Claimed

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

1
Updated: May 20, 2026
Complaints 922
Resolved
106
Unresolved
816
Contacts

File a complaint to Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]

Having problems with Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]?

File a complaint and get it resolved by Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 43

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Makhdoom Mohammed Afzal
from Hyderabad, Telangana
Aug 1, 2014
Report
Copy

Address: Hyderabad, Andhra Pradesh

Respected Sir, I Makhdoom Mohammed Afzal R/O: 16-9-583/2, Old Malakpet, Hyderabad, Telangana, Would like to complaint and get you informed regarding the leakage of sewage water from the footpath in front of my house which is creating a lot of problem to the every one especially the school children (Ashrafia School) and is also causing mosquito breeding which is very painful for the entire locality. Kindly look after my issue as soon as possible and rectify it immediately. Regards, Makhdoom Mohammed Afzal
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bhemalathagoud
    from Nellore, Andhra Pradesh
    Jul 21, 2014
    Resolved
    Report
    Copy
    Resolved

    Address: Hyderabad, Andhra Pradesh

    By mistake, for the June 2014 bill against the above mentioned CAN No., I paid the bill twice through internet, once on June 30 and again on July 2 for Rs. 578.94 through my Axis Bank. Instead of giving me credit for both the amounts, I have received an SMS on my phone no. [protected] that including arrears I have to pay Rs. 1158.19. Please look into this anamoly, correct the same and inform me that you have received the amounts and that there is a credit balance in my account.

    B. HEMALATHA
    Aug 14, 2020
    Complaint marked as Resolved 
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kirankumar goud
      from Hyderabad, Telangana
      Jul 16, 2014
      Resolved
      Report
      Copy
      Resolved

      Respected sir i Mr kiran kumar owner of house bearing H no 4-2-1029 ramkote near Naya Bazaar high school requesting you kindly to take action on my neighbour Ranjithmal Baid and his son sanjay baid with H no 4-2-1026 & 28 who illegally digging municipal road with private labour at night for their personal requirements and constrcting illegal MANHOLE on road as they r been warned from long time regarding their drainage water cumming out frm there home and flowing through lane which makes bad odour and getting all our lane ugly with . now at this time we and all our neighbours gave a police complaint and stopped the work. as they made illegal encroachment by putting stairs on road and putting manhole in that instead the pit hole to be with-in their premises. I request you kindly to take immediate action on this
      Aug 14, 2020
      Complaint marked as Resolved 
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rajz26
        from Hyderabad, Telangana
        Jul 11, 2014
        Resolved
        Report
        Copy
        Resolved

        Address: Hyderabad, Andhra Pradesh

        Dear Sir, I'm from Sainikpuri, Secunderabad. I have applied for water connection in the year 2011, and I have done all the related payment but the HMWSSB have failed to give us water connection till date. This is one of the MOST horrible service. I have gone to the concerned area authorities for years now and I have never found any of the officers in there place for solving this issue in 3 years now. Every time i call their number and they say i'm out will check and get back to you, which they don't. Can you kindly look into this and do the needful As soon as possible. I would really appriciate if this can be solved soon. Thank You, Vijender.
        Aug 14, 2020
        Complaint marked as Resolved 
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
        Kindly let me know if you need any related details, for you to proceed to solve the issue.
        Pleas guide and Help us to solve the problem.

        Thank you,
        Vijender
        Dear Sir,

        I'm from Sainikpuri, Secunderabad.

        I have applied for water connection in the year 2011, and I have done all the related payment but the HMWSSB have failed to give us water connection till date. This is one of the MOST horrible service. I have gone to the concerned area authorities for years now and I have never found any of the officers in there place for solving this issue in 3 years now. Every time i call their number and they say i'm out will check and get back to you, which they don't. Can you kindly look into this and do the needful As soon as possible. I would really appriciate if this can be solved soon.

        Kindly let me know if you need any related details, for you to proceed to solve the issue.
        Pleas guide and Help us to solve the problem.

        Thank You,
        Vijender.
        Hello Sir,

        I was notified that " HMWSSB customer support has been notified about the posted complaint." on Jul 11, 2014.
        Today is July 28, 2014, till today no one has got in touch with me on the issue.
        Can you please look into this and speed up the issue and help in solving the issue, as soon as possible.

        Below is the intimation details for your reference.

        Complaint Status
        [Jul 11, 2014] HMWSSB customer support has been notified about the posted complaint.

