Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

OUr appartment CAN[protected] .
WE have 2 Inches connection W4 receive hardly 10000liters alternative days. Lodged several complaints noting has been carried by HMWSSB. Token Number closed without attending 5381/ dt 02/092019 &9364 09/072017 & 9393 09/07/2019 without clearing low water pressure problems comaplintare closed.I request GM to look in this matter and clear water supply. We need permannent solution for the problem faced by us from last 6 Months.
Regards
Narasimha Chari
[protected]

Services need lot of improvement. One thing is without attending complaint closinn TOKEN is not at all acceptabel

LOT of hostals opened . so due to this we are not getting water. I request authorities to check. Some of hostels are fixing motors. I request authoroties forward compalint to squad to trace the issue.

HMWSSB — request for increase water timings

hello sir i request you please incress water supply timeings in rajiv gandhi nagar, division no. 09, bhayaganagar section

Sir,
This is to inform you that water supply in gachibowli stadium is very poor . our demand of water as per agreement is 200 kilo ltr
per day for which board had agreed to give 60% of supply i.e 120 kilo ltr water per day even if we are not getting water you are giving bill for 3600kilo ltr unit .

Hence I request u give regular supply of water or to give the bill as per actual reading.

Sami

Request for increase water timings
hello sir i request you please increase water supply timings @qty for h.no.[protected]/4/1 in gokul nagar, division no135., sainikpuri, malkajgiri.we are getting 100 liters for six members for 10 days.qty is not sufficient to survive six members.i heard some are pumping with the motors, hence we receive little qty.please verify the problem & provide sufficient water to live normally.

I, G. Ravinder, S/o G. Shivarajappa, resident of SRT 527, Sanathnagar, Hyderabad – 500018, a gated community. Of late, it is observed that drinking water is being supplied to our community considerably at a very low pressure as against the steep hike in the consumer charges/bill. As a result, I am not getting drinking water at least for drinking purpose. The reasons are many, as we all know which include insufficient rainfall, "No Water Harvesting by Citizens", etc. In spite of all these shortcomings, the Board has to inevitably consider my request and increase water pressure even by reducing the duration of water supply. Even after several reminders/ complaints, no action has been taken to resolve the issue. Moreover I am receiving the SMS alerts that the problem has already been solved. But infact the problem has not yet been resolved till date.

I once again kindly request you to look into the matter and see that the water supply pressure is increased with extended time on our area. Also request you to alter the bill connection from commercial to domestic as we are holding a very small kirana store.

Anticipating early response please.

Regards,
Ravinder.G
CAN No.[protected]

I m
Jayalakshmi
residing in Ho.no:1-4-20, Kalasiguda, Behind Minerva, Secunderabad 500003.
Terminal id:A0121
MR/AGNCY:7502
DIV/SEC:07/0642

From past 2 weeks the water is being polluted with the drianage water and its not just our house going through with this the entire lane is facing problem


please look into the matter seriously

DEAR SIR
I am residing in H no.4-1-100/3, P&T Colony, NACHARAM, hyd 500 0769(NEAR vST COLONY & eSEVA Kendra).
During this summer and till date the pressure in water supply is ver y less and we are facing hardship. This was not the case earlier. I feel this is due to more people connecting motors to their Taps. Kindly look into this and do justice to mitigate the problem to me and many local people who are also complaining the same and discourage more people resorting to this type illegal activity

V.Krishna Murty2 .

HMWSSB — water problem

we are getting problem in water supply from 15 days,please kindly solve the problem in our area, in kukatpally balaji nagar lig.

sir gd evening. iam resident of jiyaguda.in our area water is not coming properly.every body is using water motor.so please i request u to fuse off when hmws$sb tap water comes because those people who are poor how they will get drinking water if all are using water motors.the water comes once pressure are it will come every slow.there is no time maintainace of fuse off or hmws$sb water providing timings


REGARDS
VIKAS
[protected]

dear friend

just start urself - lots of people behind u.

no need to worry.

till monthly bill not received

Our can no[protected] till date water bill not received. Please do the need full. contact no [protected]

Water ..reg — Since 15 Days ..not getting water

H.No: 17-47/4/1,
Ramnagar Colony, Temple Alwal
Secundrabad-11

Dear Sir,

From last 15 days we are not getting water, we paid all the bills ... no dues..
please consider our complient...
and do the needful.... hope that we can do the same.

take this on war based complient..

