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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in
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Updated: Mar 19, 2025
Complaints 920
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So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 38

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S
Sham Rao G
from Tirupati, Andhra Pradesh
Feb 13, 2015
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NO WATER SUPPLY SINCE INCEPTION OF GIVING CONNECTION. BILLING PROMPLEY

Address: Hyderabad, Andhra Pradesh

Sir, I am residing at O.U Colony bearing H.No.8-1-284/OU/756. Since the inception of my occupation of the house I have been making requests time and again for water connection at Managing Director, HMWSSB, Gudi Malkapur and water supply centre at Shaikpet. HMMWSSB extended water connection(CAN.No.[protected] with payment of Rs 7900/- (File No[protected] on[protected]. With personal expenses, the connection with great persuasion extended...
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M
manushyamu
from Chennai, Tamil Nadu
Feb 13, 2015
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Illegal using of motor in suraksha enclave

Address: Hyderabad, Andhra Pradesh

Respected Sir/Madam,
Please refer to my complaint lodged on 27.12.2014 regarding Illegal Using of Motor in suraksha Enclave, chandanagar and message was received from your office that Token No.2930 Dt 27.12.2014 is registered.On 02.01.2015 a message stating your problem is solved is received from your good office.
But as on today i.e., 13.02.2015 the above said problem is not solved and still persisting.I once again request...
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S
surav46
from Hyderabad, Telangana
Feb 10, 2015
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Heavy amount of arrers levied

Address: Hyderabad, Andhra Pradesh

Dear Sir, Good Morning. This is with reference to the heavy amount of arrears levied retrospectively without any prior notice from the date of connection.Our CAN NO.[protected]. It is observed that usage of 9kl is fixed per flat, which we could not understand how it is arrived.But bill being raised @50kl units i.e 1.56 kl per flat.a huge difference.In fact we are not getting that much of water and we are all retired residents with megre...
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R
Raj.Day
from Coimbatore, Tamil Nadu
Feb 5, 2015
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No Manjeera Water atleast for every 5-7 Days

Sir, I am B.Hema raju and living at C-40, Sana appartments, beside Orchidpolis, Rukhminipuri colony, Kapra, A.S.rao nagar, ecil - hyd, (Land mark :- Near Sharadha Theater ) As i am facing the water problems since 2 months now i have taken a action to complain about my Everymorning Problem and see how really government works on public issues, NO WATER SUPPLY, INSUFFICIENT OF WATER, They provide the water for only 20mins and making me to buy...
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M
Mandadi Narasimharao
from Hyderabad, Telangana
Feb 4, 2015
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Higher charges collecting without supply of water

Address: Hyderabad, Andhra Pradesh

We are residences of Chandi Nilayam, located at bhagyanagar hills Phase -03. We have been allotted for the manjeera water connection from Division - 09 (Bagyanagar section) with CAN[protected] in the month of Apr 2014. we haven't received any sufficient water from day one till date but surprisingly we have received the bills every month Rs. 7, 310/- for 540 KL consumption where as the received water is around 40 to 50 KL as per meter reading....
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N
Niranjan Kumar
from New Delhi, Delhi
Feb 4, 2015
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New water connection - Contractor delaing the physical connection

Address: Hyderabad, Andhra Pradesh

Dear Sir, We have been allotted new water connection (File No:[protected] and currently its pending with contractor (No: 184, Hemanth) to provide physical connection. As per process I have contacted the allotted contractor, he responded saying that his men would be able to provide the connection in day or 2. But we haven't got any update even after 2 days then again I contacted Hemanth this time he gave silly reasons and promised...
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B
B Chary
from Visakhapatnam, Andhra Pradesh
Feb 3, 2015
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No Drinking Water Supply in Namalagundu, Upper Basthi - Secunderabad

Sir, Today i.e.[protected] in Namalagundu & Upper Basthi areas Drinking water is not supplied. When we asked about water at Water Tank, Sitaphalmandi E-Seva centre, there they said that 2 - 3 days water will not going to come. We will face the problems with our drinking water for 2 days. Please take necessary action to supply drinking water in Namalagundu Down, Upper Basthi area of Secunderabad....
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G
GULAM AMER
from Hyderabad, Telangana
Feb 3, 2015
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Category & lock Staus

Address: Hyderabad, Andhra Pradesh

To The Managing Director, HMWS & SB, Kharitabad, Hyderabad-04 Sub: Locked Status of Meter & Category: Reg. Respected Sir, I am resident of H. No 7-82, Santoshnagar, Champapet, CAN no.[protected], I have lodge complain regarding the lock status of my Meter number of times through your website( www.hyderabadwater.gov.in) but there was no action was taken. My complain is that bill is coming without taking...
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V
V.Vardhan
from Gajuwaka, Andhra Pradesh
Feb 2, 2015
Apr 13, 2023
This thread was updated on Apr 13, 2023
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Water leakage

I, R.Vishnu Vardhan R/o H.No. 2-2-891 Behind Gowda Sangam, Amberpet, Hyderabad humbly request to the kind officer that, opposite line of Darshan Shop beside Ananthula Rangamma House, Drinking water lane was damaged. Further, today night the patch work laying work of CC Road in the same lane has to be completed. Therefore, it is requested to attend immediately today itself before laying of CC Road (Patch work) to avoid measure damage to the...
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V
vikra29
from Mumbai, Maharashtra
Feb 1, 2015
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Manjeera Water Pipe Leakage on Road Near Our house

Address: Hyderabad, Andhra Pradesh

Dear Water Board I am a customer of HMWSSB and my consumer number is[protected], I reside in Sainikpuri on Plot No 109, OUT Colony. I have been noticing water oozing out of the pipeline and leads to lot water wastage. Since water is precious we need to ensure such wastage does not occur. May I request the water board near OUT Colony to please take up the matter seriously and rectify the pipeline. You can reach us on [protected] Regards Vikram...
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D
dayakers
from New Delhi, Delhi
Jan 30, 2015
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Low pressure water supply

Dear Sir, This is to bring to the notice of Water board authorities that we are facing lot of problem due to low pressure supply of Water at Sri Durga Estates, Bank colony road, Quthbulapur. It is understood that some of our colony members and neighbour colony using motors to suck the water. May be because of that forcible sucking we are getting low pressure. May I request the concerned authorities to have vigilant on it and take proper...
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R
ravinder2601
from Hyderabad, Telangana
Jan 29, 2015
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Irregular suppy of Water

Address: Hyderabad, Andhra Pradesh

Hi,

This is to bring to the notice of Water board authorities that we are facing lot of problem due to Irregular suppy of Water at Sri Venkateshwara colony, Quthbulapur Opp Godavari Homes.

Water is released only after 3 to 4 days on unsual timings there is no specific timing set for this. Also water is released only for 1 hour with low pressure. By this we are unable to meet daily needs also with water.
br...
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S
sudarshan reddy
from Hyderabad, Andhra Pradesh
Jan 28, 2015
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Leackage of drinking water opp.Post Office, RdNo.1, B.Hills from walve

Address: Hyderabad, Andhra Pradesh

Respected sir, The water is precious, this slogan created by you to public to follow, But this slogan is not apply for you staff. Meter reader is opening the valve for release water, have not take care of leakage from that valve, plenty water is wasting from valve Opp. Post Office, Rd No.1, Banjarahills. This is happening since last 20 days, no body caring. Kindly see to break off of leakage of water immediately in said address. m...
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م
محمد حان
from Hyderabad, Telangana
Jan 26, 2015
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Sewage Water Supply

Address: Hyderabad, Andhra Pradesh

We are living in H.No: 10-5-8/9/B First Lancer, Masab Tank.We have been receiving polluted water supply since last year continuously, strong stinky smell is coming from the water and it's dark like that of a drainage water. We are getting sick constantly due to this dirty water supply, so many complaints had been lodged via telephone yet there has been no action taken what so ever. I would request the members of the authority to look into...
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B
Bhasker Ankala
from Hyderabad, Telangana
Jan 25, 2015
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No water supply - RK Society, Borabanda (operated under Moosapet Water works)

Address: Hyderabad, Andhra Pradesh

Dear sir, We residents of RK Society, Borabanda operated under Moosapet water works would like bring the following grievances for your intervention and regularization of water supply to our area. 1. From 8-Jan-2015 to 14-Jan-2015 (in 7 days), water was supplied only once. This was brought to the notice of concern manager at Moosapet water works. 2. From 15-Jan-2015 to 22-Jan-2015 restored regular alternate day supply, however again...
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I
IKRAM AB KHAN
from Bengaluru, Karnataka
Jan 21, 2015
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Drainage water mixing in drinking waater since last 15 days- -Re

Respected Sir, I am Ikram Ab Khan staying at HNO:- 2-13-23/1, Beerappagadd, Near Srinvasa High School, Uppal, Hyderabad -39. It seems Drinking water pipeline broken somewhere and drainage water is mixing up in drinking water. So much bad smell is coming in the drinking water and we are not able to use and drink it. We already complaint many times but no response till now. This is a very serious problem in our lane and our health is under...
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B
bandaru simon
from Hyderabad, Telangana
Jan 19, 2015
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Water is not coming properly

this 1st reminder already given compliant no answer from your department I B. Simon S/O Late B. Moses Simon Balramnagar Safilguda Can No.[protected] no dues at all but no water supply so my humble requested to you clear pipe line from our area Yours faithfully B.Simon...
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G
G J KENNEDY
from Pune, Maharashtra
Jan 17, 2015
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billing paid is not updated and excess billing

Address: Hyderabad, Andhra Pradesh

my can no. is[protected], G.Joseph Kennedy I have taken new connection during October, 2014. my first bi no.48545374 for Rs, 627.50 with due date 3.11.2014 which i have already paid in online payment is not updated and subsequently i received two more bills like this Bill No.49433837 dated 05.12.2014 for Rs, 627.50 including arrears Rs.1255.00 Next bill No.50712927 dated 10.01.2015 for Rs.627.50 due date 24.01.2015 including arrears...
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K
kartik784
from Hyderabad, Telangana
Jan 17, 2015
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Running drainage water coming into our street

Smt K. Vasavadatta Ramana House no 13-1-114 A/2 Sitarambagh, Adjacent to to Jaganadha Swamy Temple Hyderabad . cell [protected] mail [protected]@gmail.com From many years drainage water is flowing in our street running and I have given many complaints and regret to inform that till date not attended and no Action is taken. I request to attend immediately and solve the burning problem...
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kartik784
from Hyderabad, Telangana
Jan 17, 2015
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Drainage water flowing through our street

Address: Hyderabad, Andhra Pradesh

Smt K. Vasavadatta Ramana House no 13-1-114 A/2 Sitarambagh, Adjacent to to Jaganadha Swamy Temple Hyderabad . cell [protected] mail [protected]@gmail.com From many years drainage water is flowing in our street running and I have given many complaints and regret to inform that till date not attended and no Action is taken. I request to attend immediately and solve the burning problem...
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