        Thank you,
        Vijender
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          chinna3
          from Hyderabad, Telangana
          Jul 9, 2014
          Resolved
          Report
          Copy
          Resolved

          Address: Hyderabad, Andhra Pradesh

          Respected Sir, I am a resident of begumpet, complaint regarding sewerage leakage. Every time we complaint half work will be done and if we ask them to do it fully, they say we have other works to do. every time the same and drainage's water is blushing back into the house. Please kindly i request you to take action and do the needful to us by cleaning if properly sir. # 1-10-125/88/6/6a, Mayuri marg, Begumpet, Hyderabad 500 016. Gabriel, [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            AAGR
            from Hyderabad, Telangana
            Jul 8, 2014
            Report
            Copy

            Address: Hyderabad, Andhra Pradesh

            The unauthorized people are opening the cover of Manjeera water junction box, tapping the water with buckets and spoiling the water. The HMWSSB valve operators also not bothered about. The concerned May kindly look into and arrange to lock the cover with secured lock. Regards,
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              hafeezuddin
              Jul 4, 2014
              Resolved
              Report
              Copy
              Resolved

              Address: Hyderabad, Andhra Pradesh

              Respected Sir, We are the residents of Diamond City colony opposite pillar no 243 Rajendranagar, Sir here there is an illegal water supply daily to water tankers (address near Masjid Nayeem Afsar, diamond city colony opposite pillar no 243, near national fisheries development board Rajnendranagar) . There is lot of disturbance in our colony and we fear of water shortage also, I am requesting to the concerned authorities must look into the matter seriously and must take some prompt and necessary action to overcome the problem immediately. kindly check once as soon as possible and do the needful to stop such illegal water suply. Thanking you Residents of Diamond city colony. near national fisheries development board Opposite Pillar no 243, Rajendrangar.
              Aug 14, 2020
              Complaint marked as Resolved 
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sekharsharma
                from Hyderabad, Telangana
                Jul 1, 2014
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh

                Dear sir, booked a tanker 10days back with token number 8721.Till this date we have not received tanker.Every time they are charging 100 to 150 extra.At least we are not getting muncipal water for daily use.Kindly look into the matter and help us.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Murali1630
                  from Pune, Maharashtra
                  Jun 30, 2014
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Hyderabad, Andhra Pradesh

                  Dear Sir, I wish to Inform you that, I am from Sri Sai colony, Chintal, Balanagar Town ship area in our area so many house owners connecting motors to Manjeera connections in that reason some houses not commming water sufficiently very low speed water comming in that reason we are facing water problem. So Please check or special drive to check houses who are connected motors and punish those people. So please take the necessary action as early as possible Thanking you Sir,
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    lakshmi5
                    from Vijayawada, Andhra Pradesh
                    Jun 28, 2014
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    Respected Sir, I am G srinivas staying at HNO:- 7-1-28/4/6, shyam karan road, Lalbungalow, Ameerpet, Hyd. It seems Drinking water pipeline broken somewhere and drainage water is mixing up in drinking water. So much bad smell is coming in the drinking water and we are not able to use and drink it. I have tried so many time to complaint at customer care 155313 but no response . This is a very serious problem in our lane and our health is under trouble. Please help us by resolving this issue as soon as possible. Thanking you, G.Srinivas Rao [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      KIRTI KAPADIA
                      from Hyderabad, Telangana
                      Jun 25, 2014
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Hyderabad, Andhra Pradesh

                      Since 20 days we have not got the water, and same wanted to complain to 155313 but connection problem after they lift says we are conecting but no body come on line my can no[protected] we request you please look in this matter and inform me
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                      Since 6 months we have not got the water, and same wanted to complain was given but no respond and water bill was given

                      Please once check the scan no[protected] name P.devaki

                      H No 11-9-75/1, sweet home -II, laxinagar colony, kothapet, Road no 2, Saroornagar, HYD-50035
                      Cell no [protected].
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rehnuma
                        from Hyderabad, Telangana
                        Jun 25, 2014
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh

                        Res, sir I am residents of saber nagar 12-2-386/15. Having a problem of shortage water.since last four days I am facing a water problem.some of my neighbours getting a water some of not getting. With out water there is no life.I think you are understanding my problem.
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

                        Website not working

                        HWWSSB website is not working for many weeks - http://www.hyderabadwater.gov.in/ . Please resolve the issue.

                        Sewarage leakage from manhloe on road

                        Sir, on door no:5-1-198 old ghasmandi ranigunj secunderbad heavy water sewerage leakage on main road & public unable to move or drive over there. please send somebody to clear the sewrage line to remove water from main road. mob-[protected] heavy smell coming out, it is official area & school near by pls send immediately to take quick action for it
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nagarajan Natarajan
                          from Hyderabad, Telangana
                          Jun 24, 2014
                          Report
                          Copy

                          Address: Hyderabad, Andhra Pradesh

                          I am resident of West Deendayal nagar, Neredmet having CAN No.[protected] received contaminated water in water pipe line on 20/06/2014 due to under ground drainage work is going on, last we received water on 11/06/2014. already what we have the water also contaminated due to this type of supply, our sump forcefully cleaned and removed the entire water. When I talked with AM informed they are discussing with GHMC to clear the issue to rectify and it may take further 4 to 5 days. for because of these reasons I booked a taken vide token no. 6206 on 22/06/2014 and when I asked the concerned person on 24/06/2014 with full explanation stated that he cannot help to supply for another 48 hrs. if you need & have the money take commercial supply it will immeidately. This is a embrassing situation the GHMC & HWSSB MD has to take war foot step and clear the issue, The supplier TelePh: [protected] whi is informed to take commerial supply for domestic.