Thanks
SHIVA

NO WATER SUPLY
NO WATER SUPPLY FROM 7 MONTHS MAIN PIPELINE WAS DISONNECTED REGARDING DRAINAGE WATER MIXING AT
MAIN ROAD DWARAKAPURAM (NEW DILSUKHNAGAR), DILSUKHNAGAR, HYDERABAD.

BY S. SUJATHA, 1-9-279, DWARAKAPURA, DILSUKHNAGAR, HYDERABAD
CAN :[protected]S. SUJATHA) CELL: [protected]

To
The officer
HMWSSB,
Hyderabad.
Respected Sir, Sub:- No proper Water Supply from x days.
" No Water No Bill"
Waived the all pending dues.Reg
Ref:- Can No.[protected], Token No.7850.
---

We lodge a complaint at HMWSSB, Anand Bagh, Malkajigiri& Sainikpuri, Secunderabad.We given complaint on 2.9.12.Token No.7850.after that again given complaint on 25.06-2012.
We submitted a complaint on 2010, 2011 and 2012.Even though no proper water supply.
Please go through our written complaint with HMWSSB
PROBLLEMS:
1.we will get water one time only ie., weekly.just 10 to 15 minutes.
2.very low pressure.
3 we came to know many house owners using electric motors
and taking drinking water.
4.No proper timings.
5.Concerned Line Mens/Officers not taking any intreast.
6.Others are getting water above 4 hours, for every two days.
7.Opposite line house owners/near by colonies owners are getting water frequently and above 3to4 hours.

When we lodge a complaint then only drinking water come for 10 to 1
15 minutes with low pressure.
NO WATER NO BILL Please waived of Old dues and send a sms.

Thank You.

K.S.PRAKASH.
s/O K.RAMAGOPALAM

Hmwssb — MAIN DRAINAGE LINE BLOCKED SINCE ONE WEEK IN VENKATAGIRI

MAIN DRAINAGE LINE BLOCKED SINCE ONE WEEK.IMMEDIATE ACTION REQUESTED.CLEAR MANHOLE AND REPAIR. DR.G.B.SIMPSON, H.NO.8-3-230/A/46, VENKATAGIRI, HYDERABAD-500045 PHONE NO.[protected]

HMWSSB CAN[protected], ARIFHUSEN, HN 8-2-608/51, Rd No 1), Banjara Hills, Hyderabad
1. I have not been getting water every other day at scheduled time 6-8 p.m for several days I registered at 155313 on 29/5/2014 complalint/token 9509. Received an sms that the "problem will be solved in four days"!
2. As water did not come on time, I went to HMWSSB local office on Rd No 7. Was told by a staff member that water will be released at 10 .pm. But it was not released.
3.I, a 73-year old man, had to walk 200 meters from the gate to the tap in the HMWSSB compound to fill my water bottles. The tap near the temple neither opens fully nor closes and continually leaks and wastes water.

A- PLEASE ADDRESS THESE GRIEVANCES IMMEDIATELY.
B- PLEASE PROVIDE A LOCAL 24/7 PHONE NO AT RD NO 7 HMWSSB FOR FOLLOWING UP REGISTERED COMPLAINT.
C- HMWSSB SHOULD ANNOUNCE IN THE PAPERS IF WATER SUPPLY IS GOING TO BE DELAYED, BY HOW MANY HOURS, IN WHICH AREAS.

RESPECTED SIR,
THIS IS TO BRING TO YOUR NOTICE THAT THE DRINKING WATER SUPPLY TO OUR COLONY IN UTTAM NAGAR, WHERE AS THE ADJACENT COLONIES, CHANAKYAPURI, RADHAKRISHNA NAGAR COLONIES GET REGULAR WATER ONCE IN THREE DAYS, FOR TWO TO THREE HOURS. THE ISSUE OF WATER DISTRIBUTION WAS BROUGHT TO THE NOTICE OF HIGHER AUTHORITIES, WHO ISSUED ORDERS TO KEEP A RECORD OF WATER SUPPLY DETAILS WITH TIMING RECORDED WITH THE WELFARE ASSOCIATION FOR WHICH THE CONCERNED MANAGER AT THE CHANAKYAPURI COLONY ACCEPTED A COUPLE OF MONTHS BACK. THE WATER SUPPLY IN OUR COLONY IS SLATED ONCE IN FIVE DAYS FOR WHICH THERE IS RESENTMENT AMONG THE COLONY MEMBERS, WHICH THE COLONY MEMBERS EXPRESSED VERBALLY SEVERAL TIMES.THE CONCERNED MANAGER IT SEEMS IS INTENTIONALLY TROUBLING THE RESIDENTS FOR PROTESTING AGAINST HIM. THE WATER SUPPLY IN THE LAST WEEK ON 20 JAN 2015 LASTED ONLY 45 MINUTES, THE RESIDENTS WERE FORCED TO PROTEST AFTER WHICH THE WATER WAS RELEASED FOR THE SECOND TIME FOR A PERIOD OF ONE HOUR.
THE NEXT DATE FOR SUPPLY WAS SLATED ON 25 JAN 2015 WHICH WAS NOT DONE AND WHEN ASKED THEY SAID THAT THERE IS A PROBLEM WITH THE PUMPING MOTOR.
I KINDLY REQUEST YOU TO GIVE SPECIFIC INSTRUCTIONS TO THE HMWSSB TO STOP DISCRIMINATION AND FOLLOW UNIFORMITY DEPENDING ON THE WATER AVAILABILITY.

