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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Updated: Mar 19, 2025
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So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 46

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S
sheshank
from Pune, Maharashtra
Feb 23, 2011
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Drainage Water

Address: Hyderabad, Andhra Pradesh

Respected Sir,

I am S.Sheshank Resident of Hyderabad address is H.No.21-3-293, Petla Burj,Near High Court,Hyderabad-500002. Since from last one month i am observing out drinking water is coming drainage water might be it seems very bad for all. so kindly i am requesting take necessary action for that.

Thanks & Regards,
S.Sheshank
[protected]...
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S
syedmazher
from Hyderabad, Telangana
Feb 2, 2011
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POLLUTED WATER

Address: Andhra Pradesh

polluted water

respected sir we residency in gurumurthy nagar under ghmc division no 131 quthbullapur mla consituency hyderabad , under HMWSSB division no 12 adarsh nagar section we have facing problem too long time in polluted water we are all pwople given complaints somany times and one day general manager division 12 and others officers are visit here and he is get promise we are changed this pvc pipeline within one months...
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S
saijed
Dec 11, 2010
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Drainage problem

Address: Hyderabad, Andhra Pradesh

dear sirs,
in chirag ali lane near little flower school, the drainage problem is persistant. municipal authorities have allowed major restaurants like, Bawarchi, SG comfort and Mercure to operate. the drainage line already had problems in the bylanes of this area.

after pertmitting restuarants HMWS&SB have never upgraded the sewer lines, the drains are choked regularly, upon cleaning what comes out of the clogged...
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suhas kumar
from Pune, Maharashtra
Nov 29, 2010
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Erratic Timing of Water Supply @03:00AM

Address: Rangareddy, Andhra Pradesh

Dear Sir,
I, undersigned L.SUHAS KUMAR resident of Pochammabagh Colony Mandal:Saroornagar HYDERABAD facing a severe problem of Erratic Timing of Water supply very Early in the Morning i.e,03:00AM in the morning.
So,please consider my problem and solve it as early as possible.
Yours Sincerely,
...
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P
pearlsangeetha
from Hyderabad, Telangana
Nov 2, 2010
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Contaminated Drinking water in your area.

Address: Hyderabad, Andhra Pradesh

Respected Sir,

This is to bring to your kind notice that for the past two days we are getting contaminated/drainage water for drinking purpose. We feel that due to faulty/broken pipeline the drainage water is being mixed with drinking water.

Please see that the concerned authority takes immediate action before people start dying in our area by drinking this contaminated water.

An early action...
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A
agamksharma
from Hyderabad, Telangana
Oct 2, 2010
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Very little to negligible water supply

Address: Hyderabad, Andhra Pradesh

It has been noted that for the past 3 to 4 months, the water supply to the area of Vivekanand Nagar, in Shapur Nagar, has been reduced intentionally or unintentionally, unclear, and the residents are having a tough time dealing with the situation. Numerous complaints lodged with the water department local authorities has gone to the deaf ear and no action has been taking so far. It looks like now the department is only meant for collection...
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T
t vinod kumar
from Hyderabad, Telangana
Sep 25, 2010
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sewage problem

Address: Andhra Pradesh

I, T.VinodKumar in the capacity of secretary of our apartments i.e SHANTIBAGH APARTMENTS,opp.to country club,Begumpet would like to bring to the notice of the concerned officials that our complex is consisting of 280 flats with nearly 1500 residents.Since one year we are facing frequent overflowing problem of drainage out side our complex, the complex is situated in low lying area and entire dirt is entering our coplex and going in to the...
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syed mazher
from Hyderabad, Telangana
Aug 23, 2010
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Low pressure water

Address: Rangareddy, Andhra Pradesh

Respected sir/madam
as i residence of gurumurthynagar GHMC division no 131 Quthbullapur assembly consituency sir we are facing low pressure water problem and polluted water in our residence area gyrumurthy nagar sir me i given a complaints so many times through phone calls our area managar and linemen but nobody is not given any response sir area linemen Mr narsimha is drunk alchol early hours because he is not working job properly...
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vjserene
from Delhi, Delhi
Aug 19, 2010
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HALF AN HOUR WATER SUPPLY AND IRREGULAR TIMINGS

Address: Hyderabad, Andhra Pradesh

Sir,
I am a resident of Gadwal Rani Compound, Nampally station road. I would like to bring to your notice that the water supply is only for half an hour alternate days. It is very difficult for us as we have no other source of water facility. The timings are very irregular and the whole day is spent in waiting for water alone. I am a working woman and it is highly impossible for me to apply leave only to fill water. I hope your department...
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R
raghu007
from Mumbai, Maharashtra
Jul 13, 2010
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no water from 2 months

Address: Hyderabad, Andhra Pradesh

sir, really poor sevice when it comes 2 water supply 2 door number 15-4-357, osman shahi, gowliguda chaman, hyd-500012, water tanker also comes irregularly and tanker driver demands money whenever he comes with the water tanker plz contact me on [protected] so, kindly look into the matter seriously...
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S
ssambrani
from Hyderabad, Telangana
Jul 9, 2010
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ERRATIC WATER SUPPLY TIMINGS