                          N.Nagarajan
                          [protected]
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pushpalatha Pilli
                            from Dhone, Andhra Pradesh
                            Jun 21, 2014
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh

                            Sir,
                            I am a resident of n.R.R.Puram colony, boraband with can no.[protected], complained about low pressure of water supply in our area, on 19/06/2014 with token no.5369. No action has been taken till now. I also booked tanker with token no.5991 under immediate booking procedure, but till now no response even for tanker booking. Are the people o[censored]r office stopped responding against complaints. Kindly either gie us water supply properly or send us tanker which was booked for domestic purpose immediately
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              neelam mane
                              from Mumbai, Maharashtra
                              Jun 16, 2014
                              Report
                              Copy

                              Address: Mumbai City, Maharashtra

                              Dear sir/madam
                              I resident of garden grove complex, sage grove bldg. Chikuwadi, borivali west. Mumbai 92.
                              Have been facing water shortage problem since 2012. We request bmc to kindly treat this matter as most urgent.

                              Thks n regards
                              Neelam mane
                              28993159
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rajuladevi
                                from Hyderabad, Telangana
                                Jun 13, 2014
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                Dear sir, i am padmavathi resident of esamia bazar h.no 4-7-502, can no[protected] sir this connection has been issued in the house number of 4-7-502, but i am the absolute owner of this house no.where as they took the bogas connection, i went so many times to boggulkunta branch .Kindly please do the needful and please take the necessary action, my contact num [protected]..,
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

                                Sewer

                                The sewer in front of my house is blocked and full due to which there is back flow of drainage water in my house.its been there in this condition for more than 3 weeks
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Govind Chilkoor
                                  from Visakhapatnam, Andhra Pradesh
                                  Jun 12, 2014
                                  Report
                                  Copy

                                  Dear Sir The water pressure/ flow to our house is low. It seems the strainer before the water meter might be choked. Can you please address this issue. Due to low flow of water we don't have sufficient water to do our daily chores and is causing lots of hurdles and extra payment for tankers. Our details are as below Name: Gopal krishna C.S CAN:[protected] Area:- Padmaraonagar, Sec-bad I would greatly appreciate if this problem is addressed promptly in view of severe summer. With Regards Gopal Krishna
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    venkateshg
                                    from Hyderabad, Andhra Pradesh
                                    Jun 7, 2014
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    Respected Sir, I am G Venkatesh staying at HNO:- 2-3-647/A/303, PremNagar, Amberpet, Hyd-13. It seems Drinking water pipeline broken somewhere and drainage water is mixing up in drinking water. So much bad smell is coming in the drinking water and we are not able to use and drink it. We already complaint many times but no response till now. This is a very serious problem in our lane and our health is under trouble. Please help us by resolving this issue as soon as possible.Venkatesh([protected])
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mallikarjuna Rao Nallari
                                      from Delhi, Delhi
                                      Jun 2, 2014
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      Sewerage(drainage) is overflowing from neighbors compound (Bhaskara Hospital)in to our Apartment, D.NO:7-1-70/a/101-to408, DK Road, Ameerpet, Hyderabad-500016. We have protested with Bhaskara Hospital, but they ignored and said that the leakage & overflow is not from their Hospital.We have booked on line complaint NO:9530.

                                      Our HMWSSB Can NO:[protected].

                                      Will the HMWSSB will do prevail and take corrective action and book the culprits?

                                      Mallikarjuna Rao N
                                      [protected]
                                      Vaishali Apartments,
                                      DK Road, Ameerpet,
                                      Hyderabad-500016.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

                                      Supply line damaged and no supply of water for the last 20 days

                                      My can no is[protected]. I am paying water bills regularly. For the last twenty days we are not receiving water for our connection due to damage of supply line. Request to repair the line and restore supply line . T VENUDHAR REDDY
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        radhanandu
                                        from Mumbai, Maharashtra
                                        May 25, 2014
                                        Report
                                        Copy

                                        Hi Iam from seethapalmandi, a pipe line of 300 dia approx passing through from kala engeering lane has provided a public tap at 2 sights ( in 1986) despite the residents in this lane has provided the domestic connections ilegaly and using the water for 6 to 8 hours with normal regular payment. and the same residents are also having the old connections.prior to 1986 from a regular pipe line for ment for connecting to residents.Hence i request the concern authorities to look into the matter and see that all the people get justice.
                                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit