Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

Dear Sir The water pressure/ flow to our house is low. It seems the strainer before the water meter might be choked. Can you please address this issue. Due to low flow of water we don't have sufficient water to do our daily chores and is causing lots of hurdles and extra payment for tankers. Our details are as below Name: Gopal krishna C.S CAN:[protected] Area:- Padmaraonagar, Sec-bad I would greatly appreciate if this problem is addressed promptly in view of severe summer. With Regards Gopal Krishna

Respected Sir, I am G Venkatesh staying at HNO:- 2-3-647/A/303, PremNagar, Amberpet, Hyd-13. It seems Drinking water pipeline broken somewhere and drainage water is mixing up in drinking water. So much bad smell is coming in the drinking water and we are not able to use and drink it. We already complaint many times but no response till now. This is a very serious problem in our lane and our health is under trouble. Please help us by resolving this issue as soon as possible.Venkatesh([protected])

Sewerage(drainage) is overflowing from neighbors compound (Bhaskara Hospital)in to our Apartment, D.NO:7-1-70/a/101-to408, DK Road, Ameerpet, Hyderabad-500016. We have protested with Bhaskara Hospital, but they ignored and said that the leakage & overflow is not from their Hospital.We have booked on line complaint NO:9530.

Our HMWSSB Can NO:[protected].

Will the HMWSSB will do prevail and take corrective action and book the culprits?

Mallikarjuna Rao N
[protected]
Vaishali Apartments,
DK Road, Ameerpet,
Hyderabad-500016.

Dt.27.05.14 Dear Sir, This is P.Lakshmi Narayana CAN No.[protected], we are not receiving water bills since the bigining, but we are paying bills regularly by online & we found that the billing is three times excess coming as per ledger, eventhough we paid total bill. Kindly look in to the matter and solve excess billing problem to enable us to make payment for further. Thanks & Regards P.Lakshmi Narayana

Hi Iam from seethapalmandi, a pipe line of 300 dia approx passing through from kala engeering lane has provided a public tap at 2 sights ( in 1986) despite the residents in this lane has provided the domestic connections ilegaly and using the water for 6 to 8 hours with normal regular payment. and the same residents are also having the old connections.prior to 1986 from a regular pipe line for ment for connecting to residents.Hence i request the concern authorities to look into the matter and see that all the people get justice.

I Rakesh Lal, CAN NO[protected], H.NO: 13-6-437/A/68 RESIDENT OF INDIRA AGAR, FLOUR MILL Sir for the past 3 years the drainge system has failed in our area, even a small rain is causing havoc.The swage water is entering our houses, risking us of various diseases.Hence i request you to solve thee problem as soon as possible

respected sir, kavita agarwal, residing # 2-4-149&150, 2-4-149&150/F1 &F2, nallagutta, Ramgopalpet, secunderabad. i have got new connection on[protected], receipt no : 2789023, application no :[protected], file no :[protected] and sanction order no :[protected]. i have no water supply from that date. plz release the water as i have lot of problem toward due to it. Thanks

I G Laxmaiah resident of 4-6-93/6/1/3, Tejaswi Nagar Conoly, Attapur, Hyderabad.CAN no:[protected].Sir since from 3 months we are facing problem with drainage smell comming from drinking water.we have already complained you about this problem but they was no response. Once again I request you to solve our problem as early as possible. G Laxmaiah ([protected])

I have 2 floors for my house bearing nos 13-6-434/B/64 and 13-6-434/B/64/1 and 2 water connections have been duly provided by HMWSSB. When I applied for the 2nd connection, I had only one telephone, so both connections have only one contact no of mine. Until last year, whenever I wanted water tanker, I used to contact Kakateeya Nagar office and I used to get the tanker, but this year I was asked to book with Central booking on phone no 155313. And when I contacted the office, I was informed that as I have 2 connections and one tel no, I have to get a new tel no added at Golconda office. When I went to Golconda office near Shaikpet nala a helpful young man tried to add the number and directed me to contact Kakateeya Nagar and when we contacted them there was no help. I tried to call Srinivas, Manager, but there was no response. Now, I request you to arrange for getting my 2nd number.noted so that I can get water tanker. MY 1st CAN No. is[protected] and tel no is [protected] and 2nd CAN No is[protected] and tel no. is [protected]. Trust expeditious action will be taken on my request and my family will be s pared the vagaries of waterless summer. I live in the ground floor and my son lives in the first floor with his family. I am a retired Professor from JNTU. Thanks S S Prabhakar Rao

respected sir This a residence of Saber Nagararea i have given n number of time complaints my house numbe ris 12-2-386/220 beside my house there is hand pump bore wel from last two years the drainage has been blocked no action has been taken for cleaning it as my complaints number is 1835 plz do the necessary thinghs in the regards as we are unable to fill water [protected]

My consumer number is, CAN :[protected].
H.No. 8-1-332/3/44, Arvind Nagar Colony, Lane No. 18, Toli Chowki, Hyderabad.

We had a water connection to our house, and around 4 months back the main water lines were changed by the HMWSSB in our colony. The HMWSSB had disconnected my line and had not connected it back with the new line laid by HMWSSB. Since then we are not getting water in our tap.

I have registered my complaint several times on the official website of HMWSSB, http://www.hyderabadwater.gov.in
but the issue has not been addressed at all. My complaint has fallen on blind eyes and deaf years of HMWSSB.

Again I appeal HMWSSB to solve my chronic problem.