Address: Hyderabad, Andhra Pradesh

Hello,

We are facing severe problems with the water supply. Neither the amount of time nor the timings are certain. Water is being supplied on an alternate basis that too for only about an hour. The timings vary every second day. One day the supply is in the morning around 9 am and on the other occasion it is in the late evening after 9 pm and today we received after 1 am in the night. THIS IS A SERIOUS PROBLEM AND HAS TO BE...
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S
sudharani p
from Hyderabad, Telangana
Jun 20, 2010
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NO WATER SUPPLY

Address: Rangareddy, Andhra Pradesh

NO WATER SUPPLY FOR TEN DAYS IRREGULAR WATER SUPPLY AT
SAI NAGAR COLONY RISALABAZAR MACHA BOLARUM

BY P SUDHARANI ,2-9-50/7A,SAI NAGAR COLNY SECUNDERABAD-10
CAN[protected]...
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N C Narasimha Chary
from Hyderabad, Telangana
Mar 13, 2010
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Sewerage Cess

Dt 13.01.10

To
The Officer
Grievance cell
HMWS & SB
Hyderabad.

Sir,

Sub:- Sewerage cess –reg
Ref:- CAN[protected]

I Mr. N C Narasimha Chary resident of Plot No 14, Vivek Nagar Colny, Jillelaguda,
Saroornagar Manadal, we taken water connection under SAHEBNAGAR DIVION on 13.01.2010 and appreciable that HMWS started giving...
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S
Sudarsan Ready
from Hyderabad, Telangana
Jan 29, 2010
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bills not received/misuse of water

Venkateshwara enclave colony in jedimetla village near suchitra circle (Hyderabad)under Shapoornagar section Hmwssb is not receiving bills for the drinking water provided by the water board ever since we received connection. Now it is over 2 Years the whole colony has not yet paid any bills till now(atleast minimum monthly tarriff). Few have not yet connected water meters yet. Moreover few residents on the main road have taken direct connection...
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N
narsimha
from Hyderabad, Telangana
Oct 7, 2009
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FILE NO. 2009-8-967

Hello sir / madam namaskaram
i appliad for new water connection, paid all amount, our FILE NO.[protected],
till the date[protected], the connection was not given to us, i request you sir please
inform about our problee to consult officer of DIVISION NO. 09, BHAYAGA NAGAR SECTION,
Request new connection at RAJIV GANDHI NAGAR.
I you will clear problee as soon as possible...
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K
K KESHAVAN
from Hyderabad, Telangana
Mar 25, 2009
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Drainage water overflowing into Drinking water sump

Drainage water has been overflowing into Drinking water sump at H. No. 7-1-211/47, Shivbagh Colony, Ameerpet, Hyderabad -16 for past 20 days. Even though MCH authorities have been informed by at least 5 phone calls daily, no proper action has been taken. Please do the needful before it becomes an uncontrollable Public Health problem....
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A. Raja Gopala Rao
from Gurgaon, Haryana
Jan 9, 2009
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Overflow of Drainage

Dear Sir,
We have been giving complainets regarding the overflowing/ blocked drainange at our house Plot no. 1-3- 183/40/101, SBI colony, new bakaram, Gandhinagar, kavadiguda, hyderabad - 500080, at HMWSSB - Boats club office, they have registerd the complainet in the register on 1st Jan'09 and marked it as problem solved, without even visiting the site. Even after daily followup and calls, they say they will come but no one...
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M
M.S.R.Murthy
from Chennai, Tamil Nadu
Sep 19, 2008
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no water supply

I am a resident of 1-18-46/3, M.E.S. Colony, Alwal, secunderabad - 500015. There has been no water supply in our area since[protected]. I have made several visits to the local water supply office, but no action has been taken. Today i have registered my complaint in writing and also spoken to the local water supply supervisor (chandrasekhar reddy) and the assistant engineer (venkateswar rao). i have not got any assured replies from them....
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M
mohammed younus
from Pune, Maharashtra
Apr 21, 2008
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NO WATER

RESPECTED SIR,
I AM THE LOCAL OF THE BORABANDA, RAJ NAGAR, HOUSE NUMBER 8-4-370/57. IN OUR LOCALITY THERE IS NOT PROPER WATER SUPPLY FROM SINCE LAST THREE -FOUR MONTHS .WE HAVE GIVEN THE COMPLAINTS TO 155313 THE RESPECTED OFFICE AND THE COMPLAINT NUMBER IS [8968 ].THERE ARE NOT TAKING ANY ACTION REGUDING THIS PROBLEM SO PLEASE WE ARE REQUESTING YOU TO TAKE ANY ACTION FOR THIS WE ARE SUFFERING FOR THIS AND DRINKING THE BORE AND WELL...
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Uma Sganker Pydimarry
from Hyderabad, Telangana
Jan 24, 2008
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Erratic drinking water supply.

I am a resident of Sivapuri, Malkajgiri. This is to inform the concerned officials that the supply of drinking water to our area is very erratic. The last supply was on 21/1/2008 and it is 5 days since we received water. There is hardly any ground water in our area and hence most of the residents depend only on the municipal water supplied once in three days. Of late, even this supply is very erratic and we are not aware of the timings...
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