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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in
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Updated: Mar 19, 2025
Complaints 920
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So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 45

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S
srinu141
from Mumbai, Maharashtra
Mar 15, 2012
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Very low pressure of drinking water supply

Address: Rangareddy, Andhra Pradesh

I, G. Ravinder, S/o G. Shivarajappa, resident of SRT 527, Sanathnagar, Hyderabad – 500018, a gated community. Of late, it is observed that drinking water is being supplied to our community considerably at a very low pressure as against the steep hike in the consumer charges/bill. As a result, I am not getting drinking water at least for drinking purpose. The reasons are many, as we all know which include insufficient rainfall, "No...
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vijaypavan
Mar 13, 2012
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No Water supply for the past 3 YEARS

Address: Andhra Pradesh

I P. V. Guru Prashanth, a resident of H.No 1-5-565/2, Plot No 369, Chetana Housing Colony, Old Alwal, Secunderabad.
My water connection number is[protected]. I am not getting a single drop of water for the past 3 years.
I made repeated oral and written complaints with HMWSSB but there is no action taken to-date.

I've been paying the bills without a single drop of water, but there is no corrective action from...
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R
Ramaswamy N
from Hyderabad/Secunderabad, Andhra Pradesh
Feb 6, 2012
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Very Low Pressure Drinking Water Supply

Address: Rangareddy, Andhra Pradesh

Dear Sir,
I am a resident of Surya Homes, a gated community, situated just opposite to Gollaguda Kamaan, Subhash Nagar, Trimulgherry. Of late, it is observed that drinking water is being supplied to our community considerably at a very very low pressure as against the steep hike in the consumer charges/bill. As a result,I am not getting drinking water at least for drinking purpose. The reasons are many, as we all know, which include...
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S
sfns2010
from Hyderabad, Telangana
Dec 29, 2011
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No water connection

Address: Andhra Pradesh

Dear Officials of HWWSSB,

My name is Sajjad. I have been residing in Friends Colony, Puppalguda since 3 years. There is a severe problem of water scarcity. The water table level has severly gone down and there is no water connection in the whole colony. I had approached the board officials, they have informed that the pipeline has been laid and the connection needs authorisation from competent authority for release of water...
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U
ubitr85
Dec 4, 2011
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low pressure of drinking water

Address: Andhra Pradesh

Dear Sir,


Our Plot No.76,Radicolony,Chintalkunta checkpost,LBnagar,Hyd-74,, Our CAN[protected]K.TRINADH),Our regular problem is Low Pressure and Uneven timings causing major problem to our plot inspite of regular complaints,problem is same,though receiving bills promptly,paying bills wellintime.But services are poor.hope,my complaint willbe attended to and addressed on permament basis.

...
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R
ramra15
from Hyderabad, Telangana
Nov 21, 2011
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Demanding for Bribe

Address: Rangareddy, Andhra Pradesh

I went to HMWS & SB office for a request. The women who is on the chair is directly demanding for bribe of Rs. 1000/- I was shocked and asked "Towards what I need to pay the money?"

She is telling, my manager will not sign without having money on his table, and we both will share this amount. If you pay the money, then only your work will be done.

I want to complain to ACB and reporters, but...
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narsinghbhansingh.rajaputhra
from Mumbai, Maharashtra
Sep 10, 2011
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no water for 15 days and before that low pressure &erratic timing

Address: Hyderabad, Andhra Pradesh

I am the resident of H.no 8-5-141/12/8/6 mallikarjuna colony oldbowenpally secunderabad my water connection no[protected] I was facing proble with low water pressure and most erratic timing of water supply for the last two and half years .I made repeated oral complaints and registered with hmwss there was no use Now for the last 15 days there no water supply even after repeated complaint no action by the water supply authoritie .the HMWSSB...
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P
prakashssssv
from Coimbatore, Tamil Nadu
Sep 4, 2011
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Irrelevant Sanction Order / Feasibility report for new water connection

Address: Rangareddy, Andhra Pradesh

File / Application no.[protected]
Sir
I am a practising advocate and r/o 29-1465/6, Kakatiya Nagar, Neredmet, Secunderabad-56, A.P. and residing in the same premises since 2005 onwards as a tenant. Our House owner Mr. KPR Vittal is working in US and staying there and occasionally visits us. During his recent visit on my persuasion he applied for new water connection vide File / Application no.[protected] dated 26/7/2011 and...
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P
prakashssssv
from Coimbatore, Tamil Nadu
Sep 4, 2011
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Delay in giving water connection

Address: Rangareddy, Andhra Pradesh

We are the tenant of H. No. 29-1465/6, Kakatiya Nagar, Neredmet Secunderabad-56 and after long waiting period and as per our request our owner applied for water connection vide Application no.[protected] dated 26/7/2011and paid all necessary charges as demanded and accordingly the HMWSSB issued work order to GB Contractor Mr. AS Raju GB No. 186 on[protected]. The said contractor laid the pipe line but is not connecting it to the supply pipe...
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B
bommepalli
from Hyderabad, Telangana
Aug 22, 2011
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Heavy fees for road cutting permission

Address: Hyderabad, Andhra Pradesh

Respected Sir/Madam,

I am resident of HNO:11-3-119,Mahmoodguda,Warasiguda,Secunderabad. Drainage for my house gets filled every 15 days and entire neighbourhood is getting impacted due to this. When gave a complaint to HWSSB they said the connection to the main from the house is not correct and it needs a change of connection. This requires a road cutting from my house to the main line which is about 3 meters (12 feet).br...
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A
Anishay
from Hyderabad, Telangana
Jul 9, 2011
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Polluted Water Supply In The Houses

Address: Hyderabad, Andhra Pradesh

Respected Sir,
We live in Hasmathpet in Bowenpally where, for the past 3 months there is no pure water supply as water is contaminated with the drainage water. We informed the officials, yet there is no proper steps taken to rectify the problem. Whenever we enquire, their reply is "Within 2-3 hours the problem will be solved & you will get water regularly". If we enquire about the water tankers they say that "Within...
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baig64sardar
from Hyderabad, Telangana
Jun 7, 2011
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CONTAMINATED WATER SUPPLY IN HASHMETPET AREA

Address: Hyderabad, Andhra Pradesh

CONTAMINATED WATER SUPPLY IN HASHMETPET AREA BY HYDERABAD WATER WORKS.