Sir, we are facing drainage over flow problem for the past one year. followed up with your officials DGM AND AE several times. but no result oriented action has been taken till date. Location is Shilpa Enclave, Chanda nagar, Serilingam palli circle. Regarding this, we Raised 2 Grievances earlier as below. 1. Grievance Number: 2013-07-W034396 dt. 15.07.13 2. Grievance Number: 2013-07-W034513; dt. 16.07.13; No result oriented action has been taken till date. for the 2nd Grivance above, GHMC sent a message stating that, "the UGD line laid by HMWS & SB.Hence this subject is pertains to HMWS & SB. Contact AE, Vidya sagar". Accordingly we contacted and on the day of your visit they brought a machine and did some work. But still the problem is not solved. We again contacted AE, DGM of HMWS, but they are not able to provide an outlet due to local problems. Situation is worst now on the road No. 2C, Plot no. 52 & 53 area. kindly instruct concerned to do the needful. with regards, sreenivasula reddy pl. [protected]

I am Habeeb Mohammed R/O H.NO: 3-5-784/1/A, King kothi, Hyd. I have registered a complaint on 9 Dec 2013 (Ref # 9236), then again on 18 Dec 2013 (Ref # 9082). I am very disappointed to address that there has not been any action taken against the complaint. More over i received a SMS stating that my complaint has ben taken care and is closed when the problem with the water flow right infront of my door is still not yet fixed. Please, take a look into this matter and do the needful. Name: Habeeb Mohammed Mob: [protected] H.NO: 3-5-784/1/A, Opp: Baghdadi Travels, King kothi, Hyd - 29.

File No.[protected], On 29 November Regarding the above file number i have received a message to my mobile number [protected] for release of new water connection i visited to your office thrice regarding release of my water connection but no response.As explained above i request you to kindly release water connection at the prior. Regards, Ak Ramesh. 1-11-256/K3, ICICI Bank Lane Bhayanthpuram, Hyderabad 500016

I Ombir Singh Bhadoria a resident of Slarjung colony (9-4-86/87) near rta office, Mehdipatnam, my number is [protected]. There is a very frequent blockage in the drainage system here and there is a very bad situation over here. Main hole is damaged and drainage water flowing to my house and mixing in the water sump. I have lodge the complaint regarding this on 02 Dec 13 at kakatiya nagar office but till now no body has come to resolve the issue, the condintion is become a pathatic. So i request to the authorities to solve this problems at the earliest...

Sir I would like to draw the kind attention of the concerned authorities through the column of your esteemed newspaper towards the problem of water pipe line 6" INCH GOVT PIPE LINE(as it ended in center of the colony lane) and supply in Madhavaram nagar colony. Most of the time the taps remain dry due to the distance from the main point of supply(FROM 6" PIPE LINE) as it is far away from the residence . The supply is made only one hour in the afternoon and that to once in three days. Many residents have the same problem due to the distance from the main point of supply . In this connection we have complained to the local authorities but in vain. I, therefore, request the higher authorities to look into this matter and take necessary action immediately. Thanking you

Sir,
No drinking water supply for the past TWOmonths. H.NO. 8-3-430/88, New Ambedkar Nagar, Ammeerpet, Hyderabad - 500073 Mobile # [protected]. Can #[protected]. Please do the needful and also instruct the water releasing staff on priority to look into this concern.

Now for the last 60 days there no water supply even after repeated complaint no action from HMWSSB (Complaint # 1964 and 1969 /others raised on the same issue multiple times) ASAP .Seems the HMWSSB web sitte is not responding for lodging the complaints and customer care every time replying me that they intimated complaint to relevant in charge but every time observed complaints are closing within one day blindly without soving problems.

I request HMWSSB authorities to look into this concern and take appropriate actions ASAP. Going further if this kind of websites/customer care suport/support staff HMWSSB should be supportive to customers intead of chasing every day.

As we are surviving with Tankers since from 2 months.

Please treat this as priority and look into the issue ASAP. Appreciate your early response on this.

BR/
Anand
[protected]
Can #[protected]

RESPECTED SIR PLEASE HE INFORMED THAT MY ON LINE COMPLAIN NO 7349 DATED[protected] FOR SEWERAGE OVERFLOWS-ON THE ROAD. WAS UPDATED AS RECTIFIED BUT STIIL NO ONE CAME TO TAKE ACTION NOT IT IS 10 DAYS FROM THE REQUESTED COMPLAIN DATE NOW AGAIN I HAD RAISE ANOTHER COMPLAIN NO 7504 ON[protected] HOPE HMWSSB AUTHORITY WAKE UP AND SEE IMMEDIATELY IN THIS MATTER AS SEWERAGE WATER CONTINUES OVERFLOWING ON ROAD LANE CAUSING HEALTH HAZARD.

sir, my self mohammed ahmed from erragadda my house number is 8-4-544/74/92, sultan nagar, erragadda, hyderabad-500018.sir we have a problem of water from many days, we also change the pipelines again its repeating same.so, plzzz apply some water to drink we getting many trouble not getting water properly so, plzzz apply some water to drink..

my can no is[protected] H.no 8-5-141/12/8/6 mallikarjuna colony Road no 3,Old Bowenpally Secunderabad. I am not getting water for the last two years i.e from 6/2011. so for I have registered more than 100 (one hundred)complaints to the HMWSSB authorities.i.e complaints registered online (HMWSSB website),and by SMS to the section officer Hasmathpet ,also to the Dy Genaral Manager HMWSSB Kukatpally.and when there is no action by them I have registered complaints by Email to the Managing Director HMWSSB Khairathabad duly explaining the facts and details of all the complaints alredy made to the authorities.But no action by any of the above authorities.to this date. Inspite of the above complaints regarding no water supply the HMWSSB authorities continued to send me water charges bill every maonthdemading paymets of amount with in due date and stating that if no payment is made the water supply connection will be removed and inspite of making regular payment no water is being supplied to this date.Therfore this complaint is once again registered