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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Updated: Mar 19, 2025
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 39

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C
chansubh
from Hyderabad, Telangana
Jan 17, 2015
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Excess Billing and Frequent Changes in water metre.

Address: Hyderabad, Andhra Pradesh

CAN no :[protected] We have received Bill no 50663408 dt9.01.15 for Rs 12791/-. This is abnormally high as in the past our average bill value is in the vicinity of 7000 to 7500/- This could be due to incorrect metre reading due to the new type of water metre being installed. Please correct our bill and confirm. Also in the past we have been complaining of a leak abutting our pipe line. Inspite of complaints it is not being resolved. Whether...
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sporty
from Hyderabad, Telangana
Jan 12, 2015
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dear sir iam a resident of samatha nagar rbi colony old bowenpally secunderabad as usual there is no water supply from past one week iam not able to understant when the whole city is getting proper water supply for hours why our area which is so developed and in the heart of secunderabad is facing such acute water problem for which all our complains are going unheard and the problem remains the same moreover adding to our problems borewels here have also dried up sir this is my sincere request to the concerned authorities to look in to this matter seriously and help us out with getting us regular water supply
Aug 14, 2020
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    nirav.p. shah
    from Pune, Maharashtra
    Jan 10, 2015
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    Address: Unnao, Uttar Pradesh

    Sir we r having comercial shop in ranigunj situated near lalagudi we r facing drainage problem since 3 years and the water flows continously 365 days not a single day the water stops and repeted complaints also dont work on the GHMC officials i and our fellow shop owners r repeteldy facing health problems and also costumers dont turn up due to dirry water flowing i request u to kindly take action
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      Nipun G
      from Hyderabad, Telangana
      Jan 9, 2015
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      Address: Hyderabad, Andhra Pradesh

      my connection no.[protected] in the name of Premlata Baheti, residence of 8-2-618/g/1&2, road no.11, Banjara hills, Hyderabad. my water Connection is been transfered to commercial category from Residential n its my residence i have given lot of request forms in the hmws Banjara hills office then they have told me to go their head office at S.R Nagar even after going there n doing the needful Formalities still its not been changed to residential category, i request the Authorities of HMWS to plz make it as early as possible.

      Thanks n Regards
      Aug 14, 2020
      Complaint marked as Resolved 
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        A
        alugadda
        from Hyderabad, Telangana
        Jan 8, 2015
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        Address: Hyderabad, Andhra Pradesh

        drinking water is released on to the road incessantly, people should be penalised for such a waste of precious resource, especially in the area of mettuguda and Alugadda bavi of secunderabad. taps have to be fixed on to public taps, water used for temples/other public worshipping places should also be billed.
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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          Suraj Gharti
          from Coimbatore, Tamil Nadu
          Jan 5, 2015
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          Address: Hyderabad, Andhra Pradesh

          I AM A RESIDENT OF MADHURA NAGAR COLONY, PRASHANTI HILLS. THERE IS NO SUPPLY OF WATER SINCE 1 WEEK, WE ARE FACING PROBLEMS. SO, I KINDLY REQUEST THE CONCERNED AUTHORITY TO LOOK INTO THE MATTER AND RESLOVE IT AS SOON AS POSSIBLE. I HOPE THIS PROBLEM IS SOLVED QUICKLY. THANKING YOU REGARDS, SURAJ GHARTI
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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            A
            ananthachary
            from Nellore, Andhra Pradesh
            Jan 4, 2015
            Aug 31, 2023
            This thread was updated on Aug 31, 2023
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            NAME CHANGE IN THE WATER BILL_CAN-052122934_application dt:02-may-2013

            Address: Hyderabad, Andhra Pradesh

            Dear sir, i have submitted for bill name change application for CAN[protected], from existing B.Pandu to new name R.ANANTHA CHARY. i have submitted the all supported documents for proof as per water board requirement 0n 02-MAY-2013(Please find the attached front copy). they are said all are fine will update. But still they not updated, when i asked many times to the water board office(NARAYANAGUDA) for updation, they are asking...
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            ananthachary
            from Nellore, Andhra Pradesh
            Jan 4, 2015
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            Address: Hyderabad, Andhra Pradesh

            Dear sir, i have submitted for bill name change application for CAN[protected], from existing B.Pandu to new name R.ANANTHA CHARY. i have submitted the all supported documents for proof as per water board requirement 0n 02-MAY-2013. they are said all are fine will update. But still they not updated, when i asked many times to the water board office(NARAYANAGUDA) for updation, they are asking MONEY. i am requesting to water board management please take necessary action to process my application. and to update as soon as possible. Thanks & Regards, R.Anantha chary. [protected].
            +2 photos
            Aug 14, 2020
            Complaint marked as Resolved 
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            How to change name in water bill.
            How to change Name in water bill
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              Suresh Raichura
              from Hyderabad, Telangana
              Jan 3, 2015
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              We are residing at H.No.5-1-561, Flat No.301, Falcon's Crest, Troop Bazar, Hyderabad. Every now and then water with polution of Sewarge comes in entire lane. Water is installed by counsler without putting Drianage connection near the tap. It requires permanant Solution, or otherwise there is likelyhood of deaths due to Water Pollution. Early action shall highly be appreciated. With Regards, Suresh Raichura. Cell No.[protected].
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                ACHHUGUNDU
                from Hyderabad, Telangana
                Dec 30, 2014
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                Address: Hyderabad, Andhra Pradesh

                I mrs.Shyam kumar kulkarni, resident of new narashimha nagar, mallapur, ranga reddy dist telngana, would like to bring to your kind notice that the water line man is not properly responding and giving water in the afternoon on request of some others in the colony in the first place why he should change the time from morning hours to afternoon because of some ladies in the colony and what is the position of working womens if they starts releasing the water in the after noon.

                More over he has to release he water every 3 rd day insted of several meetings in the colony he is releasing the water for every four days once.

                Request you to seriously look into the matter and do the justification for working womens

                And more over there is no enough pressure also.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  s sharadha
                  from Hyderabad, Telangana
                  Dec 29, 2014
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                  Address: Hyderabad, Andhra Pradesh

                  SIR, We the residents of h.no.13-5-158/83, 13-5-158/84, 13-5-158/85, 13-5-158/86, 13-5-158/87 Amlapur, Karwan, Hyderabad, 500006 Telangana State. New cc road is laying in our line but drainage and water pipes are broken at many places even at joints of main water pipes are leaking. we have given a written complaint at hmwssb office at sabjimandi, karwan, hyderabad on 2 dec 2014. The officer has visited the place and said the dept would lay drainage pipes and repair water pipe lines within 10 days. but no action is taken till now. to repair water pipes they have digged at 2 to 3 places and left it open holed since 15 days.when there is water hole are filled with water and it is mixing wiith drainage water . we are facing problem due to worst condition of road. complete road is damaged we are unable to walk. so we request to see this matter as soon as possible. yours faithfully SHARADHA
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    thumkunta
                    from Hyderabad, Telangana
                    Dec 27, 2014
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                    Address: Hyderabad, Andhra Pradesh

                    Myself T Praveen Kumar Reddy resident of Dr As Rao Nagar society.. Have you been observed or not, the Main Road Starting From Dr As rao Nagar Society Ending at ECIL x roads is in Worst Condition with the recent digging of the road. The Commuters of the near by areas are facing a severe hectic Problem while travelling on this road. Also Whether it has been came to your notice or not that few accidents have also been taken place because of the worst road condition. So i kindly request you to take the above matter seriously and Solve the problem as soon as possible. Thanks in advance.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      Muhammad Imtiyaz
                      from Hyderabad, Telangana
                      Dec 26, 2014
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                      Good morning sir, we the residents mahatma gandhi nagar, shaikpet hyderabd. facing inconvenience due to the behaviour of water board of film nagar, shaikpet. They are not supplying the drinking water to all the households in our locality, giving the reason that some of the houses are not paying the bills, and when we ask them what's our fault they simply pointing others mistakes and saying because of them we cannot supply you water. When we call them the worker of water board named 'Narayan' and his team don't talk with us properly, and most of the times they dont pick our calls. So i request you to take necessary action against the water board as soon as possible. Your's sincerly, Residents of Mahatma Gandhi nagar, shaikpet. hyderabad.
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                        anil kumar uppala
                        from Hyderabad, Telangana
                        Dec 21, 2014
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                        Address: Hyderabad, Andhra Pradesh

                        I, Smt. Aruna Kumari, advocate applied for new water connection for H.No.2-58, and also paid total feasibility amount on 26/11/2014 and as per instructions i have also purchased meter but till date connection was not give, every time the concerned officials are giving non related answers and there is no proper reply. File No.[protected],
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                          Aazam Shaik
                          from Bengaluru, Karnataka
                          Dec 20, 2014
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                          Address: Hyderabad, Andhra Pradesh