( K RAGHAVENDRA RAO )
GENERAL SECRETARY
UTTAM NAGAR WELFARE ASSOCIATION

RESPECTED SIR,
THIS IS TO BRING TO YOUR NOTICE THAT THE DRINKING WATER SUPPLY TO OUR COLONY IN UTTAM NAGAR, WHERE AS THE ADJACENT COLONIES, CHANAKYAPURI, RADHAKRISHNA NAGAR COLONIES GET REGULAR WATER ONCE IN THREE DAYS, FOR TWO TO THREE HOURS. THE ISSUE OF WATER DISTRIBUTION WAS BROUGHT TO THE NOTICE OF HIGHER AUTHORITIES, WHO ISSUED ORDERS TO KEEP A RECORD OF WATER SUPPLY DETAILS WITH TIMING RECORDED WITH THE WELFARE ASSOCIATION FOR WHICH THE CONCERNED MANAGER AT THE CHANAKYAPURI COLONY ACCEPTED A COUPLE OF MONTHS BACK. THE WATER SUPPLY IN OUR COLONY IS SLATED ONCE IN FIVE DAYS FOR WHICH THERE IS RESENTMENT AMONG THE COLONY MEMBERS, WHICH THE COLONY MEMBERS EXPRESSED VERBALLY SEVERAL TIMES.THE CONCERNED MANAGER IT SEEMS IS INTENTIONALLY TROUBLING THE RESIDENTS FOR PROTESTING AGAINST HIM. THE WATER SUPPLY IN THE LAST WEEK ON 20 JAN 2015 LASTED ONLY 45 MINUTES, THE RESIDENTS WERE FORCED TO PROTEST AFTER WHICH THE WATER WAS RELEASED FOR THE SECOND TIME FOR A PERIOD OF ONE HOUR.
THE NEXT DATE FOR SUPPLY WAS SLATED ON 25 JAN 2015 WHICH WAS NOT DONE AND WHEN ASKED THEY SAID THAT THERE IS A PROBLEM WITH THE PUMPING MOTOR.
I KINDLY REQUEST YOU TO GIVE SPECIFIC INSTRUCTIONS TO THE HMWSSB TO STOP DISCRIMINATION AND FOLLOW UNIFORMITY DEPENDING ON THE WATER AVAILABILITY.

( K RAGHAVENDRA RAO )
GENERAL SECRETARY
UTTAM NAGAR WELFARE ASSOCIATION MOB NO>[protected]

sir,
we have been supplied a quantity of 20 to 25 kl per month
with CAN no:[protected] and every month we are paying around Rs:215/- to 250 /- per month and there is no irregularity in payment, But, now we have received an water bill amount of Rs:1158.25/- through SMS for the month of september - 2014(including arrears) i request you to kindly see that the difference in bill and do the favor at an earliest for which act i may be grateful to you

Sir,
I am K. Purnachandra Rao, R/o H.No. 40-343, Plot 146 B, Jawahar Nagar, Moula Ali, Hyderabad - 500 040 falls under Sainikapuri Division. My CAN No. is[protected]. Every year I used to pay yearly water charges at a time as an advance. Similarly I have paid yearly water charges of Rs. 3, 000/- as an advance through online on 06.04.2015 vide Transaction reference No. CUPG[protected] dt. 06.04.2015

However, I have received a SMS message to my Mobile ([protected]) registered with you, that your water bill for the of April, 2015 is due. Hence, requested to kindly look into the matter and arrange to settle the issue.

