Hyundai Motor India Complaints & Reviews

Dear sir, i l p bhalerao br. Manager, bank of maharashtra, hingoli (Phone no.[protected]) booked grand i 10 automatic to jaya hyundai, nanded by remitting rs 10000 by utr no mahbh[protected] on date 18.6.19. But sales officer, mr. Vishal express unavailability of automatic car. So assured to return amt. Within 8 days. But even after 100 reminders, they are not returning rs.10000+ int. For 45 days+mental harassment.
Meanwhile i purchased automatic car from 'paraskar auto world, akola (Chassis no. Mal851cmkm995606.
So i request you to instruct jaya hyundai to rs 10000+ int for 45 days+mental harassment compensation.

I had bought an i10 magna car 2 years back in exchange of my old i10 from hyundai motor plaza. The sales person promised to give me delivery receipt of the old car within a month. The showroom closed down and the car has been sold off by hyundai, but it has not been transferred in the buyers name. I just got a challan for a traffic violation and came to know that the car is still in my name. After numerous calls and e mails hyundai has not reverted back. This is gross negligience on behalf of the company. I have no other option left but to file a police complaint.

I own a hyndai i20 sports in which i faced following issue-

1. I have parked my vehicle in my garage on 19 june 2019 as usually in running condition.

2. On the next morning i try to start my car, but it doesn't start.

3. I called your technician, and he informed that it is not starting as it's key is broken (Which was in this state since last few days), and required key replacement.

4. I ordered for the new key. After around 10 days, your techinician arrived with new key, but my car still not started with new key. He has taken my car to garage. Again after around 10 days, i have been informed that my ecm is not working which cost a lot.

My point of grievience are as below-

1. Why technician didn't check my car with gds before recommonding replacement of key.

2. If he is so much sure abt replacement of key, than why he has done any other action (Opening of ecm) without applying gds in front of me.

3. As informed now by dealers high end learnet technician about rusting of pin no 47 of ecm, so whether company will answer how water can enter inside coupling of ecm to rust pin of ecm?

4. Now, how can i be sure that ecm pin is not broken due to mishandling or carelessness of techinician?

5. As it was mentioned in your mail, that i need to replace ecm on my cost, so i strongly disagree to accept that my car was not starting due to error in ecm.

I have received very unprofessional mails from dealer in reply which is as below-

Dear sir,

As per your below points regarding your vehicle complain i will clear you query by point to point.

1. Why your technician didn't check my car with gds before recommending0 replacement of key.

Technician go to your home and check, the condition of vehicle is not started and check immobilizer key are not working because of remote key are damage, so he suggest you that key replacement are required okk.

2. If he is so much sure about replacement of key, than why he has done any other action (Opening of ecm) without applying gds in front of me.

Sir first your remote key are damage and not working, so he suggest for replacement of key and second gds are not sending out side of the workshop because all technician are not authorized for use gds and before new key teaching the process is to send all detail of vehicle and photo of vin for immobilizer key code and then teaching are done by senior technician.in teaching time in vehicle error shows that ecm are not responding so senior technician will check ecm.

3. As informed now by your high end learnet technician about rusting of pin no 47 of ecm, so whether company will answer how water can enter inside coupling of ecm to rust pin of ecm?

First you are answer able to how water or rusting are coming because at the time of diagnosis by technicain ecm are not responding so technician remove ecm coupler and check rusting and water show and he take a pic also kindly find the attach pic.

4. Now, how can i be sure that ecm pin is not broken due to mishandling or carelessness of techinician?

Sir we serviced almost 400 vehicle monthly and running our dealership last two years everyday or twice a day key teaching coding ecm replacement service and many more working are done by senior technician, so i am sure for my technician are remove ecm coupler carefully because of we are working daily this kind of job.

5. As it was mentioned in your mail, that i need to replace ecm on my cost, so i strongly disagree to accept that my car was not starting due to error in ecm.

This is your wish to do replace ecm or not and we are not help you because of your vehicle are not covered under warranty.

And one thing sir, your vehicle are not in starting position at the time of vehicle come in our workshop.

Now i have some solid proofs of negligence by dealer on their so called monthly serviced vehicle.

I request the higher authorities to look into the matter to stop spoiling their brand image by such kind of attitude.

Dear hyundai

I am santhosh from chennai

I bought an hyundai venue sx (O) 1.4 crdi diesel variant of top end model on 4th july 2019

While change an spare wheel for rr lh tyre for some issue i notice the spare tyre is given smaller size than an actual size of tyre

Actual 4 wheels tyre size is 215/60 r16
Spare wheel tyre size is 195/65 r 15

After seeing this i am really disappointed on the hyundai performance and dealing customers

Point 1
We bought the vehicle of cost rs.13.25 lacs and giving smaller size of tyre of spare shows how the hyundai is trying to cost cut and save money for them and tyre cost difference would be only rs.500, if needed the customer would paid the same to provide the same tyre for spare

Point 2
How the hyundai is going to assure the customer safety on providing an smaller size of tyre on spare. While driving in the road with 3 big size tyre and one small size tyre

Point 3
Due to smaller size of tyre the other tyres may get wear and tear very quickly

Required an clear explanation why hyundai taken this decision and i am even ready to pay additional cost but i need an same size tyre for spare also
I am ready to pay an additional cost also but i need an same size tyre

Attached the photo of both wheel
Attache photos after fitting spare wheel - feeling awkward seeing the vehicle and feeling bad to drive the car

My car is only 6 years old and has run only 46 k but eps problem is coming from last 15 days. When i switch onn the ignition the eps suddenly give a jerk to the staring wheel and eps notification light occurs on dashboard. Then i have to restarts the engine at least 20 times to starts eps working. Don't know when it will stop working. I personally believe the hyundai should recall the cars and get the work done.

Sir, i was booked venue sx gdi turbo denim blue, from nellore (Ap). Dealer said that
"denim blue car is taking too late to delivery,"my booking ref no is[protected]. Date of booking on 09/06/2019. Plz kindly resolve my issue, and send denim blue turbo sx car as early as possible. Nearly 50 days are over.
In nellore exept denim blue cars, all colour cars delivered.

Dear hyundai,
This email i'm writing to you on account o[censored]nsatisfactory repair work, service & overall unpleasant experience with panki workshop, khanna hyundai, kanpur, for my wife's car pb35p 0465, which i had given to them for repair & servicing.
Firstly, they took hell lot of time, around a month. Agreed that insurance approval was involved but even after getting the approval on 04 july 19, i could get my car only on 18 july 19!!!
Secondly, the repair work done is unsatisfactory. The alignment was not done. (Their executive saying their printer wasnt working that day!!!). Denting work not done satisfactorily wih gap between the body on rear left side. Front number plate is broken during repair work.
Thirdly, the servicing wasnt done properly. When i went to pick up the car, it wasnt vaccum cleaned till then, i had to tell them to do it. One rivet under front bumper wasnt fit. Front bonnet wasnt cleaned properly and had mud stuck up.
Fourthly, on requesting them to pick up the car for these defect rectification. My car isnt being picked up. I dont have free time to devote on my car only, got other work to do also.
Fifthly, their executive dont pick up phone at times, dont stick true to their word. This kind o[censored]nprofessional behaviour is least expected.
Considering my above bad experience, i request you to either compensate me financially for my avoidable loss of time, money & energy on this isue. Or get these defects rectified by some other agency.
'no thanx' as of now.
Further, on 28th july, sunday, though they ve picked up my car for rectification of above defects and returned it, but on collecting the car i see that central lock is not working. Allso the door light in dashboard is on, even on closing all doors??
The driver who left the car acknowledged that this was noticed at the service centre. Iam amazed to think why it wasnot rectified there and how could my car develop new new problems on visiting khanna hyundai, panki, kanpur. Thhough theyve assured to get it rectified tomorrow but in the whole process im getting harassed as i cannot use my car it cannot be locked!!!
Please khanna hyundai

Hyundai motor india — car venue

1 review
10-4b telugu church cross, navadhi, hosur, india
Ar arockia baskaran on jul 19, 2019
Mark as resolved

I have booked for venue on 25th may 2019. Original waiting period said was 6 weeks.
But delivery has not been made yet. And the worst part is that himavashini motors at hosur say that they can not give a date for delivery of vehicle even after two months of waiting. They advised me not to make full payment untill they give date.
I only wonder if this is the good practice of hyundai or dealer.
Customer s are kept at bay. As a customer i feel the delivery is mismanaged at the whims and fans of the dealer.

The service centre servicers are not doing their work efficiently. The servicers are not speaking in a proper manner. I am a consumer of your product from 10 years. The reputation of the company may be lost due to the servicers. Servicers are not doing what we want and instead they take their own decisions. Hope you understand our problem and take a serious action.
Thank you.

