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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in
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Updated: Mar 19, 2025
Complaints 920
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106
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So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 43

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H
hafeezuddin
Jul 4, 2014
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Illegal Water Supply

Address: Hyderabad, Andhra Pradesh

Respected Sir, We are the residents of Diamond City colony opposite pillar no 243 Rajendranagar, Sir here there is an illegal water supply daily to water tankers (address near Masjid Nayeem Afsar, diamond city colony opposite pillar no 243, near national fisheries development board Rajnendranagar) . There is lot of disturbance in our colony and we fear of water shortage also, I am requesting to the concerned authorities must look into...
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sekharsharma
from Hyderabad, Telangana
Jul 1, 2014
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not getting tanker after 10days also

Address: Hyderabad, Andhra Pradesh

Dear sir, booked a tanker 10days back with token number 8721.Till this date we have not received tanker.Every time they are charging 100 to 150 extra.At least we are not getting muncipal water for daily use.Kindly look into the matter and help us....
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Murali1630
from Pune, Maharashtra
Jun 30, 2014
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Connecting Motors to Manjeera water connections in our area

Address: Hyderabad, Andhra Pradesh

Dear Sir, I wish to Inform you that, I am from Sri Sai colony, Chintal, Balanagar Town ship area in our area so many house owners connecting motors to Manjeera connections in that reason some houses not commming water sufficiently very low speed water comming in that reason we are facing water problem. So Please check or special drive to check houses who are connected motors and punish those people. So please take the necessary action...
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lakshmi5
from Vijayawada, Andhra Pradesh
Jun 28, 2014
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contaminated water Problem

Address: Hyderabad, Andhra Pradesh

Respected Sir, I am G srinivas staying at HNO:- 7-1-28/4/6, shyam karan road, Lalbungalow, Ameerpet, Hyd. It seems Drinking water pipeline broken somewhere and drainage water is mixing up in drinking water. So much bad smell is coming in the drinking water and we are not able to use and drink it. I have tried so many time to complaint at customer care 155313 but no response . This is a very serious problem in our lane and our health is under...
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KIRTI KAPADIA
from Hyderabad, Telangana
Jun 25, 2014
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no water supply to our house

Address: Hyderabad, Andhra Pradesh

Since 20 days we have not got the water, and same wanted to complain to 155313 but connection problem after they lift says we are conecting but no body come on line my can no[protected] we request you please look in this matter and inform me...
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R
rehnuma
from Hyderabad, Telangana
Jun 25, 2014
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shortage of water

Address: Hyderabad, Andhra Pradesh

Res, sir I am residents of saber nagar 12-2-386/15. Having a problem of shortage water.since last four days I am facing a water problem.some of my neighbours getting a water some of not getting. With out water there is no life.I think you are understanding my problem....
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Nagarajan Natarajan
from Hyderabad, Telangana
Jun 24, 2014
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contaminated water supplied on 20/06/2014

Address: Hyderabad, Andhra Pradesh

I am resident of West Deendayal nagar, Neredmet having CAN No.[protected] received contaminated water in water pipe line on 20/06/2014 due to under ground drainage work is going on, last we received water on 11/06/2014. already what we have the water also contaminated due to this type of supply, our sump forcefully cleaned and removed the entire water. When I talked with AM informed they are discussing with GHMC to clear the issue to rectify...
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P
Pushpalatha Pilli
from Dhone, Andhra Pradesh
Jun 21, 2014
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Low pressure of water supply

Address: Hyderabad, Andhra Pradesh

Sir,
I am a resident of n.R.R.Puram colony, boraband with can no.[protected], complained about low pressure of water supply in our area, on 19/06/2014 with token no.5369. No action has been taken till now. I also booked tanker with token no.5991 under immediate booking procedure, but till now no response even for tanker booking. Are the people o[censored]r office stopped responding against complaints. Kindly either gie us water supply properly...
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N
neelam mane
from Mumbai, Maharashtra
Jun 16, 2014
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Water shortage

Address: Mumbai City, Maharashtra

Dear sir/madam
I resident of garden grove complex, sage grove bldg. Chikuwadi, borivali west. Mumbai 92.
Have been facing water shortage problem since 2012. We request bmc to kindly treat this matter as most urgent.

Thks n regards
Neelam mane
28993159...
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R
rajuladevi
from Hyderabad, Telangana
Jun 13, 2014
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illegal connection

Address: Hyderabad, Andhra Pradesh

Dear sir, i am padmavathi resident of esamia bazar h.no 4-7-502, can no[protected] sir this connection has been issued in the house number of 4-7-502, but i am the absolute owner of this house no.where as they took the bogas connection, i went so many times to boggulkunta branch .Kindly please do the needful and please take the necessary action, my contact num [protected]..,...
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Govind Chilkoor
from Visakhapatnam, Andhra Pradesh
Jun 12, 2014
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Strainer (filter) before the water meter might be choked