My e-mail address is: [protected]@yahoo.co.in

Regards
K. Purnachandra Rao

can 616344140

Tap water polluted with drainage water, very low pressure since two years. Till today no action taken.

Sir,
I am representing past 2 years regarding converting water supply category from commercial to domestic since there is no commercial establishment in the premises of house bearing
no.8-2-616/R/A Road no.11, Banjarahills, HYD. Instead of considering our request objectively & effect the change, instead concerned official ordered disconnection of water supply a year ago at the same time the water board has no hesitation in raising water bill with out any supply irrationally & demanding clearing the imaginary due before considering the issue. In a vein attempt to overcome the pending issue we have cleared the Bill.no.81828607 Dot 4-12 2017 & registered our grievance online which has acknowledged with an assurance that our complaints will be sorted with in 10 days but so nothing has been done & fresh bill has been raised with out our grievance is sorted.
Out of desperation I have approached the concerned officer to whom I have submitted 2 earlier application regarding this issue but the concern officer seems to be least interested in consumer cause with some underlaying prejudice . I have referred regarding registering online complaint which they expressed it as waste of time and sought an application once again with a photograph of the building & installing new meter which was complied & submitted to the concern .
Even after elapse of 45 days nothing seems to be move & it customary on the part of this office not to issue any acknowledgement to shirk any responsibility. Every time when approached they ask for a fresh application & we fallows her dictates each time with much reservation with her irrational attitude.
Now once again I have made an application to the officer on 10.2.2018, which was directed to SR nagar range the copy I am adding the image of it.
I hope the responsible authorities to the need full at least now seriously.

With regards
Dr.T.Goverdhan,
[protected]

Sir
My house in uder construction last 2 years, we are using borewell water pump for construction, but am getting water bill extremely high, this month also i got water bill 1256.00RS which i paid already. the water bill should come minimum right ?
my can #[protected].
HNO.144/C, , SANTOSH NAGAR, 500059
kindly check, do needfull & reply me on my email: [protected]@yahoo.com
Thanks.

I have booked the tanker by calling 155313(anyway this number never works for first 10 times, your are lucky if get the line after 10 -20 times). After that they have sent me a confirmation message to my mobile.According to that my request was registered with token No:5806. In the message they have mentioned that i will receive the water tanker in 10 hrs of requesting. After 4 days also they have sent the tanker and I called Mr. Ravinder(madhapur dev super wiser). His answer was, after booking it takes 5-6 days or some times even more, if you want you can complain any where. As as responsible super wiser is giving such a blunt answer. They know that higher authorities are not responding for any customer complaints and there is no proper complaint mechanism and feed back. Why dont it be very thing ONLINE, what is the current booking number serviced. so that we will come to know when we will get the tanker. Every one know they sell privately 1 tanker for 700-800/-. Please respond to this compliant.

connection without bill

As our neighbor is using water from previous four to five years without paying any bill amount.there door no - 1-29194, jai jawan colony, kapra, ecil post hyderabad.

Sir,

I am a resident of Nacharam area. In our Street Most of the house owners attached a motor to the Municipal Tap connection due to this in our house we are not getting the minimum pressure hence we are unable to get water from last few months. In this connection I have already registered a grievance call but till date there is no response from you. I am surprised to note that how all these people have attached unauthorized motor connection to the municipal water tap. Is it not an offence. My request is kindly send some people for inspection and do justice to us.

C Sreenivas,
4-7-13/57,
Street No.4,
Sri Raghavendra Nagar
Nacharam, Hyderabad
Mobile no.[protected]

Hyderabad Metropolitan Water Supply & Sewerage Board — No Water for past one month

Hi Respected Sir,
I am Residing at 4-7-273, Esamia Bazar, Koti. Our locality is not getting drinking water from past one month. Please treat this as urgent and let me know that updated status of the same

Thanks for understanding,
N. Krishna Murthy.
Senior Advocate.
Hyderabad.

Hyderabad Metropolitan Water Supply & Sewerage Board — Non-Receipt of the Water Bill

Hi,
For our Apartment HIG-359, RAJA NIVAS , we have not received the water bill for the last 8-9 months , i had been to HMWSSB office and filed a complaint and the complaint number is 9142 . It was closed and no one took action to generate a bill for us . Please help here to address the issue. Consumer number is[protected].



REgards,
vamsi