Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

I am a resident of sankeswar bazar 17 th ward bearing H.no 17-1-420/3 in our locality the sewage is frequently choking and your personnel are attending only selected manholes related to the complainant they leave the entire lines in the locality and this is causing frequent choking when we insist them to check all the manholes and the main outlet they simply refuse to do so. Hence I request you to solve the problem as early as possible and also instruct them to check all the manholes in the locality. Yours sincerely V.Venkat Ramana, consumer no[protected] H.No 17-1-420/3 Sankeswar Bazar, Hyd.60 Mobile no. [protected]

Sir
There is no water supply since about one month to Raghavendra colony, Kondapur under Madhapur section. After severe persuasion and repeated requests only on 23rd Feb just one hour low pressure water was supplied, since then there is no water supply on the specified days.
We the customers of Raghavendra colony having water connections humbly request you Sir to please look into the matter and to direct the concerned officials to restore the water supply regularly. It is requested that since our colony is on height the supply should be given independently without clubbing with other areas.
Please look into the matter immediately and help us to get the water supply regularly.
Thanking you Sir,
Yours faithfully
Y VASUDEVA RAO
ADVOCATE & PRESIDENT
RAGHAVENRA COLONY WELFARE ASSOCIATION
KONDAPUR Ph No. [protected]

Dear Sir / Madam, With reference to the above subject we would like to bring it to your notice that Our CAN No[protected]. Our Address is Mention Wrong Instead of Nirmal Nagar They Have Mentioned Walwal Nagar. Correct Address Lakshamma P H.No.6-2-87, Nirmal Nagar, Saink Puir Post Secunderanad - 500094 [protected]

Dear Sir, For the past few days sewage water is coming in the water pipeline causing grave danger to our health. Can you please look into this and resolve the issue immediately. Address:H.No.3-3-740 Kutbiguda Esamia bazar Lane beside shyam medical hall Hyderabad 500027 Phone:[protected]

Hi, This is Sai Prasad Im the resident of Secunderabad, seethafalmandi, medibavi beside ramalayam temple lane dead end railway track lane. athe problem is we are not getting water from tap every one are pulling water with motors we cant get even single bucket of water. I request you to take an immediate action on this. We are paying a water bills not for name sake taps it is to get a water from taps...!!!

HYDERABAD [protected] Respected Sir, We are Flat Owners of Vinyaka Residency Apartment Prsoona Nagar, Chintal, Hyderabad, Telegana State. We have purchased flats from Maruti construction. My builder applied for Manjera water line In Augst 2014. It sanctioned dt[protected], but not give connection till date. Bore water is chemical water, so suffered kids, aged persons and all families . Health is will be injures . I requested to give me water connection as well as early possible. Our File no.[protected]. Thanking you Sir, Yours faith fully, For VINYAKA RESIDENCY,

Dear Sir, This is to appraise you that i Mr Prakash Mogre am an residence of Tirumala Welfar Society Venkatapuram Alwal, The road has been dug to replace the bigger sewage pipe which is appreciated and has been covered by concreting in the month of November 2014 and mud which has been dumped next to my house has not been cleared still now, the childres are not able to move out or play becouse the road has become very dusty and damaged road is filled with potholes . mover over the worst situation is that the Drinking Water pipe line has been damaged and is leaking for 4 months which is the natural loss to us, As i am on tours out of Hyderabad, my wife had made complains on the Phone many times as well as the person who come to open the drinking water in the morning hours, he is least bother to address the issue, yet No necessary action has been taken. I humbly request to o you is tlook in to the issue and take up the necessary action as soon as possible. Regards, Prakash Mogre [protected]

Sir i am residence of surya nagar phase 2, alwal 500010, we will receive water once in 5 days for only one hour, i pay my bill regularly, But one hour also water coming with very very less pressure due to illigal and main line connections from 6 inches pipe directly there are many, your department people in Alwal also aware of it but no use, Side by Ayyappa nagar colony receiving 5 hours water I complaint this to Mr.Sridhar reddy, GM, Sainikpuri, and waiting for necessary action, Mr.Ramakrishna AE Alwal also aware of this, Please take nessessary action.

Water is not at all supplied to our colony inspite of repeated complaints and personal meeting with the connected officials at Alwal. My house No. is 1-23-378 Bank of Baroda Colony and CAN No. is[protected]. Normally water is supplied on the 4th day but now it is not supplied even on the 5th or 6th day. Also, the pressure is too thin. The valve operator is not at all listening to our problems. Many houses have taken connection to their sumps from the underground level and there is also usage of motor pumps and drawing of water directly. Inspite of complaints, the HMWSSB is not bothered to take any action.

Consumer no.[protected] Customer Domestic, , , K. Chalapathirao G[protected]/11 MADHURANAGAR Yousaffguda Very Low water supply...Complaining a number of times to 155313...Gtg sstatic reply after a couple of days : Problem solved...Case closed... This happening since 2years.. Repeated complaints no action ...We are incurring lots of expenditure by gtg tankers @420 ttwo to three in a month. Our monthly bill is the minimum to Rs 213 since the supply to us is between 4 to 9 units per month. Not only myself our neighbours G134, G135 and G137 are having the same problem since two years or so. Pl take note of this and initiate immeddiate action to redress our grievance...K.Chalapathirao G 136

Dear Sir,


I stay in NGO's colony, Vanasthalipuram Hyderabad, Telangana and my can no is:[protected]. We are facing a severe water problem since 6 months although this is winter season we are unable to predict the timing of the water supply. I called the relevant line man for the status on what time water get supplied. He is also not sure about the time. By chance if we see the water coming of the pipe then that day we will have water otherwise we have to wait for days to fill the water for drinking purpose. In Summer will they supply water or not also thinking is a nightmare.


Is there any way we can resolve the issue. Today i.e., 15Feb2015 sunday available at home but still we could not able to fill the water. If you think about the normal days it is very difficult to fill as I and my wife are job holders.


If the concern authorities respond and take some action it will be very helpful.


Thank you in advance.


Thanks & Regards,
Pradeep K Makkarajpet

We paid a chq on 10-Jan-2015, in the favor of Hmws&sb & cheque cleared on 13-Jan-2015, but the payment was not updated in our CAN:[protected], kindly update in your records. 13 Jan 2015 Chq Paid-MICR CTS-CH-HMWS AND SB [protected] 13 Jan 2015 450.00 Thanks & Regards Javeed [protected]

Sir, I am residing at O.U Colony bearing H.No.8-1-284/OU/756. Since the inception of my occupation of the house I have been making requests time and again for water connection at Managing Director, HMWSSB, Gudi Malkapur and water supply centre at Shaikpet. HMMWSSB extended water connection(CAN.No.[protected] with payment of Rs 7900/- (File No[protected] on[protected]. With personal expenses, the connection with great persuasion extended in the year 2013. No drop of water is coming from tap since inception and made representation to this effect personally to the M.D on[protected] and Director(operations) HMWSSB Khairtabad on[protected] and copied to G.M. Gudimalkapur. The Officials of HMWSSB with their callous attitude billing the water bill with an arrears of 27, 616 Rs. Request to provide water, I am ready to pay from the date of receiving water.

Respected Sir/Madam,
Please refer to my complaint lodged on 27.12.2014 regarding Illegal Using of Motor in suraksha Enclave, chandanagar and message was received from your office that Token No.2930 Dt 27.12.2014 is registered.On 02.01.2015 a message stating your problem is solved is received from your good office.
But as on today i.e., 13.02.2015 the above said problem is not solved and still persisting.I once again request your good office to give a perfect and permenant solution to my problem for which act of kindness i will be grateful to HMWSSB.
Thank u Sir/madam.