                          Dear sir/madam this is my can number[protected], this is regarding their is no water since many days, i am fed with giving complaints, the area person yousuf is not responding! we are paying the bills regularly for no water. kindly get the work done or give us a new connection which is active my complaint numbers - 4039, 4039, 4740, 5031, 9391 regards mohd azam can no[protected] mobile -[protected]
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                          not yet solved
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                            srihari1973
                            from Gaya, Bihar
                            Dec 19, 2014
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                            Address: Hyderabad, Andhra Pradesh

                            Self, K.N.Srihari, a lecturer by profession, my can no.[protected]. As the main road drainage is under construction the water pipe line is disconnected on the above said road. The residents of sub-lane are not getting water for more than 1 month and above. Similar situation has happened 3 months back. The water supply was stopped for almost 25 days with the reason to check pollution. I am paying bill every month online inspite so many irregularities. I request the concerned authorities, that for the month of November, and December 2015 i may not be paying the bill as there is no supply of water espcially Road No.5 Mallikarjunanagar, Malkajgiri-47. Kindly take note of the point for records. K.N.Srihari Senior Lecturer [protected]
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                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              mohammed adnan25
                              from Bengaluru, Karnataka
                              Dec 16, 2014
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                              Address: Hyderabad, Andhra Pradesh

                              Dear sir, I am Mohammed Adnan a citizen of India having a complaint regarding the supply of water in my locality Hafez Baba Nagar, Block-D, of chandrayangutta constituency, hyderabad-05. As Drainage water smell is coming from the water since 4 days.. I request the concerned person to look into the matter and resolve the same within a day. As it would result in serious health problems. Please look into the issue. Regards, Mohammed Adnan. [protected].
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                t.bhimeswara rao
                                from Pune, Maharashtra
                                Dec 16, 2014
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                                Resolved

                                We, the residents-flat owners of Phase-V, block-1 to 3, would like to inform you that due to breakage of water pipe and the drainage water is also added due to seepage and we have shown the colour of drinking water to the authorities and they started the digging work to find out the breakage and the resultant mixing of drainage water and in this process, water supply stopped and we are facing lots of problems in not having the water for the last 4 to 5 days but, today, water supplied with water tanker and it can not be used for drinking purposes and we are taking water cans with huge price. The present pipeline is very small and that too, laid almost 25 years back and the force of water is very low and we are not even getting sufficient water with 30 minutes to 45 minutes duration. The present small pipeline needs replacement with bigger pipeline for Block-1, 2 & 3 Apartments of Phase-V. On previous occasions, we have informed the concerned authorities about impure (mixed with drainage water) water issue but temporarily, the issues are being handled but not with permanent solutions by replacing the present small pipeline with a bigger one when compared with present usage of the dwellers in this area. Borewater pipeline was laid with appropriate power connection with installation of pipes in each block and the borewater is not supplied and only the pipes are available without appropriate power connection and resultant bore water supply. The present bore water pump which is opposite Block-3 is not properly serviced with appropriate maintenance, the result is that no borewater supply to the dwellers of these 3 blocks. In this connection, we request you to take immediate steps for replacement with bigger pipe, thereby, the supply of water shall be sufficient and with supply of water every alternative day should be changed with water on daily basis so that these problems of sudden stoppage shall be avoided and the residents of these blocks shall get sufficient water and that too, without any hassles.
                                Aug 14, 2020
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                                  madanmohanreddy99
                                  from Mahbubnagar, Telangana
                                  Dec 15, 2014
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                                  Address: Hyderabad, Andhra Pradesh

                                  CAN;[protected], Name&address;K.Kamala, H.NO.12-2 -420/3.alapatinagar, gudimalkapur, Mehidipatnam.Hyderabad-500028.we are getting insufficient water and low pressure water supply.we informed to manager DGM and general manager at their offices at gudimalkapur.requeSt the authourites to take necessary steps for improvement.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    ranjithvsnl
                                    from Hyderabad, Telangana
                                    Dec 14, 2014
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                                    Address: Hyderabad, Andhra Pradesh

                                    I am a resident of David cottage Dno:276/3rt. there is a very frequent blockage in the drainage system here and there is a very bad situation over here. Even after repeated complaints to the concerned authority including at khairtabad, still we expect the drainage cleaning. So i request to the authorities to solve this problems at the earliest. `
                                    Aug 14, 2020
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