Contaminated water is supplied in Hashmetpet area of Old Bowenpally. The water pipeline is connected with drainage pipeline at some location.Since 40 days such contaminated water is supplied in Hashmetpet area.After we have complained to the concerned officers they started digging the locations where they suspect the water pipeline is connected with...
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S
sastry_mnr
from chaitanyapuri, Andhra Pradesh
Jun 4, 2011
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IRREGULAR WATER SUPPLY

Address: Hyderabad, Andhra Pradesh

IRREGULAR WATER SUPPLY AND IRREGULAR TIMINGS AND WITH NO PRESSURE AT ALL FOR THE PAST 4 MONTHS. EVEN NOT ENOUGH FOR DRINKING. REMOVED THE SUB-VALVE WHICH WAS USED TO BE ON ROAD AND RECONSTRUCTED THE VALVE NEAR A PARTICULAR INDIVIDUAL HOUSE ALLOWING THE PARTICULAR HOUSE WITH THE SUPPLY. NEARLY 6 HOUSES AND APARTMENT ARE GOING WITH OUT WATER.

EVEN LINE MEN HAS NOT HEEDED OUR REQUEST EVEN AFTER BEGGING SEVERAL DAYS AND MONTHS....
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G
G.Hanumantha Rao
from Mumbai, Maharashtra
Jun 3, 2011
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Water Bill

Address: Hyderabad, Andhra Pradesh

Dear Sir,
I had 1/2" water connection with CAN No. 61644686. I applied for 3/4" connection and the new connection was given with CAN No.[protected]. While providing new connection, they have disconnected the 1/2" old connection and was not updated their records. I am still getting SMS messages for payment of monthly water bills for CAN No. 6164486.

Could you please do the needful ?

Thank...
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M
magididurgaprasad
from Palakollu, Andhra Pradesh
May 25, 2011
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bill not received last one year

Sir,

I"m M.Vasantha my CAN Number:[protected], H.No.11-3-595/1, New Ashok Nagar, Parsigutta, Secunderbad, not recived water bill since one year, please issue the bill......
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V
vineelthota
from Guntur, Andhra Pradesh
May 20, 2011
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water supply not done

Address: Hyderabad, Andhra Pradesh

I have called to 155313 and requested for a tanker.The people have taken the address and contact number.After that they have sent me a confirmation message to my mobile.According to that my request was registered with token No:5861 and pin No: 9221. In the message they have mentioned that i will receive the water tanker in 10 hrs of requesting. From yesterday i am calling to 155313 they are not giving the answer properly. Till to day we did...
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K
KNSRIHARI
from Hyderabad, Telangana
Apr 18, 2011
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Non-updation of water bill records

Address: Hyderabad, Andhra Pradesh

Dear Sir,
Self the resident of Mallikarjunananagar, Malkajgiri, Hyderabad for last 30 years. I have taken water connection in 2002 and was paying regularly water bills. In 2009 October Municipal Authorities of Malkajgiri has transfered the services to HMWSSB. I was amazed to see they have served demand notice ofRs.9285.5 as pending amount. I provided all the receipts from the date of installation to HMWSSB. They are not updating...
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N
nmanojreddy
from Hyderabad, Telangana
Apr 17, 2011
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Low pressure or no water

Address: Hyderabad, Andhra Pradesh

Dear Sir,

There has been very low pressure or no water to domestic water supply connection to the following house no.:-Plot # 13A, Phase-2, JPN Nagar, Miyapur, Hyderabad -500049.

A lot of digging has been taking place since 10 days for a new sewage line in the colony and we have been facing acute water shortage since then. The problem was reported to the following people several times, but no action has been...
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K
kvshekar
from Surat, Gujarat
Mar 20, 2011
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irregular supply of water

Address: Andhra Pradesh

my CAN no is[protected] iam residing in HNo 20-115 dayanand nagar malkajgiri hyd 5000047 the municipal water supply is very erratic from past 10 days there is not water supply. I have personally visited the water tank situated in gautamnagar but there was no response. All other streets near my house are getting proper water supply please intervene and ensure if there is any line problem rectify and ensure proper water supply to my house.br...
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V
vinodgoudc
from Mahbubnagar, Telangana
Mar 7, 2011
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polluted drinking water

Address: Hyderabad, Andhra Pradesh

[protected]@hyderabadwater.gov.in
FROM: 04-Mar-11
RESIDENTS OF BAKARAM
WESLEY CHURCH LANE
1-7-201 TO 1-7-258
BAKARAM.

TO:
THE CHEIF GENERAL MANAGER
HMWWSB DIV-
HYDERABAD.

FEF: 1-7-201 TO 1-7-258 BAKARAM MUSHEERABAD.

SUB: POLLUTED DRINKING WATER SUPPLY

DEAR SIR,br...
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