I have owned a hyundai santro car reg no-or-02-bb-5634 since[protected], recently on 09th june-2019 i had given the car to your utkal hyundai show room, pahala-bhubaneswar service center following some starting problem, causing disruption current flow/supply to the battery, charge down of battery even while running/ sound in back sock observers on even while running on plane roads / and normal check up. The vehicle was under the ownership of executive mr kajal @ [protected] with supervision of mr prafulla @ [protected].
To my surprise the vehicle was kept for 13 days[protected] to[protected] as i have been reported that some starting coil was not available for replacement and the same is ordered. Finally i received the car on 22nd-june-19 - bill no - b[protected]/ro no - r[protected], and i have been assured that all the problems have been taken care of and starting problem has been resolved.
Sorry to put a note that on 16th july 2019, i was again stocked of in the traffic due to starting problem, the same problem occurred again as i had to push my car to get started and reached home at one-go. When it stopped it never started again. On the same date i had called mr prafulla (Sr srvice inchage @ [protected]) at 15:13 and at 15:14, where in he has assured to send the staff to pick up the vehicle within half an hour as it was not starting. Again i had called mr prafulla @ 16.42 hrs as i was waiting for the vehicle to be sent to the service station till my last call on 19:13 when he did not pick my calls. And to my surprise i had never received a call back from your end, and even he did not respond to my calls on 17th july @ 13:25 and again at 15:12, and till date my vehicle is kept un attended (Attaching the call details for your ref)
You are hereby requested to take up the matter properly as even after keeping my vehicle for about 13 days and assuring me that the starting problem has been resolved, how come i face the same problem within 01 month's time and even to the worst, your representatives are not responding to the calls.
This is the worst experience after choosing hyundai for last 10 years, and i have no choice but to escalate the matter to your end to get proper justice.

Awaiting an early response from your end.

Thanks,
Sailesh
Mob-[protected] / [protected]

Dear sir/madam,

I had booked hyundai veneue sx on 04/07/2019 from your dealer popular hyundai, thrissur, kerala. While booking the showroom executive mrs. Soumya told to me that after receiving ex show room price they will be able to deliver the car immediately and everyday i had received calls from mrs. Soumya for paying the ex showroom price and i paid the ex-showroom price on 11/07/2019.

I had raised the ex show room price by three ways

1. Taken loan from bank

2. My own fund

3. Old car sold

After reciving the payment mr soumya confirmed the payment and informed they can deliver the car with in one week or 10 days maximum and also we can aviod the price hike after 20th of this month.

After the payment of the car she is avoiding the calls for ward the number of her manager mr. Jojo, when i contacted mr. Jojo and he also confimred the delivery of the carl will happend before 23 rd of this month. Now on 25th of july the latest update from the manager is that the car is not available for delivery and not in a position to tell a exat date of delivery moreover he also intimated to pay the revised price which i need to pay extra 20000 for kerala flood relief tax &as per the new price hike of hyndai. Iam also paying the interest of the vehicle loan without the car has delivered.

I was really disappointed with the way things are moving around which things are currently treating in very unprofessional way. Through mail dealership confimd they dnt hav vehicle to delivery. Then what i the need to collect full amt from me..??? And the are ready to refund but i need to pay loan cancellation charges to bank, that will not be given by the dealership, i will again loss 3000 rs from my side..

Expecting a quicker replay and much more professional approach.

Thanks & regards.

Aju. C. J

[protected]
[protected]@live.com

25/07/2019 at 08:50 pm my car i20 sportz plus 1.2 suddenly my car got accident and collided with the tree and air back not open, the stairing collided my chestj, i am injured seriously, please take a action hyundai company' your faithful-sohanlal s/o shree ramesh chander vpo_ khanda teh-alewa distt - jind (Haryana) moblie nomber-[protected] thank you

Morani hyundai jaipur extremely poor services, i went there for minor service, they suggested that u have zero dep insurance from tata, u will get extra claim as well, they manipulated the story claimed those things which was not required and their bill raised to more than 70-75 thousand rupees.
They took 15 days to manipulate the things, they argued that insurance survivor has to oblised so u have to keep patience, when i denied then they said that they will manage through parts claim. Whole story was manipulated. No responsible person to take care of things.
By such things hyundai brand is hampered kindly take care of dealers as well their staff.
Deepak choudhary
[protected]

I have given rs. 21000 for the booking of hyundai venue, which had been done on the date[protected]. But due to gap of one month we had to cancel the booking. According to the terms and conditions the hyundai is bound to pay within 15 days. But the head of the riddhi hyundai bikaner named amit tak has been dodging me since 2 months. Everytime i call him for the process he says that it would be done in few days and keep expanding the date. Also as per there new hyundai policy i was entitled to hundred percent of the advance in the event of cancellation. Please handle the issue and make them pay me ASAP.

Hi,

This is about hyundai showroom with name 'bohra vehicles pvt. Ltd.' on neelam bata road faridabad haryana.

I went to purchase an old car due to my financial condition and booked chevrolet beat no. Hr 29ah7028 on 21 july 2019. They charged me 21000 but the next i went for cancellation of booking as this car does not have services in india.

Now they are charging 5000 rupees from the cancellation charges and now till date 25 july 2019 also they have not refunded my money.

For new cars they are charging 3000 only and for old cars by which conditions i don't know they are charging 5000.

I think they are destroying the brand name of hyundai also.

Even when i communicated with general manager of showroom he said go wherever you want to complain please do it.

I don't want to buy any cars from hyundai in future also if they charged me 5000 this time. I had registered the complaint with pm modi connect app reference no. Is pmopg/e/2019/0415985

Also complaint with hyundai motor complaint forum whose reference no. Is 1-[protected].

I hope this portal will help me out to get my booked amount back.

Dear hyundai team,

This is to inform you that the one of your regonised dealer ritu hyundai located at kalyan is not able to provide proper service to the customers.

This is not the first time i’m writing the complain to you regarding the dealer their has been multiple such incidents in past as well. We really have bad experience with the service center. The reputation of hyundai is at stake & i seriously regret to buy hyundai vehicle & will not suggest anyone of my friends & close ones to buy hyundai vehicles as the commitments of service can not be meet.

The charges & amount we pay but the service we get is pathetic.

Current incident :-
My vehicle i20 asta (Top model) had gone for service on 21st july 2019.
The vehicle was handed over to my driver post service saying service is done & everything has been checked & ok.
While driving back to home the trunk (Back of the car) was getting automatically opened.. Which was not happening any time prior to the service this happened post service only when the vehicle was tested & handed post trial test.

This is just 1 part of the complain & 1 such incident of this dealer their has been plenty as such in past as well.

Hyundai being one of the reputed companies i have no regret the reputation of company is at stake bcz of such dealers.

I knowww no action would be taken against the dealer as nothing has been done against them in past as well.
Il have to file the complain against hyundai as well in consumer court as i’m authorised by government of india to do so based on consumer law.

1. I am mr nawab ali khan paid advance of rs 21000 to sas hyund telibagh lucknow and booked venue car on 22/23 may 19.

2. The person who collected the amount through cheque mr adarsh promised delivery of car before eid i. E by 02/03 jun 19.

3. However he later intimated that car cant be delivered before eid so i requested for cancellation and refund of my money on 31 may 19.

4. Since then i have made number of calls to him and his superior mr mishra of sas hyundai but havent got the refund till date.

5. I am appalled at the unprofessional conduct of this agency which is also earning bad name for hyundai...

6. May i request you to kind indulgence in getting the money refunded.

My email id [protected]@gmail.com

Dear... Hyundai /oriental insurance team


Sir myself amit nayyar this is to inform you that i am totally harrased by yours services of both hyundai and oreintal insurance... My first and last experience was very bad that forced me to think upon taking legal action...
The brief matter is that as i met an accident and drop my car to the grover motors ldh to avail dapcap claim... As my car was there for 8 days for such a small issue this is also a bad service... When i reached on final date to recover my car,,, i was told to pay 12000 expenses for claim this was shocking as i have cover for claim... They narrated me story that your car is not under claim... Reason was that surveyor at grover ludhiana marked my car as no claim...
They handed my car on final date.. After taking rs 2500. Which was not justified and they also harrased me by spoiling my time for 6 hours to handed over the key of my car...
They also didnt droped us on mine location as all the big agencies have pick and drop facilities... This was humiliated action... So i request you to plz lookup this matter and resolve this and i want my 2500rs which was nt justified and both are faulty hyundai and oreintal insurance... Otherwise i will go for legal action for sure... I am sending you all the bills and policy of my car...

Thanks & regards

I have a creta have given to modi hyundai for my accidental claim on 14th july so i haven’t got any confirmation on my delivery of my car. The employee of modi showroom was suppose to handover the car on 22nd july but still they haven’t given my car and they are taking own good time for getting it delivered. This such an unprofessional hyundai ‘s part

Pathetic service by hyundai.
Ritu hyundai (Ritu automobiles pvt ltd) in kalyan, kongaon has cheated me.
I got the clutch plate and pressure plate of my hyundai elantra car changed on 19th july, 2019 and paid a bill of rs 61000
On 21st july just after two days of getting the clutch plate replaced my clutch plate/pressure plate burnt and the car stopped in the middle of the road and smoke started coming out of the car
I was withy family and we all got terrified with the incident
When i contacted ritu hyundai they refused to give service to me and told me to get the car towed myself to their service centre.
They said they wont replace my clutch and told me that i should pay for a new clutch plate and pressure plate again.
I talked to the manager mr manoj and even he did not show any concern in solving the problem
I want to file a case in the consumer court for which i needed the service record to which they refused to give me when i asked them.
I am highly dissapointed with the company.
Even after buying a car in their premium segment this is the kind of service you get.
Highly disappointed with the service.
I have 3 more cars which include a hyundai creta, scorpio, innova but i have never ever experienced such problem with service
I want an immediate action to be taken and my car to be fixed as early as possible.