didn't received My brother Rajesh Rangwani cell [protected] booked a tanker for same address on 29/03/2015 got massage that token no 9328 was solved where as no body turned up My brother in law Mr Deepak cell no [protected] booked a tanker for Avanti nagar west marredpally on 30/03/2015 got token no 3368 this is also not received drivers are selling tankers to third parties on higher rates ( Black) we have not required now it is for public information Dilip
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                          Aggunuru
                          from Mahbubnagar, Telangana
                          Apr 9, 2015
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                          Address: Hyderabad, Andhra Pradesh

                          We are residents o[censored]pperguda Rajanagar, Moula-Ali, are Regular payers of Monthly Water Bill. In spite of it we get water always once in 10 days in parallel in another colony supply is giving for 3 days around our colony.there is no water supply at all. There is no ground water in this area, we do not have water in Bore wells also . We totally depend on the tap water.irrespectiveness of Reminding the HMWSSB Officials at Moul-ali But There was no use. We request you to urgently look into the matter and do the needful immediately give the water supply for every 3 or 5 days in a week. Thanking You REGARDS, Upperguda-Rajanagar Association Committee Secretary Anjaneyulu
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                            Vishnu Vardan Thiruvallur Sridhar
                            from Siwan, Bihar
                            Apr 9, 2015
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                            Address: Hyderabad, Andhra Pradesh

                            Dear Team, We are getting drinking water form past 1 week we have reported complaint by calling 155313 many times still there is no proper response and we have personally visited the Water Bode Beside at Hasmathpet no manager or responsible person is available at the desk and none of the staff know what is the managers timings he is not picking any ones calls also please check and do needful by process our request. I have taken photographs / Call recording &videos of the office so that if this issue is not getting resolved I will be forced to present the same in MEDIA. Manager Number: [protected] Line Man Number: [protected] Issue: There is no Drinking water form 1week Address 9-3-7/7, HASMATHPET SECUNDERABAD, Old bowenpally, 5000011 CAN No:[protected] Contact number: HOME: [protected]/[protected] OFFICE: [protected] PERSONAL: [protected]
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                            Dear Team, We are not getting drinking water form past 1 week we have reported complaint by calling 155313 many times still there is no proper response and we have personally visited the Water Bode Beside at Hasmathpet no manager or responsible person is available at the desk and none of the staff know what is the managers timings he is not picking any ones calls also please check and do needful by process our request. I have taken photographs / Call recording &videos of the office so that if this issue is not getting resolved I will be forced to present the same in MEDIA. Manager Number: [protected] Line Man Number: [protected] Issue: There is no Drinking water form 1week Address 9-3-7/7, HASMATHPET SECUNDERABAD, Old bowenpally, 5000011 CAN No:[protected] Contact number: HOME: [protected]/[protected] OFFICE: [protected] PERSONAL: [protected]
                            i have booked a water tanker on 22/04/2016, and I got a call to from filling station on 25/04/2016, I asked him to deliver on 26/04/2016, but still it is not delivered. Please help. We do not have water since 4 days. [protected] is my contact number. Water board hasmathpet old bowenpally

                            Sewerage problem at hanuman temple gudimalkapur harijan basthi ..problem since 15 years

                            Sewerage line had been leakin g since 15 years at hanuman temple gudimalkapur harijan basthi .this is da way to vegetable market.and flower.mostly children near by bedded by dengue .malaria.nd many morein this locality the flow is in between three tempels were residents path in sewerage to worship god do tha need ful nd save people
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                              nandagopalasharma
                              from Hyderabad, Telangana
                              Apr 8, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              There has been very low pressure of water supply at Raghavendranagar, behind Tagore/SSD School, Near Allwyn Colony X Roads, Kukatpally, Hyderabad. The problem has started after the GHMC laid down the new drainage lines, where the water lines were damaged; some consumers have made their own arrangements, adjustments, digging out / fixing the lines themselves, etc. Further, we are under the impression that some might have changed their connections from 1/2" to 1" pipe, or unauthorized connection(s), etc. Further, we request you to please instruct the concerned authorities of Electrical Department to put off the power supply during water supply. Presently, the supply is once in 3 days!!! please check. Today, at my surprise a neighbour drilled out /cut the road across, may be for water connection!!, whether it is authorized or unauthorized we are not aware. please check. Most of the consumers are using motors during water supply (because the duration of supply time is less; with low force).
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                Sana78
                                from Coimbatore, Tamil Nadu
                                Apr 8, 2015
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                                Address: Hyderabad, Andhra Pradesh

                                Hi hope this complaint with result in an immediate action. I am the resident in Dilsukhnagar, Shalivahananagar. Here in our colony all use electric motors to fill water. Which is illegal. Mine is a last house so we don't get water in good pressure. Today is became too much all our colony members are getting water but there is no water in my house. I go according to rules but a good result I am facing. Can you kindly do the justice to our complaint.
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                  Mohd Imamuddin
                                  from Hyderabad, Telangana
                                  Apr 8, 2015
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                                  To THE CGM, Quality Control & Vigilance Division HMWSSB, Goshamahal, Hyderabad - 500012 FOR KIND ATTENTION OF SRI A DATTATREYA, Subject: Sewerage/Drainage Lines & Manholes work done by the Contractor. Leakage of Drain & Sewerage Water in the WELL of House Number[protected]/5/B, Khurshid Jah Dewdi, Shah Gunj, DOODBOULI SECTION, WARDS 20-3. Sir, Thank you very much for visiting, inspection at the above stated site & also giving directions to the concerned in charge of Doodbouli Section 20-3, to: 1) Re-construct the defective Manholes # 16 and 25 which are in front of house bearing No.[protected]/4/D the in response and already marked in my complain. 2) Open & Clean the manholes hided under Cement Concrete Road at the entrance to the Lane and also at the Main Road under Asphalt Further I would like to say thank you, for sending me the SMS on my mobile (1) Stating that (Token # 9331) the matter will be solved with 4 days, (2) Token No.0331 – the matter was solved. However, once again, I would like to request with your good office, please make sure that the construction of subject MANHOLES # 16 & 25, should be completed as early as possible. Yours truly MOHD. IMAMUDDIN ( Contact Cell No. [protected]) Address:[protected]/5/B, Khurshid Jah Dewdi, Near Govt. Hussaini Alam Girl’s College HYDEERABAD - 500002 Copy to 1) SRI M. JAGDEESHWAR, IAS, MANAGING DIRECTOR, HMWSS, Khairtabad, Hyderabad-500004 2) SRI M. SATYANARAYANA, EXECUTIVE DIRECTOR, HMWSSB, Khairtabad, Hyd-4 3) SRI G. RAMESHWAR RAO, DIRECTOR (OPERATIONS) O&M, HMWSSB, KHAIRTABAD, HYD-4 4) SRI P. RAVI, CGM(E), O&M CIRCLE NO.1, GOSHAMAHAL, HMWSSB, HYD-12 5) SRI S.V.RAMANA RAO, GM(ENGG) O & M, GOSHAMAHAL, HMWSSB, HYD-12 6) SRI YADULLAH HUSSAINI, M(E)(FAC)’08, DOODBOULI SECTION, WARD NO.20-3, HMWSSB, Hyd-64
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                  HMWSSB Dated[protected]

                                  Subject: LEAKAGE OF SEWERAGE/DRAIN WATER IN MY HOUSE AT KHURSWHID JAH DEWDI - HOUSE NO.[protected]/5/b - AREA WARD NO.20-3, DOODBOULI SECTION.

                                  Sir

                                  This is a reminder once again to kindly look in to the matter being this matter is very
                                  serious, instruct the concerned in charge at Doodbouli Section to reconstruct the defective and faulty, damaged manhole No.16 (as shown in my drawing). THIS MANHOLE IS BLOCKING/STOPPING THE sewerage/drain WATER of Manholes No.17, 18, 19, 20, 21, 22, 23, 24 & 25.
                                  Your prompt action will be highly anticipated.
                                  Thanking you,
                                  Mohd Imamuddin, Contact No. [protected]
                                  Copy Forwarded To: SRI S. KIRAN KUMAR. FAC, GENERAL MANAGER(E) GOSHAMAHAL
                                  SRI YADULLAH HUSSAINI, MANAGER(E) FAC, 08, DOODBOULI SECTION
                                  SRI G. RAMESHWAR RAO, DIRECTOR (OPERATIONS) O&M, HMWSSB, KHAIRTABAD, HYD-4 4)

                                  Dear Sir

                                  I reside in Plot No 724, Road No 37, Jubilee Hills.

                                  Water supply to our house is practically NIL since last 10 years. I am told that sanction has been given for laying a new pipeline to Road No 37.

                                  I will be grate ful if the work is taken up immediately .
                                  Thanking you

                                  Sincerely
                                  Reva Rakhra
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                                    Y VASUDEVA RAO
                                    from Mumbai, Maharashtra
                                    Apr 7, 2015
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                                    There is no water supply on 3/4 and 6/4.There is no response from officials .Lineman Narsingrao is doing all the mischief .He should be replaced.IMMEDIATE ATTENTION REQUIRED.RESTORE WATER SUPPLY. Y VASUDEVA RAO PRESIDENT COLONY WELFARE ASSN. PH NO.[protected]
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                                      naga_52
                                      from Vijayawada, Andhra Pradesh
                                      Apr 6, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      my self savithri r/o 4-34-200 new shapurnagar jeedimetla hyderabad my can no[protected] and my online complaint token no 3182, 3171, 7237, 7250, 7260, quthbullapur XII the hmwsb ha booked my complaint with out solving my water supply problem they have closed my complaints .i personally appraoched thewater workmanager he is very negligence at his service, he is refused tO take my complaint.SINCE 35 DAYS IAM PURCHASING WATER FROM PRIVATE ORGANISATIONS. in hmwsb there is no responsible person to sove my problem.. my cell no [protected].
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                        vvkumariict
                                        from Hyderabad, Telangana
                                        Apr 6, 2015
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                                        Address: Hyderabad, Andhra Pradesh

                                        I Dr Vijayakumar can no.[protected]booked for tanker on 29th march2015.my token number is 9851 .Tanker nor supplied till now .But people registered after me are received tanker.My booking is valid still i am not able to book or receive tanker.People with token number 9956 and 1075 are already received.even staff at supply place are also helpless.I complained to manager also.Kindly resolve this problem. Summer it is very serious problem.Ilook forward for your immediate action. My cellno is [protected]. Dr Vijayakumar mail.d is. [protected]@gmail.com
                                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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