Dear Sir The water pressure/ flow to our house is low. It seems the strainer before the water meter might be choked. Can you please address this issue. Due to low flow of water we don't have sufficient water to do our daily chores and is causing lots of hurdles and extra payment for tankers. Our details are as below Name: Gopal krishna C.S CAN:[protected] Area:- Padmaraonagar, Sec-bad I would greatly appreciate if this problem...
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venkateshg
from Hyderabad, Andhra Pradesh
Jun 7, 2014
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Drain water mixing in Drinking water pipeline

Address: Hyderabad, Andhra Pradesh

Respected Sir, I am G Venkatesh staying at HNO:- 2-3-647/A/303, PremNagar, Amberpet, Hyd-13. It seems Drinking water pipeline broken somewhere and drainage water is mixing up in drinking water. So much bad smell is coming in the drinking water and we are not able to use and drink it. We already complaint many times but no response till now. This is a very serious problem in our lane and our health is under trouble. Please help us by resolving...
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Mallikarjuna Rao Nallari
from Delhi, Delhi
Jun 2, 2014
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Sewerage (drainage) is overflowing from neighbors compound (Bhaskara Hospital)

Address: Hyderabad, Andhra Pradesh

Sewerage(drainage) is overflowing from neighbors compound (Bhaskara Hospital)in to our Apartment, D.NO:7-1-70/a/101-to408, DK Road, Ameerpet, Hyderabad-500016. We have protested with Bhaskara Hospital, but they ignored and said that the leakage & overflow is not from their Hospital.We have booked on line complaint NO:9530.

Our HMWSSB Can NO:[protected].

Will the HMWSSB will do prevail and take corrective action...
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V
vvsprasad
from Hyderabad, Telangana
May 27, 2014
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Water bills not receiving & three times excess charging on actual billig

Address: Hyderabad, Andhra Pradesh

Dt.27.05.14 Dear Sir, This is P.Lakshmi Narayana CAN No.[protected], we are not receiving water bills since the bigining, but we are paying bills regularly by online & we found that the billing is three times excess coming as per ledger, eventhough we paid total bill. Kindly look in to the matter and solve excess billing problem to enable us to make payment for further. Thanks & Regards P.Lakshmi Narayana...
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R
radhanandu
from Mumbai, Maharashtra
May 25, 2014
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Water usage

Hi Iam from seethapalmandi, a pipe line of 300 dia approx passing through from kala engeering lane has provided a public tap at 2 sights ( in 1986) despite the residents in this lane has provided the domestic connections ilegaly and using the water for 6 to 8 hours with normal regular payment. and the same residents are also having the old connections.prior to 1986 from a regular pipe line for ment for connecting to residents.Hence i request...
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R
rakeshlal16
from Hyderabad, Telangana
May 18, 2014
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failure of drainage system in our locality

Address: Hyderabad, Andhra Pradesh

I Rakesh Lal, CAN NO[protected], H.NO: 13-6-437/A/68 RESIDENT OF INDIRA AGAR, FLOUR MILL Sir for the past 3 years the drainge system has failed in our area, even a small rain is causing havoc.The swage water is entering our houses, risking us of various diseases.Hence i request you to solve thee problem as soon as possible...
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Vikas h
from Hyderabad, Telangana
May 10, 2014
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new connection but no water supply

respected sir, kavita agarwal, residing # 2-4-149&150, 2-4-149&150/F1 &F2, nallagutta, Ramgopalpet, secunderabad. i have got new connection on[protected], receipt no : 2789023, application no :[protected], file no :[protected] and sanction order no :[protected]. i have no water supply from that date. plz release the water as i have lot of problem toward due to it. Thanks...
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G
ganded varun
from Hyderabad, Telangana
Apr 14, 2014
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drainage smell in drinking water

Address: Hyderabad, Andhra Pradesh

I G Laxmaiah resident of 4-6-93/6/1/3, Tejaswi Nagar Conoly, Attapur, Hyderabad.CAN no:[protected].Sir since from 3 months we are facing problem with drainage smell comming from drinking water.we have already complained you about this problem but they was no response. Once again I request you to solve our problem as early as possible. G Laxmaiah ([protected])...
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Prabhakar Sivudu
from Hyderabad, Andhra Pradesh
Mar 24, 2014
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Water Tanker

Address: Hyderabad, Andhra Pradesh

I have 2 floors for my house bearing nos 13-6-434/B/64 and 13-6-434/B/64/1 and 2 water connections have been duly provided by HMWSSB. When I applied for the 2nd connection, I had only one telephone, so both connections have only one contact no of mine. Until last year, whenever I wanted water tanker, I used to contact Kakateeya Nagar office and I used to get the tanker, but this year I was asked to book with Central booking on phone no 155313....
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shaikirfanuddin
from Hyderabad, Telangana
Jan 23, 2014
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complaint for drainage overflow

Address: Hyderabad, Andhra Pradesh

respected sir This a residence of Saber Nagararea i have given n number of time complaints my house numbe ris 12-2-386/220 beside my house there is hand pump bore wel from last two years the drainage has been blocked no action has been taken for cleaning it as my complaints number is 1835 plz do the necessary thinghs in the regards as we are unable to fill water [protected]...
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