Yours faithfully,
D.V.N.MANOHAR
CAN No.[protected]

Dear Sir, Good Morning. This is with reference to the heavy amount of arrears levied retrospectively without any prior notice from the date of connection.Our CAN NO.[protected]. It is observed that usage of 9kl is fixed per flat, which we could not understand how it is arrived.But bill being raised @50kl units i.e 1.56 kl per flat.a huge difference.In fact we are not getting that much of water and we are all retired residents with megre pensions.However, we paid Rs.20000/- complying the direction.We request you to kindly examine the matter and provide onetime settlement offer to reduce the burden on us For Krupa Krishna Apts, President.

We are residences of Chandi Nilayam, located at bhagyanagar hills Phase -03. We have been allotted for the manjeera water connection from Division - 09 (Bagyanagar section) with CAN[protected] in the month of Apr 2014. we haven't received any sufficient water from day one till date but surprisingly we have received the bills every month Rs. 7, 310/- for 540 KL consumption where as the received water is around 40 to 50 KL as per meter reading. The same was brought to the notice of respective authorities many times and no action has been taken place yet and recently they have removed the connection due to non payment of outstanding bills, which is improper. How can we pay the bills of 7310/- per month without using anything. Is it correct??? We are urging you to provide the justice to us.

Dear Sir, We have been allotted new water connection (File No:[protected] and currently its pending with contractor (No: 184, Hemanth) to provide physical connection. As per process I have contacted the allotted contractor, he responded saying that his men would be able to provide the connection in day or 2. But we haven't got any update even after 2 days then again I contacted Hemanth this time he gave silly reasons and promised to arrange the men to do work in another 2 days. However the workers came after 2 days and demanded 1500/- to provide the physical connection. I negotiated with them and agreed to provide the required spare parts and pay 500/-. They looked around the premises and digged a pit hole near the main line and left for the day promising to return on Monday with drilling machine. As per promise they came on Monday (02/02) but again left for the day without doing any work. Today morning (04/02/2015) when I contacted the Hemanth about his workers, he said I need to obtain the municipal permission to cut the 10 feet road. Had this been really a permission issue he should have told me on day1 or day2 instead he is informing when I'm asking about the work completion. For your information that is 10 feet sub road and we have been leaving in this area for 25 Yrs and I take the ownership to fix it with cement work after completion. Could you please look into this matter? Provide right directions to expedite the process. Also I would like to bring my experience with the Hemanth (Contractor), I found his behaviour is very rude and doesn't care about the consumers difficulties. He talks to consumer as if this is a charity work for him. I already complained it to HMWSSB official Mr.Manohar (Sainathpuram) who agreed with same. There seems to be really something wrong with him. Please address this so as to avoid such issues in future with any consumer. Appreciate your attention to this email. Address: LIG-64 APIIC Colony, Moula-Ali, Hyd-40

Sir, Today i.e.[protected] in Namalagundu & Upper Basthi areas Drinking water is not supplied. When we asked about water at Water Tank, Sitaphalmandi E-Seva centre, there they said that 2 - 3 days water will not going to come. We will face the problems with our drinking water for 2 days. Please take necessary action to supply drinking water in Namalagundu Down, Upper Basthi area of Secunderabad.

I, R.Vishnu Vardhan R/o H.No. 2-2-891 Behind Gowda Sangam, Amberpet, Hyderabad humbly request to the kind officer that, opposite line of Darshan Shop beside Ananthula Rangamma House, Drinking water lane was damaged. Further, today night the patch work laying work of CC Road in the same lane has to be completed. Therefore, it is requested to attend immediately today itself before laying of CC Road (Patch work) to avoid measure damage to the water pipe.

Dear Water Board I am a customer of HMWSSB and my consumer number is[protected], I reside in Sainikpuri on Plot No 109, OUT Colony. I have been noticing water oozing out of the pipeline and leads to lot water wastage. Since water is precious we need to ensure such wastage does not occur. May I request the water board near OUT Colony to please take up the matter seriously and rectify the pipeline. You can reach us on [protected] Regards Vikram Canchi